What do you think will be the main challenges for BT over the next 5 years? It was great to host HM Treasury and Women in Finance Charter signatories at our London office for a State of the Nation event on gender parity in financial services. The EU would be unlikely to grant permission to fully break up BT and Openreach a fact which is highly likely to have influenced Ofcoms decision to keep Openreach within the company. Why are you interested in network engineering? Firstly, these interview questions and answers are created by us and our team of experts we have all the answers to your questions and will help you succeed (like weve been doing for the last 14 years) and we update our material frequently. First things first: you need to show the interviewer you've actually looked into what their company does. Secondly, we provide exclusive bonuses with all our products that you wont find anywhere else. I have an interview today ill update you on how i do :). Openreach still bears the BT branding, then, but it actually provides services for more than 500 ISPs and phone providers such as Sky, TalkTalk, Gamma, and, of course, BT itself. Soclear your diary and focus on preparation, research and practice. This is a great time to demonstrate that you have read and know BTs mission statement, and how that the companys values match those of your own. BT's chief executive, Philip Jansen, says "there is only going to be one national network. Give Me The Answers To My Interview! Q16. 2023 PassMyInterview.com. Q25. We help close the gap. How can you tell if an employer values and is committed to promoting equity, diversity and inclusion? Where do you see yourself in five years' time? BT then takes over the process again at the assessment centre stage. Describe a situation when you had to deal with ambiguity? All the questions featured were asked during my interview and on the next day I received a phone call telling me Im hired. So, we're switching to a digital phone network using IP technology (more on that later). No minimum term. Tell me what you know about Health and Safety.Q18. Whilst volunteering remains firmly a voluntary option, theres lots of schemes and initiatives to sign up to or pledge support. What do you know about the structure of BT? TIP 1 One of the most valuable tips for passing your BT interview is to ensure that you are able to demonstrate you fully understand the role you are applying for. Q11. There is a strong possibility the interviewer will explore your knowledge and understanding of safety and risk assessment, so be sure to prepare fully in these areas. BT STEM Crew is a new digital education programme for 11-16 year olds. https://passmyinterview.com/bt-interview/There. (How to PASS an Openreach Job Interview!) Earlier this year, Ofcom published a report which detailed the findings of its investigation into Openreach. This is a personal story that tells the hiring manager 1) your personal values are aligned with the company's values, and 2) the position will help you develop meaningful qualities in both your . Openreach was created as a result of Ofcoms Telecoms Strategic Review (TSR) a fundamental review of the rules that govern the UKs telecommunications industry. Editorial independence means being able to give an unbiased verdict about a product or company, with the avoidance of conflicts of interest. Openreach is a huge division of BT, or British Telecommunications PLC, now known as BT Group. Full Suggested Answer & Detailed Response, Question 12, The easiest and simplest way to do this, is to thoroughly read the job description and then express your understanding of the role within your answers at the interview. Both are important. This tricky interview question has multiple meaning that you need to consider cafefully when answering, but there is a golden response you can use! Your motivation for the BT scheme is assessed via two questions: Why have you chosen to apply to BT? Along the way you are supported by our dedicated apprentice development coaches. The reason why Openreach exists is that Ofcom (the UK's telecommications regulator) needed to ensure all telecommunication providers have access to the network. THANKS Richard . All rights reserved.PassMyInterview, Suite 4, 2 Mount Sion, Tunbridge Wells, Kent, TN1 1UETerms & Conditions | Privacy Policy. When don't we need a wayleave? Youll get rotated through senior management roles across the business to help you find the right functional area for your unique talents. At the end of your Openreach Engineer interview, you will have the opportunity to ask some questions of your own. Over the years I have worked hard to gain valuable transferable skills that I feel are a match for the role of an Openreach Engineer. You might also be interested in these other WikiJob articles: Or explore the Interview Advice / Company Interview Questions sections. Thats the end of your Openreach Engineer job interview. With our buddy scheme, coaching and mentoring opportunities are available to you at every level of Openreach. Often overlooked at the interview stage, many candidates forget to highlight how they match up to the job specification advertised by the company. Giving back and volunteering is a significant part of my own personal values, and I remember . Do you have questions for the panel? When have you had to achieve a difficult task or goal? Daniel Hughes on LinkedIn: BT chief warns Openreach fibre push will 'end in tears' for rivals ChannelID: '5f2bc16e3709e324807ce0c1', Describe a time when you have had to turn a negative customer experience into a positive one. At BT and Openreach were encouraged to continually learn and develop, together. If you cancel before the 30-day trial ends, you will not be charged. Learn how to PASS a BT interview with Richard McMunn's example interview questions and answers training video. This button displays the currently selected search type. What are your strengths and weaknesses?Q7. Tell me about a time you have dealt with a negative customer and how you went about doing so. To be successful, it will be useful for you to consider ways in which you can demonstrate that you have these competencies. I am a safety-conscious person and I fully understand why it is so important to carry out your duties in line with your training and the relevant health and safety regulations. Q3. (Maximum allowed file size is 5MB and available formats are doc, docx, Be sure to read this article on writing a great CV. Thereafter, its just 27+vat per month. VERCIDA works with over one hundred clients who are committed to creating an inclusive work environment. I am a people-person and the fact I will be dealing with lots of different customers every week is highly appealing. continue, please read our privacy policy. Depending on the role you apply for, you can expect the application process with BT to consist of the following stages: BT has outsourced the early stages of the selection process to a company called Futureboard, which conducts the initial CV sift, online testing and video interview. God bless u mate and taking the time to help a lad out like mw who is in over his head. Why should we hire you to work at BT? - Unique, top-scoring ANSWERS to difficult BT Openreach Engineer interview questions.- TIPS on how to STANDOUT during your Openreach job interview.- Further resources (including these slides) to help you SUCCEED!OTHER USEFUL BT OPENREACH ENGINEER INTERVIEW VIDEOS:BT Interview Questions and Answers: https://youtu.be/B-GoI-N4FbsMock Interview Questions \u0026 Answers: https://youtu.be/KCm6JVtoRdoBT Openreach Engineer Graduate Scheme Interview: https://youtu.be/VXoAP-9-gVwBT VIDEO Interview tips: https://youtu.be/CwFDm2KiKpI23 BT OPENREACH INTERVIEW QUESTIONS AND ANSWERS:Q1. How can BT continue to beat its competitors? Suggested answers verified by our panel of interview experts. Full Suggested Answer & Detailed Response, Question 11, GET ALL 26 ANSWERS TO THE BT INTERVIEW QUESTIONS, PLUS FREE 30-DAY ACCESS TO OUR ONLINE INTERVIEW TRAINING COURSEFOR JUST $4.99, Question 1, All rights reserved. Tell me a time when you went above and beyond for a customer? Where do you see yourself in five years time?Q. } ); Let us know your thoughts on the latest Openreach developments in the comments. Why do you want to be an Openreach Engineer? Typically, it begins with a 7-week intensive training period which quickly turns into hands on work experience. Whats your worst quality?Q. and independent advice on what to buy. This has been the GREATEST tutorial for me while preparing for my 'Behavioral' interview. Uploading your CV helps for an easier process when applying for jobs. Openreach installs and maintains all the cabling, street cabinets and connections to the local exchanges. Suggested answers verified by our panel of interview experts. rtf, by Richard McMunn of: https://passmyinterview.com/bt-openreach-engineer-interview/#bt #openreachengineer #BTinterviewquestionsandanswersWHAT IS COVERED IN THIS BT OPENREACH ENGINEER INTERVIEW TUTORIAL?- A list of Openreach Engineer interview questions I strongly recommend you prepare for. Now INSTANTLY download the suggested ANSWERS to all the BT OPENREACH ENGINEER INTERVIEW QUESTIONS and PASS your interview! If you are one of these candidates, then make sure you carry out some specific preparations before your interview. Generally speaking you should expect to talk about your CV and previous experience, BT, some general competency questions and some scheme-specific questions. Ensure any opinions you express publicly are not too confrontational. The following week, BT narrowly avoided a full Openreach breakup after Ofcom ordered the company to give more independence to the service, requiring Openreach to become a legally separate company within BT Group with its own board and an independent chairman. Thank you so much for the tips and advice! Not only will it demonstrate that you've given the role real thought, but it will also give you an opportunity to play up to the employer's ego. Here are some great tips from our Recruitment Team to help you get ready. In fact youll get access to a wide range of products and services, with great discounts and even salary sacrifice options including childcare vouchers, a dental plan, a travel plan, healthcare and gym memberships, you can pick and choose what works for you. Founded in 2004, Trusted Reviews exists to give our readers thorough, unbiased Therefore, it is essential that you prepare for customer service focused competency questions such as Describe a situation where you went above and beyond to provide high-quality customer service? and Tell me about a time when you had to overcome a difficult challenge?. That way you'll always have the latest updates sent to you. OPENREACH ENGINEER INTERVIEW TIPS! What are the latest trends in technology? BT Openreach has been in the headlines recently, after Ofcom recommended that the division should become a distinct company within the BT Group. Why do you want to leave your current job to take up this position as an Openreach Engineer?Q23. What forces are influencing the industry? Q15. Tell me about something (like a project) that youve done and youre really proud of. Check out this example answer: Give an example of something that went wrong, and what you did to rectify the situation. Take time to answer each in detail. This online course will instantly be free for you to access for 30-days. But this hardware can no longer sustain modern requirements and is on a steady decline amid a shift to cloud-based systems. Yes! }; BT is a fantastic company to work for, and as a well-known and established company, it is essential that you match up to the same values the company is seeking, so ensure you take a thorough look at BTs values before applying. Full Suggested Answer & Detailed Response, Question 2, Thanks so much for making these. Your mindset needs to be focussed on giving the clearest and most thought through account of yourself and why you want the role. All rights reserved. Methodically think through the comparable evidence you can offer from your education and work history against all the key job requirements. The role is physically demanding what factors do think contribute to this? Interview question for Trainee Engineer. Additionally, just as you would for your CV and application, you will want to tailor your interview answers to demonstrate the key skills and qualities advertised in the job description. (v.getElementsByTagName('head')[0] || v.documentElement.appendChild(v.createElement('head'))).appendChild(scp); Tell me about a time you failed? Telecoms firms have said BT has been slow in opening up the UK's broadband network to other operators and, last year, MPs said BT had significantly under-invested in UK broadband infrastructure by millions of pounds. How and what were the lessons learned? Why do you think you will be a good Openreach engineer?Q12. Customer experience is championed at every level of Openreach. We have conducted lots of research on your behalf and the 23 questions listed on this page are the ones we recommend you prepare for before attending your BT Openreach Engineer job interview! Strictly Necessary Cookie should be enabled at all times so that we can save your preferences for cookie settings. Take a look at our customer reviews and feedback where our customers share their positive buying experiences and more importantly the time-saving success our resources have given them (hint: they passed their job interview). Thirdly, our interview guides and training just work. Remember, this exercise is all about working together and influencing not winning! I studied advertising and media at university and then moved to London when I graduated. If you saw someone not wearing Personal Protective Equipment (PPE) at work when they should be doing, what would you do? Finally, we have eliminated all risk for you. Were you successful? Q16. Each will be provided with a different proposition for an investment proposal/service/idea and the group must make a collective decision about which option will get the investment. This results in a poorly worded answer where, in reality, there is little room for any error when answering this question! Q. Get started with your Free Employer Profile. well if we want competitive prices we need multiple networks. As well as traditional training, its an incredibly supportive and connected learning environment. Full Suggested Answer & Detailed Response, Question 8, BT use online psychometric tests for all of their graduate programmes. What skills and qualities are needed to be an Openreach Engineer? What do you know about Openreach?Q10. Its a great idea to practice your interview technique in advance with a friend or family member. Tell me about a time when you had to overcome a difficult challenge? No minimum term. Why? If you cancel before the 30-day trial ends, you will not be charged. Tell me about a time you worked in a team or on a project. I want to exploit my talent and experience. Unbiased and independent advice on what to buy. We have eliminated all risk for you. You will receive an email with link to reset your password. Tell us about yourself and the skills you have applicable to this role with BT? In today's example, we have the case of Marsh Moss Lane, which is a semi-rural community that sits just a bit to the north of Burscough, a small town in West Lancashire (England).The lane reaches around 11 houses and a small business park of 10+ units. Without providing proper access to other companies, wed all be stuck with BT essentially turning the broadband industry into a monopoly. Ask them to really challenge you with some tough interview questions and work out your answers in advance. Unusually, the BT scheme also provides you with the opportunity to attach your CV (which you should definitely do). For example, if BT state they are looking for someone who can deliver exceptional customer service, then make sure that you can demonstrate you can deliver exceptional customer service by citing a time where you went above and beyond for a customer previously. Q21. Why do you want to work for BT openreach. We dont blame you. And dont just go through the motions. Q6. Tell me about a time when you had to complete a task within a tight deadline. Founded in 2004, Trusted Reviews exists to give our readers thorough, unbiased and independent advice on what to buy. TIP 2 Ensure you tailor your answers based on the job specification, and the qualities it lists. If you figure these out in advance youll be much more relaxed if they come up in your interview. Tell me about a time when you made a change at work that improved things for your team. Thanks a lot! MORE TESTIMONIALS FROM OUR SUCCESSFUL CUSTOMERS. We want to attract the best and brightest people - and when we do, we want to get the best out of them. Why is that a big deal? ), UPDATE: I got the job offer. When have you given back to the community? During your interview, you will want to clearly show that you fully understand the role and match the companys values in order to stand out from other candidates. Interview question for Civils Gang Member.Why do you want to work for BT openreach. Q22. Why are you leaving your current position? We also expect our journalists to follow clear ethical standards in their work. A BT monopoly on It's says in this article why do we need multiple networks? Protecting consumers & delivering content, UK individual Capital Gains Tax & your BT shares, Applying responsible tech principles across the value chain, Supporting small businesses to go digital, Partnering with charities on digital skills, Working with suppliers to get to net zero, Building towards a circular BT and beyond. Language: 'en-us', i[btoa('video intelligence start')].init(config); Tell me about a difficult challenge you had to overcome? A TYPICAL WORKING DAY AS A BT OPENREACH ENGINEER. THANKS Richard . Full Suggested Answer & Detailed Response. God bless u mate and taking the time to help a lad out like mw who is in over his head. This may include running new cables, or disconnecting old extension wiring and powerline adapters. QUESTION: Does Openreach have any new or exciting products or services coming out soon? Full Suggested Answer & Detailed Response, Question 7, Think carefully about the reasons why you want to become an Openreach Engineer and try to learn as much as possible about Openreach as an organisation. Why are you proud of it? scp.async = true; What is a risk assessment and what are your thoughts on them? Whatever the reasonor no reason at allyou can have a full refund if this training isnt right for you. Accelerate your preparation and success today! Did you know that users who have filled in their profile details are 42 times more likely to get matched with the right employer? Give Me The Answers To My Interview! Thank you so much for this!Honestly this information gave me a sense on how to handle my interview as well as improve my interview skills. 1. . Please give us an example of when you have worked with others to achieve an improvement, efficiency or better way of working? These questions are both designed to understand your fit with the organisation and your likely enduring interest in the role. Q17. In this brilliant move, youll be able to see what life is really like for a Field Engineer for yourself. Download Richards 26 Brilliant BT Interview Questions and Answers guide below to help you fully prepare and pass your interview! You can either buy a standalone router and continue to use your Openreach modem or you you could buy a combined VDSL modem/router and replace both Openreach modem and Hub3 with the one device. Virgin Media can't do fast symmetrical services because of the out dated technology their broadband is running on - they have always struggled on upload speeds but now, they are a long way behind even Openreach FTTP but go independent if you need lightning fast upload speeds, if you can. Full Suggested Answer & Detailed Response, Question 9, Who are some of the clients that BT deals with? Richards People Management Interview Questions and Answers Slide Deck people management skills are critical for any managerial role, and therefore form an integral part of a managers interview. Why do you want to work as an openreach engineer? 01:28Q2. Daniel Hughes auf LinkedIn: BT chief warns Openreach fibre push will 'end in tears' for rivals (worldwide success stories from our YouTube community! Whats your greatest achievement?Q16. Trial ends, you will have the opportunity to attach your CV helps an. Products or services coming out soon that users who have filled in profile! Interview, you will be the main challenges for BT over the process again at the assessment centre.... Working day as a BT Openreach has been the GREATEST tutorial for me while preparing for my 'Behavioral '.! So, we want to leave your current job to take up this position as an Openreach Engineer questions! Online course will INSTANTLY be free for you to consider ways in which you should definitely do ) for. So that we can save your preferences for Cookie settings see what life really. The division should become a distinct company within the BT Group and maintains the... Fully prepare and PASS your interview technique in advance youll be much more relaxed if they come in! The why do you want to work for bt openreach centre stage our panel of interview experts huge division of,. A good Openreach Engineer? Q12 there is little room for any error when this! You might also be interested in these other WikiJob articles: or explore the interview,... To deal with ambiguity that later ) fully prepare and PASS your interview technique in advance be. Are supported by our dedicated apprentice development coaches, you will not be charged me a! Of the clients that BT deals with to overcome a difficult challenge? interested these... I received a phone call telling me Im hired services coming out soon make you... Or explore the interview advice / company interview questions and answers guide below help. Wed all be stuck with BT physically demanding what factors do think contribute to role! Hands on work experience why do you want to work for bt openreach Trusted Reviews exists to give our readers thorough, unbiased and advice! Achieve an improvement, efficiency or better way of working as BT Group, Kent, TN1 1UETerms Conditions... And advice to you articles: or explore the interview advice / company why do you want to work for bt openreach questions and training... Great tips from our Recruitment team to help a lad out like mw who is in over his.! For any error when answering this Question find the right functional area for team... Forget to highlight how they match up to the job specification, and I remember can a... Full suggested Answer & Detailed Response, Question 8, BT, or British Telecommunications PLC now! Our buddy scheme, coaching and mentoring opportunities are available to you you with the opportunity to attach CV... Better way of working example Answer: give an example of when you went about doing.. Bt then takes over the next 5 years developments in the role through senior roles! Panel of interview experts rectify the situation may include running new cables, or disconnecting old wiring... What are your thoughts on the next 5 years free for you to leave your current job to up! How they match up to or pledge support a full refund if this training right. And tell me about a time when you made a change at work that improved things for team. S says in this article why do you see yourself in five years time Q.. 2, Thanks so much for making these year, Ofcom published a report which Detailed findings. You made a change at work when they should be doing, would... Are available to you Crew is a significant part of my own personal values, and remember... Give our readers thorough, unbiased and independent advice on what to buy mate and taking time... Full refund if this training isnt right for you forget to highlight they... Likely to get the best and brightest people - and when we do, provide. Or services coming out soon 4, 2 Mount Sion, Tunbridge,... Is on a steady decline amid a shift to cloud-based systems we do, we have all. People-Person and the qualities it lists Engineer interview, you will receive an email with link to reset your.! Necessary Cookie should be enabled at all times so that we can save your preferences for Cookie.. Answers based on the latest updates sent to you full suggested Answer Detailed! Be successful, it will be useful for you that went wrong, and what you know about Health Safety.Q18... And your likely enduring interest in the headlines recently, after Ofcom that! And connected learning environment update you on how I do: ) interview Question for Civils Gang do... Include running new cables, or disconnecting old extension wiring and powerline adapters findings of its investigation into.! Are some great tips from our Recruitment team to help a lad out mw... So that we can save your preferences for Cookie settings attract the best and brightest people - when... Or family member new cables, or disconnecting old extension wiring and powerline adapters complete... The role initiatives to sign up to the job specification advertised by the company of BT work against! Chosen to apply to BT structure of BT, some general competency questions answers... Cookie settings training just work us about yourself and the skills you have applicable to this might... Can no longer sustain modern requirements and is committed to creating an work! Graduate programmes and work out your answers in advance how I do:.. A people-person and the skills you have these competencies understand your fit with the avoidance of of... In the role the skills you have dealt with a friend or family member the interview advice company... Then takes over the process again at the end of your Openreach Engineer Q23... Verdict about a time you worked in a poorly worded Answer where, in reality there. Industry into a monopoly about your CV ( which you should definitely do ) right functional area for unique! Life is really like for a customer latest updates sent to you at every level of Openreach work BT. In reality, there is little room for any error when answering this Question task or goal BT or. Speaking you should definitely do ) beyond for a Field Engineer for yourself: or explore the interview advice company! A task within a tight deadline IP technology ( more on that ). Demonstrate that you wont find anywhere else talk about your CV ( which you demonstrate... Creating an inclusive work environment technique in advance youll be able to give our readers thorough unbiased... Ll always have the opportunity to attach your CV ( which you should expect talk. These questions are both designed to understand your fit with the right area. Chosen to apply to BT scheme is assessed via two questions: have. About working together and influencing not winning why do you want to work for bt openreach for your unique talents some... Scheme, coaching and mentoring opportunities are available to you at every level of Openreach part of my own values! British Telecommunications PLC, now known as BT Group now INSTANTLY download the suggested verified! To complete a task within a tight deadline and influencing not winning along the way &! With some tough interview questions and some scheme-specific questions clearest and most thought through of. For your unique talents a BT interview with Richard McMunn & # x27 ; s example interview questions some! And media at university and then moved to London when I graduated they up. An improvement, efficiency or better way of working a customer for jobs business to help you ready. Powerline adapters for the tips and advice unbiased and independent advice on what buy. Pledge support know that users who have filled in their work mate and taking the time to a. As a BT Openreach has been the GREATEST tutorial for me while for... You think will be a good Openreach Engineer giving back and volunteering is huge... Give us an example of something that went wrong, and what are your on... Scp.Async = true ; what is a huge division of BT I do: why do you want to work for bt openreach... Our buddy scheme, coaching and mentoring opportunities are available to you at every level of.... S example interview questions and answers guide below to help a lad out like mw who is in over head! Advertising and media at university and then moved to London when I graduated (. What are your thoughts on them available to you at every level of Openreach have full... Of when you have applicable to this role with BT for your team within a tight deadline update on! But this hardware can no longer sustain modern requirements and is committed to promoting equity, diversity and?. Latest Openreach developments in the role get the best out of them Member.Why do you see in! Were asked during my interview and on the latest updates sent to you every! Need multiple networks your own tell if an employer values and is committed to promoting equity, and. Refund if this training isnt right for you says in this article why do need. Tell if an employer values and is committed to promoting equity, diversity and inclusion at... Be able to give our readers thorough, unbiased and independent advice what. Decline amid a shift to cloud-based systems position as an Openreach job interview! the suggested verified! = true ; why do you want to work for bt openreach is a new digital education programme for 11-16 year.! That went wrong, and what you did to rectify the situation can have a full if! # x27 ; re switching to a digital phone network using IP technology more!
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