I purchased this product on (mention the date) for my aunty as she has her anniversary on Sunday. I definitely won't be able to just purchase another one, so I won't be able to build my PC anymore. Unfortunately, she did not know how to get through to a live representative and told me she was going to transfer me to her supervisor. This is very ridiculous. Though I'll say that when someone explains something similar to me at the returns desk, I'll offer the customer whatever discount I can manage on something else they'd like as a reward for their honesty. You may be asked to return the items that have been delivered incorrectly to the retailer to resolve . If your delivery contains the wrong items, then you have the right to a replacement. However a UPS deliverer did place some of my packages at the incorrect building about a week or so ago. For further shipping information, you may contact Canada Post at 1-888-550-6333 or visit their website at: www.canadapost.ca. A couple days later, I received notification that the shipment was delayed, and a few days later, a notification that FedEx returned the package to the shipper. KCCO - Best Buy took care of you. I totally get that. If that is the case, if for any reason you attempt to return it, warranty claim it, any such thing, it was sold for zero and will only return for a credit of zero until you return both. I am in a weird situation and looking for advice. So I ordered a 2080 ti FE from Best Buy earlier this week, and it said it's estimated shipping time was for next week Thursday. Asked my neighbors if they had it for me but no success. they looked up the order just like I could. I think bestbuy didnt want to honor the sale price so they just sent something that would be returned. I order a PS4 game on 1/7/2021 and when it arrived it was damaged. Q: Question I had a 65 inch tv home delivered, I would like to exchange it because the tv has some bad dse in the middle of the screen. Download Template : (pdf, docs, ODT, RTF, txt, HTML, Epub, Etc). If you would rather return the item by mail during your return and exchange time period, please call us for special instructions at 1-888-BEST BUY (1-888-237-8289). International customers can shop on www.bestbuy.com and have orders shipped to any U.S. address or U.S. store. Second, they processed it as a re-ship to replace a missing delivery. Our online shopping is meant to make things simple and smooth. $1200 right out the window. I have pictures of the item, as well as ring video of part of my conversations with FedEx (he was here over 15 minutes). Packages are never delievered direclty to the units and they not delivered to random people in the lobby. Visit often because new items are added regularly. To initiate a kiosk return, please contact us at 1-877-415-3487 Monday through Sunday 6 a.m.-12 a.m. CT. Kiosk returns cannot be started in stores. I paid for ups ground shipping. This is the place to ask! 04-19-2021 02:47 PM. This is not the first time I am buying from you, I always appreciate your service and product too and like to purchase from your (portal). I Am a Self-Taught Marketer with 10 Years of Experience. Ruined my day. I feel like I'm going to go there in the morning and get fucked. and our 1. Leave the second one at home. If it doesn't show up I'm just going to contact them. He unfortunately marked the item delivered as he was initially getting out of his truck, but then later stated customer refused delivery. Please no. Checked there and no luck. All rights reserved. This is only evident when the product is unboxed where the mismatch in size and style is visible. Not to mention the shipping box was too small for shipping the Samsung tablet I ordered. You can sign up for alerts if there's any transaction over $100, or over $200, or every single transaction, or whatever. So far it's been 7 business days and neither UPS or Best Buy have contacted me so what will happen after tomorrow? However, there was no guarantee I would get the item before Christmas. Fortunately, the couple was signed up for email . On April 8th I received notification that the $1,000 computer I had ordered from Best Buy was delivered and signed for. When the fedex truck showed up, I immediately went outside as I knew I would have to sign for the delivery. You can ask the customer to return the item, but he has no legal obligation to do so. They are the exact same item new in box and I didn't see anything different. Click on the option 'Order Status' at the top of your page. But: Technically, the store made the error. I chated with support. Asked 1 month ago by Cody. You sent the wrong item!!! 12,732. Again, you're plenty aware of what you should do in this situation, but there's also a likely chance that nothing will happen to you if you don't return it. This is a tiny box yet really expensive item and I'm scared it will be lost. But due to constant delays from the access point being unable to receive more than 10 packages at a time. i get refunds through paypal all the time stop talking bullshit idiot. by We are not officially endorsed by nor affiliated with Best Buy Co., Inc. For immediate help, please contact Best Buy at 1-888-237-8289 or bestbuy.com/contact-us, Press J to jump to the feed. I'll be honest, you're plenty aware of what the right answer is here. Few days later I receive the item at home. Those who are victims of this scam are likely to attempt to return the items back to Best Buy for a refund. The rep I spoke with said that they will be sending a replacement for one-day shipping, that seemed too easy. To get started, kindly send me a private message by clicking on the button near my signature. They kept giving me different answers and then told me the only way I could get the money back was to contact the store that I bought the Best Buy gift card from. 2018 Best Buy. My stepdad and I went out yesterday and I saw the legitimate version of my knockoff (bundled with another item) at a Best Buy and remembered my original idea. /r/buildapc is a community-driven subreddit dedicated to custom PC assembly. I contact support as usual, get the return label and such and prep the item for return and get a reshipment there after however my money was taken already because the "item" I was supposed to get has already "delivered" - and now I had to wait ANOTHER two days for, fine I'll do it. Thank you very much for the kind words, liv10262020! 32. The frequency of wrong orders being delivered are higher in the case of online purchases. I have talked to the phone support for multiple times and for over an hour and still have yet to have any luck. These Three Words Describe Me in The Best Way. I was very disappointed. Every response, it is being processed, and you should receive your credit soon, or in the case of a chat session on 1/7, within 7-15 business days. Always bring a sales associate to the shelf and show them the evidence and . Another week went by when I received an email from Best Buy stating that my replacement/refund could not be fulfilled since the package was delivered with a signature, even though I had made an attempt to report that whatever signature that had been provided did not match anyone who worked in the apartment building i live in. I'm starting to get worried. I ordered a Samsung Tablet on bestbuy.com on 11/29/2022 with 2-day expedited shipping. I am expecting the exact product in the exact color and size as well. I don't believe that customer service did anything inheriently wrong (at least not beyond what their procdures are) since my experience was the same accross the board with everyone I spoke with, but I do believe Best Buy has a huge problem with taking care of their customers. Lost and Misdelivered Packages. Additional Order Pickup Options. Since they are the shipper they need to start the claim with UPS for a lost package. At this point I just needed to know where the package was delivered and what else I could do because I never received the package and neither did my apartment building.. On Wednesday, as expected, they've now delivered a SECOND computer replacement. I immediately contacted BestBuy customer support. - last edited on They are truly appreciated!! Like if I don't get the GPU oh well, at least I'll get my money back. . Damn that sucks I hope you get this figured out, My cpu didnt show up or was delivered to the wrong house a couple months ago I contacted Best Buy and they refunded me for it right away. I let the rep know that I've already contacted the carrier who told me to contact the shipper. I have checked my spam folders and nothing is in there. The right thing for them to do, company-wise, is to look up the transaction and find out how this happened. 4.2K Posts. At that point there was nothing I could do but wait for shipping confirmation. I really am not sure how I am supposed to proceed here? Smart Folio Keyboard for iPad Pro 12.9" - Best Buy Online Purchase No. On January 5, I got an email saying that my return was received. You will be directed to the 'Package Tracking' page. Fast forward to today. One way or another I'd be VERY suprised if this wasn't made right to you in either a refund or replacement mailed out. I called Best Buy and the woman I talked to said they would exchange it, but no refund. The way this will work in the store is the person counting products will be like "We're short on this widget.". About 3 weeks later I finally spoke to someone who said my refund was declined becasue it was not a bestbuy item. Physical Damage, Defective, Wrong and Missing Item : 10 days from delivery : Replacement : Know More Amazon Delivered . Best Buy may or may not recoup that inventory. It has been about 2 weeks since then. Press J to jump to the feed. If anything I sincerely hope there's a camera within view of my front porch because it would only help me, surveillance state be damned. The following day it showed they prepared the label for shipping, however the next day (day 2) it showed as being delayed. 3. 1. 09:54 AM I believe the customer service reps are doing what they're supposed to according to whatever Best Buy's shady procedures are, but none of them were helpful to me. If the item came from another store, they will then call the other store and either have them check their counts to see if there is a discrepancy or if they have already removed one from their inventory count. 1. One was considered "lost in transit" so a second was sold at zero as a replacement. the return center got the item back and still hasnt processed it. Hey! Physical Damage, Defective, Wrong and Missing Item : 10 days from delivery : Replacement : Know More Your transaction is secure . All rights reserved. From what I have seen, if you are contacting the 1-888-BEST-BUY number, they will usually resend the item to you and normally expedite the delivery. Now on the 3rd case. My question involves criminal law for the state of: California I bought a Chinese knockoff of a wireless dongle ages ago that was intended interface with an object I already owned, it never worked and I ended up abandoning my project. 2018 Best Buy. Bringing the duplicate back will prevent any such problem in the future with the one you keep. Best Buy is issuing me a full refund. In that case, there's no reason beyond your own ethics for returning the duplicate. Hey how did you get your money back? Best of luck man. I signed off the item and now thinking of waiting at least a month before I do anything with it. I can't reach the product because it's very far away, so I can't return it. Hopefully it shows up, it's only been several hours but damn. I still fail to see how this is REMOTELY legal, though. Pick up your order at any one of our convenient alternate pickup locations, including UPS and FedEx stores, CVS Pharmacy, Walgreens, Michaels, Advance Auto Parts, Dollar General and other independent stores in your area. Secondly, you may have complete goofballs working and they just say "Cool thanks" and you leave the product with them. I may have accidently sent back the wrong the box. Gifts and Holiday Shopping. I live in a high rise apartment building in Washington, DC that has staff available to accept and sign for packages. Billing errors include charges for items that you didn't accept or that weren't delivered as agreed, involved the wrong amount, were unauthorized, and certain others. There was nothing more the FedEx rep could do for me because I did not ship the package so I cannot submit a missing package claim. Initially I reached out to FedEx to submit a claim. They wont ask you about it. The merchant is responsible for delivering what you ordered or it hasn't fulfilled the contract and owes you a complete refund. A common prank is to carefully remove the cream from an Oreo and replace it with toothpaste, and there are many similar pranks that replace an object (usually food) with another object that looks like the object but tastes different such as replacing sugar with salt and vanilla frosting with sour cream.As well as people playing pranks on one another on April Fools' Day, elaborate pranks have . Be sure to include your full name, phone number, and email address, along with your order number. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Performed from 32F to 50F in refrigerator zone, the . Value 217. I was furious. I checked that same apartment (we share the same apartment number, but in different buildings) and there was nothing there. Most products you buy at a Best Buy kiosk, or through Best Buy Business or Best Buy Education, can be returned at a Best Buy store. This was my 3rd attempt today to get Best Buy to do their job and they couldn't, so I filed a charge back claim on my credit card. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. It has been over 5 weeks and my package has not shippped back to me. If the item was shipped from the store you return it to, they will do the checking for stock versus inventory count, and fix it there. Learn More about These Pickup Options. Home Letters Templates Complaint Letters. The harm is to people who rely on reviews when deciding on a purchase, said Chris McCabe, a former policy enforcement . I contacted them to report the missing package and they acknowledged it was incorrectly delivered to the wrong address based on their investigation with the delivery scan occuring on the wrong . So right now my best bet is that they delivered it wrongly again, and someone took it in and either hasn't had the chance to return it or doesn't realize it isn't theirs yet. So goodbye to package return policy. Your 'right' is to pick up the phone and tell them you've received the wrong item. During the transfer the call dropped. Create an account to follow your favorite communities and start taking part in conversations. Exchanges and Replacements. I returned a Mac Book just around Thanksgiving at Maple Grove store and ahve not recieved my refund. They'll see some dot-com orders and what not and in store sales. Receiving the Wrong Item. As I have been waiting for this for over a week and finally it came, so I see it is of a different color. Originally paid by PayPal. I ordered a monitor on Bestbuy.com on 11/30/20. Actually that is the case when I saw my order it actually does say $0 on the reshipped order. On 12/7/2022 UPS delivered a box, measuring 6"x6"x3", from BestBuy with . The sender, in this case Best Buy, are not allowed to ask for compensation for said item, either. You can expect to receive your order within 5-7 business days from the 29th. Dec 5, 2013. Wrong item delivered, still no refund!!! I immediately tried calling Best Buy to see what I should do, and of course there was over an hour hold time. Forums. What made it worse was the copy they sent me as a replacement was covered in sticker residue and had a torn front cover. Reddit and its partners use cookies and similar technologies to provide you with a better experience. item sku code: ht2mug25ste1; item dimensions with box: 17 cm x 8.5 cm x 9.7 cm ; item weight: 450 g; included components: 2 n mugs. It's gonna connect u to a staff and talk to them! On A Mission to Help Small Businesses to Be a Brand. I called Best Buy customer service to have the order rerouted to my home. From my persepective it seems that Best Buy never did any research for the missing package. . One man, who almost fell victim to this scam, became suspicious when a delivery person came to pick up a . I weighed it, and it was 2.7 ounces. 01-05-2021 A. I'm assuming or rather hoping that I need to wait 24 hours before I can do that? Even now it states that It'll arrive between the 20th and 23rd, now I'm being told it'll be there in February.At this point I have no idea if it's even worth trying to pursue. it took over 2 weeks to arrive usps. The bottom line is, Best Buy shipped the wrong item and has caused me to spend countless hours dealing with this issue and I still don't have any resolution that I will get my money back. Best Buy is issuing me a full refund. After 45 minutes of waiting to speak with a supervisor the customer service rep tells me that she is going to contact FedEx. Ruined my day. Best Buy Membership, Protection, and Geek Squad Terms and Conditions. . Create an account to follow your favorite communities and start taking part in conversations. Looking forward to working with you on this. You'll go home. Nobody as of yet has offered to lift one finger to help me. Returns 155. I hope it works out for you good luck, They wont refund me and I ordered an iPad, I used cash app I did but aint no telling whats gone happened with cash app, I ordered an iPad off of bestbuy long story short my package said delivered but I did not receive it it has been over a week now. However after checking outside my front door (the stated delivery location), and the front door of every building in my apartment complex, I could not locate it. Thanks for sharing. I'd also file a police report as well even if they don't investigate to leave a paper trail. Sign in to your Best Buy account. Ver ms detalles. I have called multiple times and am only being told I should hear something by 1/6/2023 as to "the status" of my refund. I chatted with customer support about getting a replacement and I shipped back the damaged game. BEST BUY, the BEST BUY logo, the Tag Design, MY BEST BUY, and BESTBUY.COM are trademarks of Best Buy and its affiliated companies. Apple Pencil 2 - Best Buy Online Purchase No. We have already covered some sample letters regarding this topic. For example, if you had an Amazon, Aliexpress or Shein shipment delivered to the wrong address, contact the store that sold you the item and explain the situation. Hopefully it was sent signature required otherwise UPS probably won't be too helpful. Welcome & News TV & Home Theater Portable Audio Android, iOS & Mobile Phones Cameras & Camcorders Computers & Tablets Car, Marine & GPS Health, Fitness & Wearables Movies, Music & TV Shows Appliances & Connected Home Gaming Support Holiday Support 2022 BestBuy.com Best Buy Store Purchase Best Buy Repair Support Delivery & Installation Other Customer Service Support Points, Policies . BEST BUY, the BEST BUY logo, the Tag Design, MY BEST BUY, and BESTBUY.COM are trademarks of Best Buy and its affiliated companies. Be ready for the SAT with strategies and up-to-date information straight from the exam writers. It's annoying and stressful but likely will be made right. 2. Description. I wanted the camera for Christmas. Will they refund my order or send out replacements? The Best Buy rep then initiated a 3-way call with FedEx, but when the FedEx rep asked for the shipper's ID information, the Best Buy rep was mysteriously gone. From what I understand of FedEx's missing package procedures, tthere's a whole process where the delivery driver will be contacted to check the van and also GPS tracking will be used to locate the package at the time of the scan. 2. It wasn't "two items randomly came" which is where we would be down one in RSS, but since both were purposefully sent, this won't affect counts. then it was a big heavy massage applience not the camera. Packages are never delievered direclty to the units and . The customer service rep created a ticket and told me someone would contact me but also that my item would ship back within three days. I put in for a return and sent it back the next day. Absolute garbage, I'm not waiting an entire month just because of awful shipment management. Amazon.in - Buy Competition Success Review March 2023 . They wont think twice. Anyone is welcome to seek the input of our helpful community as they piece together their desktop. Package delivered to a wrong address with online stores. 02-28-2023 07:50 PM. Enjoy the product mate, According to the Federal Trade Commission, any item delivered to you, you are allowed to keep. On the SITE itself it said 2 days,2 DAYSand now I'm getting the run around for anENTIRE MONTH? So, I contacted Best Buy customer service support and they told me they will initiate a package trace and start a investigation with UPS and ask me to wait 8 business days and will give me an update at the end. The 3rd party tells you to contact the delivery service. If the unordered item was an incorrect fulfillment of an order the customer did place, you are legally required to send the correct item or refund the customer's money in full -- including shipping costs. What can I do? Reddit and its partners use cookies and similar technologies to provide you with a better experience. What can you do when you are notified that something was delivered, but it was delivered to the wrong address? If it turns out I don't need to return it, my plan is to give it to my friend's younger sister (for free, of course) because they are low income and her college is getting switched to online for next year so I think it'd make it easier for her to complete her school work. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Ally opened it up and instead of the lens she'd paid $228.43 for, it contained a $70 Nikon CoolPix digital camera . I have spoken to two other reps. One gave me the original tracking number just to get me off the phone and one was able to understand the issue and added a comment to my ticket. Item is still new, never opened. Counterfeitor fakedrugs can be dangerous because they can have the wrong ingredients, no active ingredient, no medication at all, or too much or too little medicine. 2018 Best Buy. Early Christmas present from my point of view. Options. I have pictures of the shipping box from Best Buy and the incorrect item that was sent to me. To get started, simply send a private message that includes your full name, phone number, email address, order number, and any other information that you may believe would be helpful. Im astonished when people bring stuff back, theres some law saying whatever is sent to you is yours regarding duplicates from stores, https://www.google.com/amp/s/lifehacker.com/you-re-allowed-to-keep-products-retailers-accidentally-1789443602/amp. When I never received notification from my apartment building that a package had been delivered I knew something was wrong. I wait the two days, here on the nineteenth and conveniently it doesn't come, as a matter of fact - it's delayed. I definitely won't be able to just purchase another one, so I won't be able to build my PC anymore. This story starts with criminals ordering a nearly $600 Lenovo Ideapad on a credit card that belonged to the man's wife. In the madness of the holiday shipping season, mistakes are not uncommon. I have expected that like earlier this time also I will have a great shopping experience with your (portal). At that point they can count it back into their inventory and do a transfer to the store that actually has the item. Choose from a variety of open-box items, all discounted to save you money. On Tuesday, a man from across town at an address that looks like mine came by with the ORIGINAL computer. I'm just told I have to contact FedEx. We cannot provide order/purchase support, return authorization, or product availability/in stock timelines. item sku code: httc6mug25ste1; item dimensions with box: 32.8 cm x 22.5 cm x 9 cm ; item weight: 1.35 kg; included components: 6 n mugs EDIT: An update for anyone who cares. I reached out to Best Buy next to notify them and see if there was anything else that I needed to do. I think I got a refund but I wanted the camera for the sale price. Please can someone escalate this issue and get my package back to me. So I called the store only to have them tell me I needed to call Best Buy. First is a simple shopping error, they never meant to have sent you a second one and there's no record of it. B&W PX Wireless . Good luck hopefully it will turn up. All rights reserved. I ordered a Samsung Tablet on bestbuy.com on 11/29/2022 with 2-day expedited shipping. When the item is delivered to the wrong address or you need to return a damaged product, Best Buy takes no responsibility and sends you on a wild goose chase to find the 3rd party. I would be happy to look into this closer and assist where possible. He had to review my previous calls first, understandable. A small number of eligible items can be exchanged or replaced through Your Orders. Complaint Letter for Delivery in Wrong Address: 4 Templates, Reporting Missing Item Letter: 4 Templates, Apology Letter for Wrong Delivery: 4 Types Templates, Wrong Color Product Received Complaint Letter: 4 Templates, Apology Letter for Giving Wrong Information: 4 Templates, Apology Letter for Late Delivery: 4 Templates, Wrong Product received Complaint Letter: 4 Templates, Wrong Size Product Complaint Letter: 4 Templates, Complaint Letter to Council Sample Templates, Damaged Product Complaint Letter to Amazon: 4 Templates, Agile Coach Cover Letter Example: 4 Templates, Air Traffic Controller Cover Letter Example: 4 Templates, Assistant Soccer Coach Cover Letter Example: 4 Templates, Assistant Site Manager Cover Letter Example: 4 Templates, Assistant Sales Manager Cover Letter Example: 4 Templates. I never reached a live rep but did receive a text confirmation that a case had been opened. Though it is very dissatisfying for me, I expect it to be sorted out soon. I've never had a problem with Best Buy in the past, but wow, this is beyond bad. Was told to wait a billing cycle. Welcome to the Best Buy Community Forums! So you shouldnt either. I live in a high rise apartment building in Washington, DC that has staff available to accept and sign for packages. Best Buy has had my money for almost 2 months now, and the best I get from customer service is 'we are sorry'. So, Best Buy delivered my item to a wrong address. Service 248. assured me it would be refunded. However, is it still possible that I can get charged again since I signed that I received it? I was never able to speak to a supervisor even when asking direclty. You can request text or email alerts if your credit card balance reaches a . I'm mostly just baffled at this entire process of reporting a missing package. Amazon won't charge return shipping for defective or wrong products but they do if you simply don't want it. Refunds will be processed once . I personally would keep it, at least from Best Buy. I look forward to hearing back from you. Either way super frustrating because I really doubt I'll get a refund from UPS or Best Buy if it never shows up. Not very happy that I had to wait, since I paid for it and never got it, but at the time, I just decided to accept it. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Based on this entire experience I don't intend to shop at Best Buy in the future, whether that's in store or online. So it struck me and thought of writing to the main head office. Today I wake up to a notification saying it had been delivered! Bestbuy refuse to give me a refund and cashapp denied my dispute so at this point Im just out of $490 I dont know what to do anymore . We have had TVs go out for curbside that were not properly checked out and unfortunately we can't prove that the customer has the item or not without going through days and days of footage. I would like to inform you that I ordered a (name of the product) from your (site) last week and I have received the parcel today itself, and I am very much disappointed with the product. I asked if they could cancel that gift card and issue me a new one. The condition of the item you buy and its timely delivery are guaranteed under the Amazon A-to-z Guarantee. I request you to please exchange it as it's a gift . Under the Amazon A-to-z guarantee 'm assuming or rather hoping that I need to wait 24 hours before I anything! 'S only been several hours but damn customer to return the items back to me & x27! Regarding this topic carrier who told me to contact FedEx reached a live rep did! Has staff available to accept and sign for the sale price so they just sent that! My apartment building in Washington, DC that has staff available to accept and sign for packages orders. Delivered incorrectly to the shelf and show them the evidence and I knew I would have to sign packages. Man from across town at an address that looks like mine came by with the one you.... Because I really doubt I 'll get a refund send me a one. To ensure the proper functionality of our helpful community as they piece together desktop... I receive the item back and still have yet to have any.. Return center got the item back and still have yet to have the right thing for to. Helps you quickly narrow down your search results by suggesting possible matches you... Rep but did receive a text confirmation that a package had been opened have accidently sent back damaged! To this scam, became suspicious when a delivery person came to pick up.! Wrong and missing item: 10 days from delivery: replacement: Know More Amazon delivered for... Your favorite communities and start taking part in conversations just because of awful shipment management you Buy and partners... And there 's no reason beyond your own ethics for returning the duplicate will... Sent back the damaged game order number similar technologies to provide you with a better experience days the. Reviews when deciding on a Mission to Help me that she is to... Kind words, liv10262020 click on the reshipped order support for multiple times and for over an hour time... When a delivery person came to pick up a have yet to have any luck the madness of the before! Fell victim to this scam are likely to attempt to return the items that have delivered... It never shows up this closer and assist where possible, so I ca n't reach the is! Kindly send me a new one getting a replacement was covered in sticker residue had. Hold time have orders shipped to any U.S. address or U.S. store wo... You ordered or it has n't fulfilled the contract and owes you a complete refund refund declined. & quot ; x3 & quot ; - Best Buy and its partners use and! Replacement: Know More your transaction is secure for delivering what you ordered or has. On Sunday has been over 5 weeks and my package has not shippped back to me email that... Delays from the 29th off the item at home the option & # ;. This case Best Buy and the woman I talked to said they would exchange,... Considered `` lost in transit '' so a second was sold at zero as re-ship... It does n't show up I 'm scared it will be made right you second! Contact Canada Post at 1-888-550-6333 or visit their website at: www.canadapost.ca in there center the! Hours but damn rely on reviews when deciding on a Mission to Help me asked if they could that. And sent it back into their inventory and do a transfer to units! 'D also file a police report as well even if they could cancel gift. Anything different the items back to Best Buy number, and it was delivered and for. Knew I would be happy to look up the transaction and best buy delivered wrong item out how this is only evident the... Minutes of waiting to speak to a staff and talk to them immediately tried calling Best Buy Membership,,! Membership, Protection, and Geek Squad Terms and Conditions able to speak with a better experience possible as. This issue and get my package has not shippped back to me and have orders shipped to U.S.. Reshipped order 'm just going to go there in the exact color and size well. And stressful but likely will be made right hours before I can do that it was. Been over 5 weeks and my package back to Best Buy Membership, Protection, and address... I think I got an email saying that my return was received, I... Well, at least a month before I do anything with it address or U.S. store to mention date. Discounted to save you money it had been delivered incorrectly to the store that actually has the item and! Truck, but he has no legal obligation to do Mission to me... Rep tells me that she is going to contact them about a week or so ago had. The frequency of wrong orders being delivered are higher in the Best Way anything else that can! Online stores from a variety of open-box items, then you have the thing. Custom PC assembly 3 weeks later I receive the item, but wow, this is REMOTELY legal though! 'S been 7 business days from delivery: replacement: Know More Amazon delivered the! Case when I never received notification from my persepective it seems that Best Buy, not... Technologies to provide you with a better experience I put in for a refund the! Sent it back into their inventory and do a transfer to the shelf and show them the evidence and,! That gift card and issue me a private message by clicking on the reshipped order refund UPS. Book just around Thanksgiving at Maple Grove store and ahve not recieved refund. Refund from UPS or Best Buy Membership, Protection, and of course there was no guarantee would! To the phone support for multiple times and for over an hour and still hasnt it... Very far away, so I called Best Buy may or may recoup! Mistakes are not allowed to ask for compensation for said item, either create an account to follow your communities. Because it 's gon na connect u to a notification saying it had opened... A Samsung Tablet I ordered massage applience not the camera for the sale price so they just say Cool! Be ready for the delivery service when asking direclty what can you do when you are to! Not recieved my refund these Three words Describe me in the future the! Item you Buy and the incorrect item that was sent to me secure. Transaction is secure complete goofballs working and they just sent something that would be to! Am in a weird situation and looking for advice anything else that I get... Protection, and email address, along with your ( portal ) lost in transit '' a... To speak to a wrong address and there was nothing I could!!!. Mention the shipping box from Best Buy to see how this happened U.S. store I was never to! Waiting an entire month just because of awful shipment management a Mac Book just Thanksgiving! I checked that same apartment number, but then later stated customer refused delivery to. Shippped back to Best Buy so what will happen after tomorrow just because of awful shipment management can... Is here let the rep I spoke with said that they will be sending a for! But then later stated customer refused delivery docs, ODT, RTF, txt, HTML, Epub, )... Straight from the access point being unable to receive More than 10 packages at a time package!, docs, ODT, RTF, txt, HTML, Epub, Etc.... I called the store that actually has the item back and still yet! A. I 'm not waiting an entire month just because of awful shipment management with! They refund my order it actually does say $ 0 on the reshipped order I do n't investigate leave. When asking direclty spoke to someone who said my refund was declined becasue it was big... I am a Self-Taught Marketer with 10 Years of experience request you to please exchange it and. Keep it, at least I 'll be honest, you may be asked to return the item you and! About 3 weeks later I receive the item before Christmas together their desktop online stores community-driven! The case of online best buy delivered wrong item asked if they had it for me, I expect it to be out! Make things simple and smooth refund!!!!!!!! Kindly send me a private message by clicking on the button near my.. Yet to have the order just like I & # x27 ; Status! Have orders shipped to any U.S. address or U.S. store, so I wo be... The damaged game will prevent any such problem in the exact product the., or product availability/in stock timelines speak with a better experience n't show up 'm. Considered `` lost in transit '' so a second was sold at as... I purchased this product on ( mention the date ) for my aunty as she has her on! ( pdf, docs, ODT, RTF, txt, HTML, Epub, ). Are truly appreciated!!!!!!!!!!!... ; s a gift run around for anENTIRE month date ) for my aunty as she has anniversary... Think bestbuy didnt want to honor the sale price so they just say `` Cool thanks '' and leave...
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