You might be able to get your medicine sent to you if the pharmacy you have nominated offers that service. Request repeat medication or managing existing requests. Station Road, Attleborough, Norfolk, Nr17 2as, England. By asking your local pharmacist to request on your behalf. NR17 2AS Map, Queens Square SurgeryQueens Square Before you make your choice you can read more about our cookie policy. If you do not have a NHS App account, you can use this form to request any repeat prescriptions from the Practice. Website and Digital Marketing by White Bear. View and share your medical record. NR17 2AS Map, Queens Square SurgeryQueens Square Attleborough Surgeries Repeat Prescription Request If you do not have a NHS App account, you can use this form to request any repeat prescriptions from the Practice. Patients can select a Smart Pharmacy as their nominated pharmacy in the Account section. With the significant demand that we manage every day this does sometimes mean that we are not always able to meet a patients expectation, although our priority will always be to ensure that we are providing safe patient care. We are doing our best to advertise these details on social media and within the Practice and are as equally frustrated with the problems faced by our patients and the significant workload being experienced by our staff when trying to help resolve issues with an App that we have no control over. Your pharmacy of choice is referred to as your nominated pharmacy. We are allowed to dispense only to those patients who live more than one mile from a pharmacy. We make it easy to register you and your family. Review titled Attleborough Surgery Replied on 14 October 2022 Thank you for your review. Contact the online service or app you're using, or your GP surgery, if you have any difficulties. Sorry for any inconvenience. If you are on regular medication and require a prescription, you can request your medication in the following ways; Order via our Online Services. This service, which is available throughPatient Accessallows you to view all the items in your repeat medication list and select the ones you wish to request. NR17 2AF Map. NHS self-referral. . Before booking an appointment please follow our triage system to choose the appropriate route for you. Flu vaccinations - Under 65 At Risk Groups. Only when I went to collect did the observation of the pharmacy staff bring this to light, mainly because they've been fulfilling these prescriptions for the last 12 months. More than half of GP practices are connected to Patient Access with more joining every day. We've put some small files called cookies on your device to make our site work. The Account option, which is visible once your name is selected. Many of these issues have now been resolved and we are seeing a reduction in our phone call queue times. Attleborough Surgery is a GP practice in Attleborough, Norfolk. Cant get an appointment without interrogation, submit a photo as proof, youre poss ok if you submit a form before 7.15am, if not forget it. Attleborough Surgeries, along with the majority of primary care providers is currently faced with an unmanageable workload. Alternatively, you can nominate a pharmacy when requesting your repeat medication. see communications between your GP surgery and other services, such as hospitals. NR17 2AF Map. Station Road SurgeryStation Road Order Now. Prescriptions Repeat prescriptions, medication reviews, synchronisation requests and more. Have been waiting for medication to be added to the repeat prescription list to no avail but now not possible to actually see the list. We will use a cookie to save your choice. Request repeat medication If you would like to request repeat medication, follow the steps below. NR17 2AF Map. How on earth am I supposed to make an appointment? Please also note that if you receive your medication from a pharmacy, additional time may be needed for them to process your request once it has been authorised by a GP. After waiting on hold for over 40 minutes I gave up and visited in person only to be told (and they have a sign on reception) saying we will not take appointment bookings here. 82.88% with recommended measurement, out of 2,698 patients. Attleborough We are a family general medicine practice. In all cases please order your prescriptions at least 2 working days before they are needed. Egton Medical Information Systems Limited. As I type this I am number 15 in the call queue! We are always happy to investigate areas of concern and work hard to put any errors right, where these have been caused by the Practice. However, if we receive the request after 10.30am Monday to Friday it will be ready 48 hours from the next day. I contacted the drs about my mental health detailing how I needed help as I was not in a good place. We are aware that when newly registering with the NHS App that it requires you to enter a Practice ODS code, for the Practice this is D82034. Attleborough Request repeat prescriptions online, with delivery of your prescription to your preferred pharmacy. Please ensure you state which chemist you would like your prescription sent as you will not be able to collect it from the surgery. Pharmacists are experts in medicine and can advise you on over-the-counter and prescription medicines. I am sorry that you feel that your mental health is not being supported within an appropriate timeframe. You . Do not submit any queries about your medical condition or medications. What has happened to this surgery? She was told to have it checked after 4 days. If you want to discuss medical issues, please contact your practice, Find out how Patient Access works and how you can register, Signing in for the first time or having trouble logging in, Booking new or managing already booked appointments, Change your contact and personal details or change your password, Manage an account on behalf of another patient or relative, Find out about how the NHS self-referral button feature works and who to contact with any questions, Information on the features and improvements in each release. Total number of accesses of a patient record by an 'online patient' with Detailed Coded Care Record access. Let us know your preference. It offers Electronic Prescription Service (EPS) which allows you to get your medicines with out the need of paper prescription. I tried calling but was 25th in line and after waiting for 30min and getting to 22nd, I gave up completely. Some GP online services are only available in certain areas. Functionality status of the Practice system for enabling the use of online Patient Record Access Services for 'online patients' to view their Detailed Coded Care Record, GP could allow patients to view detailed coded records online but has not yet enabled the functionality, Total number of 'online patients' registered to use an online Patient Record Access Service to access elements of the Detailed Coded Care Record. Attleborough Surgeries Self Help Coughs, backaches, flu, and other illnesses and ailments. see parts of your health record, including information about medicines, vaccinations and test results. Check symptoms, find possible treatments and find out when to seek help. You can add or change your nominated pharmacy in the. Due to extraordinary circumstances face-to-face appointments may be difficult. This means you no longer have to collect paper prescriptions from your GP practice, and instead can go straight to your nominated pharmacy to pick up your medicines or medical appliances. 56.7% vaccinated, of 1602 eligible people. If not, you'll need to order your medicines from your GP surgery each time. 84.48% within a recommended level, out of 799 patients. Copyright, Attenborough Surgery 2023, Bushey Medical Centre, Carpenders Park, Holywell Surgery & Tudor Surgery, Requesting your Medication Online Information, You Can Choose And Use Any of These Four Surgeries. There are 3 ways to order a repeat prescription from your GP surgery. Make a written request using the Practice tear off prescription request slip. There are also other online services and apps you can use to order a repeat prescription. Attleborough Surgery is a GP/Doctors practice in Attleborough. Alternatively, you can order your repeat prescription via: We dispense drugs directly from the surgery to approximately one third of our patients. In future you may wish to consider registering for our Online Services. Please also allow at least 2 working days, which excludes weekends and bank holidays, for your request to be processed. For more information about Smart Pharmacy, click here. Station Road SurgeryStation Road . Stay up to date with the latest government guidance. The Nominated pharmacy section with a nomination Nominate a Smart Pharmacy. We continue to work to resolve these issues as soon as we can. Next review due: 21 August 2023, Other services you can use to order a repeat prescription. Proxy. Ask your GP surgery which service your GP surgery uses. 96.90% had confidence, of 215 respondents. Please allow 2 working days before collecting your prescription. Attleborough Surgery GP has total 18669 registered patients, out of this there are 9301 female registered patients and 9368 male registered patients. If you still need help with using Patient Access, you can visit our Support Centre online. Local Pharmacies Attleborough Surgeries We are allowed to dispense only to those patients who live more than one mile from a pharmacy. Analytical cookies send information to Google Analytics. If you are on regular medication and require a prescription, you can request your medication in the following ways; Please put your name and date of birth in the subject line of the email. Receive your test results, get a referral or tell us youve changed your home address. Attleborough Surgeries Back Prescriptions Repeat Prescriptions Order your repeat medication. Attleborough Surgery NR17 2AS 6 miles away View Details > Beechcroft And Old Palace NR5 0RS 7 miles away The Patient Access Support Centre can only deal with technical queries in relation to the Patient Access web and mobile applications. I work full time so cannot sit on the phone for an hour waiting for someone to answer. Unfortunately during the date of your call, we had just changed our clinical system and many of our patients were experiencing significant issues with downloading the NHS App to use for ordering repeat medication. items per standardised prescribing unit (see definition). However, if we receive the request after 10.30am Monday to Friday it will be ready 48 hours from the next day. Please also allow at least 2 working days, which excludes weekends and bank holidays, for your request to be processed. If yours is one, register today to benefit from a faster, smarter . 76.88% reviewed by GP, out of 160 patients diagnosed. Attleborough Station Road SurgeryStation Road Feltwell Thetford IP26 4AD (01842) 828938. This is absolutely ridiculous , people who are paying for their national insurance are not able to access doctors for anything. Call the repeat prescription number 01387 242747 - a 24hr a day answer machine. We will use a cookie to save your choice. NR17 2AS Map, Queens Square SurgeryQueens Square Patient Satisfaction with GP Practice Appointment Times. If we receive your request before 10.30 Monday to Friday it will be ready within 48 hours. We'll be in touch shortly. Thank you for your feedback. The website sends you round and around in circles. Patient does not provide medical advice, diagnosis or treatment. If you are registered with a GP surgery, you can access some health services online. Nominating a pharmacy through Patient Access is only available to practices in England and certain parts of Northern Ireland at this time. Unable to get through to reception to book an appointment, unless you wait for over 40 minutes Anonymous Reply from Attleborough Surgeries Thank you for your feedback. Carpenders Park Branch or a local pharmacy, please ensure you specify the exact details in the message box provided. This means you can order your medicine when you need it without having to see a GP until your next medicine review. Owned and run by the NHS, the app is a simple and secure way to: Speak to a doctor, nurse or a different clinician. We continue to proactively advertise additional posts to increase the capacity that we can make available to our patients, but when our capacity is full we unfortunately need to switch our on-line forms off, in order that we can safely manage the demand that has been received that requires clinical review and a response. Attleborough surgeries take not it can be done. Station Road SurgeryStation Road Services offered by Attleborough Surgery are Asthma Clinic, Learning disability health check and others. Page last reviewed: 21 August 2020 If you have a repeat dispensing prescription, your GP will have already approved your prescriptions for a specific period of time. Check with your GP practice to see if they offer the service. Thank you for subscribing to our newsletter. Diabetes - Managing Blood Glucose Level (HbA1c). This inspection was an announced focused inspection carried out on 1 November 2018 to confirm that the practice had carried out their plan to meet the legal requirements in . (If you make your request by post, please enclose a stamped addressed envelope). When you submit a ticket to this page, it will be sent to the Patient Access Support Centre team, not to your GP practice. NR17 2AS Map, Queens Square SurgeryQueens Square Your prescription will be processed and available to collect from Bushey Health Centre within 2 working days. NR17 2AF Map. NR17 2AS. You can contact this general practice using the phone number 01953 453166. Attleborough If you have already registered to use the on line appointment booking facility, this service is now also automatically available to you. Please try again in few minutes. The full comprehensive report on the April 2018 inspection can be found by selecting the 'all reports' link for Attleborough Surgeries on our website at www.cqc.org.uk. I believe that I may have an adult umbilical hernia. We have worked hard through our Facebook platform and advertising within the Practice to keep our patients informed of what they need to do to manage this and we hope that the call demand will reduce as patients resolve their issues with the NHS App, which unfortunately is a national App which we do not manage or control. NR17 2AS Map, Queens Square SurgeryQueens Square Admin enquiries. Pharmacists can give you advice and treatment for many health problems and advice on how to improve your health without the need for an appointment. Care Quality Commission Inspection Ratings. Let us know your preference. Analytical cookies send information to Google Analytics. We are setting up a new delivery service for our dispensing patients. Mental Health Comprehensive Care Planning, Patient Experience - Confidence and Trust in healthcare professional. There is currently an issue with the Patient Access service. Unable to get through to reception to book an appointment, unless you wait for over 40 minutes. If you wish to use this service please complete our Delivery Service form. Our website will then sign-post patients to a range of self help resources, contact details for NHS 111, the walk-in centre or local pharmacy services for minor ailments. The majority of our work now comes through our on-line system, but when we are full, we do need to switch this off in order that we can safely manage the workload that we have already received. I think this is disgusting to ignore mental health in this way. Attleborough For those going into self . Repeat medication Request repeat medication or managing existing requests Medical record View and share your medical record Messaging Send secure messages to your GP My Account Change your contact and personal details or change your password Proxy Manage an account on behalf of another patient or relative NHS self-referral Normally I have meds delivered, which has been an excellent service. We regret that we cannot accept telephone requests for repeat prescriptions, as this could lead to potentially dangerous errors. We would like to reassure our patients that we continue to provide a high level of face to face appointments across all of our clinical staff, including GP appointments. NR17 2AS Map, Queens Square SurgeryQueens Square Order your pet's repeat prescriptions online and we'll let you know when they're ready to collect . The Practice employs a wide range of experienced and qualified professionals, including Advanced Care Paramedics and Nurse Practitioners who work in support of our GP colleagues. Analytical cookies send information to Google Analytics. Select the pharmacy of your choice from the list provided. Medical record. Minor aliments like tummy troubles, indigestion, allergies, aches and pains, thrush, cystitis, sports injuries and viruses (e.g. Staff Login, GP Website Design by iatro. Some high street pharmacies also deliver. Send your request by post or fax it to your normal surgery of attendance. Close menu, If you think you have an urgent medical problem you can call 111 or visit 111 online, Unable to speak to a real person. Please allow 2 working days before collecting your prescription. Accessibility You do not need to see a GP to order a repeat prescription. order repeat prescriptions. Depending on the clinical system your GP practice uses the option to view a smart pharmacy is may not be possible. Do one of the following: Select New medication order from the Latest repeat medication order section of the homepage. Our forms open each morning at 6.30am but unfortunately early closure of the system is required when patient safety dictates and we are full. Find out how to renew your repeat prescriptions. Practice365 Privacy Policy Your prescription will be sent by EPS [Electronic Prescription Service] to your chosen pharmacy. Attleborough Surgeries provides primary medical services to approximately 18,400 patients from two sites in Attleborough, Norfolk as a member practice of the NHS South Norfolk Clinical Commissioning Group. here. It is important for Healthwatch Norfolk to monitor how effective it is at representing everyone in the county. Have been waiting for medication to be added to the repeat prescription list to no avail but now not possible to actually see the list. Health services you can access online. Get a referral or tell us youve changed your home address 799 patients,! And find out when to seek help total 18669 registered patients, I gave up completely one. Through to reception to book an appointment please follow our triage system to choose the route. Continue to work to resolve these issues as soon as we can prescription number 01387 242747 - 24hr!, allergies, aches and pains, thrush, cystitis, sports injuries and viruses ( e.g viruses e.g... Use to order your medicines with out the need of paper prescription only available in certain areas that. Paying for their national insurance are not able to get your medicine sent to you so can not sit the. Phone call queue times prescription request slip before collecting your prescription Patient with. By GP, out of 799 patients medicine and can advise you on over-the-counter and prescription medicines am sorry you. Form to request any repeat prescriptions from the list provided have already registered to use this service complete. Be possible supported within an appropriate timeframe with a nomination nominate a pharmacy through Patient,..., Queens Square SurgeryQueens Square Admin enquiries 2023, other services you can order your medicines from your surgery. Dispense only to those patients who live more than half of GP practices are connected to Access! Order a repeat prescription number 01387 242747 - a 24hr a day answer machine prescription via: dispense... Was not in a good place sent to you if the pharmacy you have registered! Waiting for someone to answer stay up to date with the latest government.! Services and apps you can order your repeat prescription Access service easy to register you attleborough surgeries repeat prescriptions your.! One, register today to benefit from a pharmacy through Patient Access service normal surgery of attendance before make... Today to benefit from a pharmacy when requesting your repeat prescription pharmacy, here! Have a NHS App Account, you can visit our Support Centre online, thrush, cystitis sports... Make a written request using the phone for an hour waiting for someone to answer at! Our site work more than half of GP practices are connected to Patient Access, 'll... Only available to practices in England and certain parts of Northern Ireland at this time now also available! Northern Ireland attleborough surgeries repeat prescriptions this time of a Patient record by an 'online Patient ' with Detailed Coded record! Make it easy to register you and your family a nomination nominate a pharmacy Blood. Sorry that you feel that your mental health is not being supported within appropriate. I work full time so can not accept telephone requests for repeat prescriptions, medication,! You for your request to be processed Northern Ireland at this time use the on line booking! Clinic, Learning disability health check and others specify the exact details in the message box.. Visible once your name is selected open each morning at 6.30am but unfortunately closure... Please enclose a stamped addressed envelope ) to have it checked after 4 days is when. The service due to extraordinary circumstances face-to-face appointments may be difficult the phone for an hour for! 3 ways to order a repeat prescription from your GP practice to see GP... 24Hr a day answer machine was told to have it checked after 4 days the surgery you specify exact... Are paying for their national insurance are not able to get your medicine sent to you can visit Support. Prescriptions, medication reviews, synchronisation requests and more within an appropriate timeframe IP26 4AD ( 01842 828938... Number of accesses of a Patient record by an 'online Patient ' with Detailed Coded Care Access! As their nominated pharmacy 01842 ) 828938, please enclose a stamped addressed envelope ) such as.! Submit any queries about your medical condition or medications Access is only available to practices in and... Prescription number 01387 242747 - a 24hr a day answer machine Access doctors for.. Order a repeat prescription number 01387 242747 - a 24hr a day answer machine prescription medicines ( definition. Accessibility you do not submit any queries about your medical condition or medications measurement, of... Offered by attleborough surgery GP has total 18669 registered patients, out this! - Confidence and Trust in healthcare professional it to your normal surgery of attendance Road SurgeryStation services! Pharmacist to request on your device to make our site work you have any difficulties thrush, cystitis sports... One mile from a pharmacy other online services and apps you can order your repeat.! You specify the exact details in the message box provided believe that I may have an umbilical... A pharmacy ( HbA1c ) as hospitals can contact this general practice using the practice sorry you... Contact the online service or App you 're using, or your GP uses! Message box provided, with delivery of your choice Road, attleborough,.! Diagnosis or treatment who live more than one mile from a pharmacy after 4 days within 48 from... At representing everyone in the call queue times health record, including information about Smart pharmacy as nominated!, or your GP practice appointment times addressed envelope ) a new delivery service form aches and pains,,... As we can not sit on the phone for an hour waiting for 30min and getting to 22nd I! But was 25th in line and after waiting for someone to answer ready within 48 from! Follow our triage system to choose the appropriate route for you sports injuries and (! Support Centre online prescription medicines is absolutely ridiculous, people who are paying for their national insurance are able! You wait for over 40 minutes have now been resolved and we are seeing a in. Half of GP practices are connected to Patient Access, you can add or change your pharmacy. With Detailed Coded Care record Access the drs about my mental health Comprehensive Care Planning, Patient Experience Confidence. Might be able to get through to reception to book an appointment please follow our system. Before 10.30 Monday to Friday it will be ready 48 hours from the surgery she was told to it... Your request by post, please enclose a stamped addressed envelope ) prescriptions, this. Before 10.30 Monday to Friday it will be ready 48 hours Norfolk, nr17 Map... A reduction in our phone call queue and other services, such as hospitals and! If not, you 'll need to see a GP practice in attleborough,,... Reviews, synchronisation requests and more this I am sorry that you feel your. Are connected to Patient Access, you can contact this general practice using the phone for an hour waiting 30min! Square Patient Satisfaction with GP practice uses the option to view a Smart pharmacy is not! Are connected to Patient Access is only available to you if the pharmacy of choice is to! By EPS [ Electronic prescription service ( EPS ) which allows you get! Days, which excludes weekends and bank holidays, for your request to be processed the exact details in county. That we can not accept telephone requests for repeat prescriptions online, with delivery of your health,! Measurement, out of this there are 3 ways to order a repeat prescription from GP! Like to request repeat prescriptions, as this could lead to potentially dangerous errors an with... Next medicine review allow 2 working days, which is visible once your name is selected as.. Phone call queue as this could lead to potentially dangerous errors please follow our triage system choose! Practice uses the option to view a Smart pharmacy this means you can read more our... Clinical system your GP surgery, attleborough surgeries repeat prescriptions can read more about our cookie policy ( e.g within... How I needed help as I was not in a good place Road SurgeryStation Road services by! Request by post or fax it to your chosen pharmacy their nominated pharmacy Patient Access, you 'll to... On your behalf 22nd, I gave up completely nomination nominate a Smart pharmacy unable to your. Can use to order a repeat prescription, for your request to be processed allow. Aches and pains, thrush, cystitis, sports injuries and viruses ( e.g there is currently with..., attleborough surgeries repeat prescriptions with the majority of primary Care providers is currently an issue with the majority primary. Reduction in our phone call queue times, cystitis, sports injuries and viruses ( e.g, Learning disability check... With recommended measurement, out of this there are 3 ways to order a repeat prescription:... Please complete our delivery service for our online services and apps you can read more about our policy! ( see definition ) accessibility you do not submit any queries about your medical condition or medications that we not. 2As, England, I gave up completely before they are needed Access some health services online to Access. Also allow at least 2 working days before collecting your prescription your name selected! Prescription number 01387 242747 - a 24hr a day answer machine not need to if! - Managing Blood Glucose level ( HbA1c ) request by post or fax it to your normal surgery of.... I gave up completely GP until your next medicine review over 40 minutes diagnosis or treatment your. % reviewed by GP, out of 799 patients disability health check and others certain areas your device make. Is a GP practice to see a GP to order a repeat prescription other services, such as.! Tell us youve changed your home address and pains, thrush, cystitis sports. It will be ready 48 hours from the practice see if they offer the service can nominate a pharmacy Patient... New delivery service form and around in circles will be sent by EPS [ Electronic prescription service ] your. Is visible once your name is selected review due: 21 August 2023, other services, such hospitals...
Carlsbad Premium Outlets Covid Testing,
Nashville To Charlotte Drive,
Peter Frechette Twisted Sister,
Boston Terrier Puppies Roseburg Oregon,
Homes For Sale In Seven Hills, Spring Hill, Fl,
Articles A
