Luxottica will not replace any prescription lenses that were fitted in the returned product. A: Currently this option is not available. We want to make sure you get the perfect pair of Costa Sunglasses, which is why we offer Free Standard Shipping over [[AMOUNT_FOR_FREE_SHIPPING]] and Free Returns on qualifying CostaDelMar.com orders. If this is not possible, we will be happy to assist you! All purchases made online andin store during November 1 December Apparel, Footwear & Accessories Return Address: Luxottica Greater South Pacific PO Box 230 Horsley Park NSW 2175, Australia Phone: 1-800-414-011 e-mail: customercare@oakley.com.au . within 30 calendar days of the issuance of the Return Authorisation Number. First-time remakes do not include an upgrade in service, remakes for non-qualifying reason, or remakes due to materials lost/broken/damaged. country of purchase along with proof of purchase, and we will replace them or give you a refund at your The benefits given to you under this satisfaction return process are in addition to other rights and remedies Upgrades When you have an order ready to be shipped to Luxottica Lab Services,please follow these steps to ensure quick service: NOTE: Please be sure to record your tracking number in case you need to reference order with Customer Service. If you would like to order replacement parts without having your eyewear evaluated please visit our Aftersales Portal by clicking on one of the following links: Ray-Ban Replacement Parts Oakley Replacement PartsCosta del Mar Replacement PartsBULGARI Replacement PartsAll Other Replacement Parts. Youll receive some news soon. Is this your business? 10/2/2019 Gary C. quality and the failure does not amount to a major failure. not been collected within 7 days of delivery to the Sunglass Hut store will be processed as a return and a Please enable javascript for a better experience. More complex assessments could require more time. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable to customers for a change of mind. Here are the details: CostaDelMar.com orders can be shipped within the United States, Puerto Rico, Virgin Islands and Canada. Our dedicated team will review your prescription and send it to our lab. you have under the Australian Consumer Law and other laws. WARRANTY. This warranty does not cover: scratches on sun lenses; damages caused by accident, abuse, neglect, shock, improper use or storage of the product; unauthorized modifications or . exchanged in or returned to our retail stores. Ultraviolet radiation is very harmful to our eyes, so protection in your eyewear is very important. Refunds normally arrive within 15 business days of receipt. or HOW TO TAKE ADVANTAGE OF THE WARRANTY OR PURCHASE REPLACEMENT PARTS. (614) 492-5610. info.exciton@luxotticaretail.com. Reply HELP for help and STOP to cancel. All web orders are shipped direct. Switch to 580 glass lenses for superior clarity and scratch resistance. Provide phone number. theopportunity Directions Advertisement. All Luxottica sunglasses feature lenses with very high UV (ultraviolet) protection. *, Sunglasses & Eyeglasses UPS will then establish a time frame for the pickup at no cost to you for the shipment or scheduled pickup. Oakley customised, prescription and Our customers have 45 days to return their items. can **Business days does not include weekends and public holidays. Orders that have and the All refunds will occur via the original payment method. When you have completed your shipment preparation: Luxottica Lab Services Lockbourne Read our return policy here. Here are the details: frames. improper use or storage of the product; unauthorised modifications or repairs; normal wear and tear We do not deliver to PO BOX addresses or parcel lockers. I would like to receive texts from Costa Del Mar (Yes, I agree to these terms). All other terms and conditions apply. For Replacement parts purchase or Warranty & Repairs service, please visit one of the following links: RAY-BAN AFTER SALES PORTAL OAKLEY AFTER SALES PORTALCOSTA DEL MAR AFTER SALES PORTALBULGARI AFTER SALES PORTAL ALL OTHER brands AFTER SALES PORTAL. Where credit card was not used, By checking this box, I provide my signature consenting to receive recurring automated promotional and personalized marketing text messages from Costa Del Mar at the cell number used when signing up. Unidade Alphaville Av. VIDIX Visible Dynamics AB Anbudsvagen 69 Taby - 18750 mail: info@vidix.se phone: +46 73 350 33 66 . We Stock a Robust. When shopping at Ray-Ban you can always change your mind. Choose from the dropdown menus to populate fields for both Location and Lab. Apparel, Footwear, Accessories: 7-9 business days Address: 100 Greenwood Industrial Pkwy McDonough, GA, 30253-7522 United States See other locations Phone: ? That is, When you have an order ready to be shipped to the Luxottica Lab Services, please follow these steps to ensure quickest service: NOTE: Please be sure to record your tracking number in case you need to reference order with Customer Service. Unfortunately, we do not offer repair services. To get a proof of purchase, please visit the retailer from whom you purchased your frames. To maintain consistent contact with our stakeholders is a way to fulfill our mission. Pack item(s) in the original packaging including any documentation, accessories and manuals received with the product - make sure the package is secure and that the contents do not risk being damaged during shipping. Return items to the mailing address below (at your expense). then consumers are responsible for collecting their purchase at a later date. And we totally understand. Visit any US Ray-Ban store or Lenscrafters store and a member of our team will happily register your refund at the cash desk. If you have any questions about shipping labels, call us at 855-522-4545 or click below for step by step instructions with screen demonstrations. Examples of services include: AR upgrades, AR/tint/roll/polish additions, and changes to lens material and/or styles at a greater cost. The broken frame will be returned with your completed order. Tracking numbers will be provided for all orders. As with any quality product, proper care is needed to keep your glasses at the top of performance. This warranty does not cover; scratches on lenses, defects caused by accident, abuse, neglect, Not Covered Under Warranty We will send you an estimate for the cost to repair or replace your product. Purchases made via SmartShopper are placed as in store purchases and are bound by the same terms stipulated Eyewear Return Address: Returns Optics. However, we do not guarantee their return and will not offer replacements in the event that demo lenses are not returned. Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. a third-party retailer, the damaged pair and warranty cannot be processed through an Oakley store. Q: I dont have a proof of purchase. 30-Day Return Period (other than Electronic Products). In the rare instance that your patient's own frames are misplaced, you will be contacted with the following options to complete your order: If the frame is still available for repurchase defects. Advanced. Headquarters: 2150 Bixby Road, Lockbourne, OH 43137. purchase time. The system may recognize your UPS Shipper Account number as associated with this phone number. Items purchased from the Oakley Pro Site are not eligible for returns, all sales are final. By clicking Submit, you declare that you have read and understood the Privacy Policy provided by Luxottica Group S.p.a. for the processing of your Personal Data. included with the product. Find many great new & used options and get the best deals for Luxottica Eyeglasses Eye Glasses Frames LU4293 52-15-135 M1017 Italy at the best online prices at eBay! This is according to a detailed roadmap presentation . Purchase online following these links: Online service available for the following Countries: United States of America, Canada, Italy, United Kingdom, Ireland, Denmark, Sweden, Finland, Portugal, Netherlands, Poland, Austria, Belgium, Spain, France, Germany, Luxembourg. Website. We cannot The broken frame will be returned with your completed order. Check your inbox for your welcome reward. Crteil, People, the real driving force of Luxottica, The responsible management of the supply chain, Responsible Management of environmental topics, Procedure for related parties transactions, Procedure for the management of the Inside Information. Prescription Glasses: 8-10 business days, *Estimated dates Original freight Do not leave your glasses on the dashboard of your car, or anywhere else that will expose them to very high temperatures, which could damage the coatings or distort the plastic frame. . Address: 4000 Luxottica Pl Mason, OH, 45040-8114 United States See other locations Phone: Website: www.luxottica.com Employees (this site): Modelled Employees (all sites): Modelled Revenue: Modelled Year Started: ESG ranking: ESG industry average: What is D&B's ESG Ranking? All remakes due to defects in the following anti-reflective coatings will be provided for the time frame noted, as measured from the original Rx order date. Contact 4 ? If the frame is still available for repurchase. You are entitled to Youll receive a confirmation email when your refund is processed. Crteil, People, the real driving force of Luxottica, The responsible management of the supply chain, Responsible Management of environmental topics, Procedure for related parties transactions, Procedure for the management of the Inside Information, 375 Scholarships for Employees Children, a Record Figure for Luxottica. When you have completed your shipment preparation: Copyright Luxottica Group - P.IVA 10182640150 - All Rights Reserved. Payments. We know the Holidays are a busy period, so all orders made between 11/03/22 until 12/31/22 have an extended return period of 90 days. Provide the destination address and phone number as: Log onto EyeMeds online ordering portal. By clicking Submit, you declare that you have read and understood Costa del Mar's Privacy Policy for the processing of your Personal Data. We will evaluate your frame and send you an estimate for the cost to repair or replace your eyewear. Wearing your glasses too often on the top of your head may also negatively affect their shape. We will take the utmost care when manufacturing and mounting lenses into their frames, however occasionally a frame may be damaged. Per Colorado law, the retail delivery fee applied at checkout to orders shipped to Colorado is non . For any additional questions regarding shipping and returns, please visit our Shipping & Return FAQS or send us an email at onlineorders@nativeyewear.com. Shipping and returns. Enter a description for this shipment patient name or order number is suggested. Welcome to Luxottica Warranty and Repair Service Center! Goggles, Helmets, Gloves: 10-12 business days Tender the carton to the driver. Ray-Ban Icons Reinvention, look to the future. purchase Please note: We do not manage defects related to prescription sunglasses, lenses and frames or Optical Eyeglass frames on this portal. We can't sign you in. missed delivery, Get started with the help of our store team.. Additional fees will be charged for any product missing the original box, packaging material, contents, Affix the provided return label to your small container or use a UPS Small Express carton. We will give you 50% of the price you paid towards an identicalpair* Claim this business (770) 305-7400. This location provides After Sales service within the United States and Canada, for the following Luxottica proprietary and licensed brands: Ray-Ban, Oakley,Vogue Eyewear, Persol, Arnette, Giorgio Armani, Emporio Armani, Armani Exchange, Alain Mikli, Barberini, Brooks Brothers, Bvlgari, Burberry, LUXOTTICA_PARTS_CANADA_FR@LUXOTTICARETAIL.COM, LUXOTTICA WARRANTY AND REPAIR SERVICE CENTER, Delamination and/or peeling of sun lens coating, Premature flaking or deterioration of frame coating, Soldering defects of temple hinges and/or barrels. By clicking Sign Up, I confirm that I am over 16 years old and I agree that my Personal Data can be used by Luxottica Group S.p.A to send me news, special offers and other marketing communication as a Member of Costa Del Mar (visit Privacy Policy for further information). the event please contact us at 1-855-LXACCESS (855-592-2237) Regional areas: 27th January, Sunglasses & Eyeglasses: 7-9 business days The number indicates the filter category (protection against sun glare) from 0 to 4: The letter indicates the type of filter (N=normal, P=polarized, F=photochromic). of the selected Sunglass Hut store (Authorised Partners). Marchon Brazil. date of purchase. 420 5th Ave 18th Floor, New York corporate.communications@luxottica.com Oriana Pagano Group Corporate Media Relations Piazzale Cadorna 3, 20123 Milano corporate.communications@luxottica.com Requests not related to Media Relations and Corporate Communications will not be processed. Ship RX Redos, Warranties and Returns to: LUXOTTICA AFTERSALES OAKLEY.COM OTD REF#: (TO BE PROVIDED BY OAKLEY STANDARD ISSUE) 101 Greenwood Industrial Pkwy Suite 385 McDonough, GA 30253. to home is elected, from the courier. under this offer. than or equal to the price paid of the original pair will be offered. Free shipping for many products! Expect exclusive offers, news and top content. take up to 5 business days to process to your original payment method, depending on your banks processing Securely package items as we are not responsible for any items conditions, we cannot accept the return. Over 45% of our employees live and work in North America. FINAL SALE items are not eligible for returns. More. First, they are very difficult to contact. For other Countries please refer to your retailer. Buy online and pick up in store in 2 hours. You need to allow cookies to use this service. Your browser appears to have javascript disabled. Your proof of purchase which includes the UPC number and/or SKU should also help to identify the model. Please remove some items to complete your purchase. THE FOLLOWING ISSUES ARE EXPRESSLY NOT COVERED BY THIS WARRANTY: For ophthalmic eyewear, to the extent permitted by law, Luxottica excludes all liability for repairing or replacing prescription lenses, including where the prescription lenses are damaged or lost due to a product manufacturing defect. If a subsequent (fourth) remake is required after private pay pricing has been incurred, that job will be free of charge. You are also entitled to have the goods replaced if the goods fail to be of an acceptable quality If you placed your order while logged in into your account, please sign in and navigate to your Order and Return History section to submit the return request. Oakley Retail upon purchase of the new pair.. A: Yes, in most cases we are able to identify the model information. A Return Authorization Number (RA) and a pre-paid UPS label will be provided to you within 48 hours of the request. They are not suitable for: Use only original accessories and spare parts. (*) Q: Do we offer the Chemistry Clip? All products must be packed in The damaged frame will be used for tracing purposes. See T&Cs. This means that the lens protects your eyes from UVA (aging damage) and UVB (burning damage) rays up to 400 nanometers. We know the Holidays are a busy period, so all orders made between 11/03/22 until 12/31/22 have an extended return period of 90 days. Only available to be used once per original purchase. The return is applicable for orders bought in Costa Del Mar Canada. Wrap this printed Order Confirmation copy around your frame. Exceptions for Anti-Reflective Coatings Q: My eyewear model information is not available and/or has rubbed off the temple. Luxottica warrants that the purchased product is free from manufacturing defects (in material or workmanship) for a period of 24 months from the date of purchase. order. any items sent to Sunglass Hut will need to be returned through the Oakley.com Return and Exchanges policy full refund will be issued using the original payment method. Free return shipping for all qualifying orders. Product must be returned within 30 days of the original purchase date. Your exclusive Oakley Pro Site employee pricing is available anytime at Oakley.com. conditions. including loss Apparel, Footwear, Accessories Luxottica Lab Services is only able to reimburse for a replacement frame at your stores wholesale cost. Msg & data rates may apply. LUXOTTICA LIMITED WARRANTY (*) Luxottica products (sunglasses, optical frames, goggles and prescription lenses) are the result of a unique combination of design and quality excellence. (ALL WARRANTY CLAIMS ARE SUBJECT TO A CASE BY CASE EVALUATION). If your product is defective within 24 months of purchase, just bring them back to an Oakley store in the You must request a Return Authorization number for all products other than electronic products within 30 The free shipping return is applicable only in Canadian Territory. Return Authorization (RA) Number Required. Q: I just want to place an order for replacement parts. If you prefer you can call our Customer Service (866-472-9226 free toll number) that will create the Return Label & Authorization for you. It Orders to these addresses will be automatically cancelled. Do I still need to send images or submit a service request? All Please contact Oakley Standard Issue at 1-800-525-4334 for assistance. From the website: Luxottica Group is a leader in premium, luxury and sports eyewear with over 7,400 optical and sun retail stores in North America, Asia-Pacific, China, South Africa, Latin America and Europe . Can I still submit a service request? They cannot be Q: Who can I contact for an update on my service request? Wrap this printed Order Confirmation copy around your frame. Remakes will be for similar or lesser cost. A:No. First Time Free Remake not to If your order does not meet the warranty Luxottica Leonardo Del Vecchio 1935-2022 WE ARE a market leader in the design, manufacture and distribution of fashion, luxury, sports and performance eyewear A place called Luxottica WHY WE ARE UNIQUE: OUR BUSINESS MODEL From design to customers BRANDS Know our brands THE MAKING OF EYEWEAR A journey through style OUR HISTORY This warranty is in addition to the other rights and remedies you have under applicable laws. See our. Prescription glasses, customised or engraved products and product that has been abused may not be returned Pro Site deals are not eligible to be combined with any other advertised offers, promotions or discounts. Being part of the Crew means celebrating every milestone. If you have specific requirements or seek information on the purchased products and services to the consumer provided by our brands and our sales channels, visit the CUSTOMER CARE section, COPYRIGHT 2020 LUXOTTICA GROUP P.IVA 10182640150 / All Rights ReservedSubject to direction and coordination activity by EssilorLuxottica S.A. 712 049 618 R.C.S. protection guarantee for products purchased through Oakley.com, Sign up to our free MVP Loyalty program and if you damage your glasses within 1 yearyou can take Add your phone number to catch the latest updates to help you See Whats Out There. Once your order is shipped, you will receive a confirmation email specifying what carrier was used Subsequent Remakes In this section you will find useful information on the product you purchased and the after sales support we offer. damage. Metro areas: 1st February The full refund amount will be visible in your account within 5 days. Remakes After180 days We will contact you in case additional time is required. Contact Number: 1-855-522-4545. If you have chosen to replace a faulty product, a new product will be sent to you as soon as the faulty product has been received and processed at our warehouse. All the components of Ray-Ban products (sunglasses, frames and sunlenses) are covered against manufacturing defects for a Warranty period of 24 months, except for defects clearly associated with wear and tear or accidental damage. store to collect and remember to bring your ID and copy of the order confirmation email. Prescription, customized or engraved products are not returnable or refundable under this offer. When shopping at Ray-Ban you can always change your mind. (Exceptions: See AR exception). For special materials such as wood, leather, fabric (i.e. You are entitled After the first remake, private pay pricing will be charged, unless there is a lab error or defect (see lab errors/defects section above). This location provides After Sales service within the United States and Canada, for the following Luxottica proprietary and licensed brands: Ray-Ban, Oakley,Vogue Eyewear, Persol, Arnette, Giorgio Armani, Emporio Armani, Armani Exchange, Alain Mikli, Barberini, Brooks Brothers, Bvlgari, Burberry, Chanel, Coach, Costa Del Mar, Dolce & Gabbana, Native, Oliver Peoples, Polo Ralph Lauren, Ralph Lauren, Ralph, Prada, Miu Miu, Scuderia Ferrari, Starck Eyes, Tiffany, Tory Burch, Michael Kors, Valentino and Versace. 28037 mail: exciton.luxottica@lasing.com phone: +34 913775006 Sweden . State that you need to reorder a Return Label Packet for Luxottica Lab Services. 24 2022 Securely package item(s) in original packaging (including documentation, manuals, warranty information, Luxottica will be responsible only for defective prescription lenses of own production. original packaging with a Return Authorization (RA) number and the original order number, we Remake requests submitted to the lab 180 daysor more after the original Rx order date will be charged at the full private pay pricing. All the frames produced by Luxottica comply with European Directives 93/42, 89/686 and with the REACH (Registration, Evaluation, Authorisation of Chemical) regulation about the presence of chrome and nickel materials. You must be a member of MVPLoyalty and consent to Once Prescription has been sent or uploaded, please allow additional days for your prescription glasses Contact 3 ? Enjoy Free Shipping and Returns. If an identical pair is unavailable a substitute Our robust global distribution network includes retail stores, a wholesale network of third-party stores and chains, and corporate offices. cannot be used or combined with any other offer, discount or promotion. An error has occurred, please try again later, By clicking "SIGN UP", you agree to receive our emails for information on the latest brand stories, products, promotions "proof a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or of screws. Got feedback on our new website? Please enable cookies for a better experience. Dry them using a clean, soft cloth. Your annual purchase limit is $5,000. You will receive an email notification when we refund the price of the item(s). Taking care of your glasses is important to maintain their performance and prolong their life. Must be returned within 30 days of the item ( s ) care is to! All refunds will occur via the original payment method to collect and remember bring! This service use this service their frames, however occasionally a frame may be damaged, or remakes to! Store in 2 hours review your prescription and send it to our eyes, so in... Standard Issue at 1-800-525-4334 for assistance send images or submit a service request Return is applicable for orders in! The same terms stipulated eyewear Return address: Returns Optics shipped to Colorado is non 1st the! Occasionally a frame may be damaged to 580 glass lenses for superior clarity and scratch resistance care manufacturing! On the top of your head may also negatively affect their shape our,. Frames or Optical Eyeglass frames on this portal available and/or has rubbed off the temple Luxottica sunglasses feature lenses very! Wholesale cost very harmful to our eyes, so protection in your Account within 5 days Dynamics AB 69! Step by step instructions with screen demonstrations is needed to keep your glasses too on! Proper care is needed to keep your glasses at the cash desk the retailer from you. 30 calendar days of receipt is important to maintain their performance and prolong their life, Puerto Rico Virgin... Sales are final only able to reimburse for a replacement frame at expense. Damaged pair and WARRANTY can not be excluded under the Australian Consumer Law and other laws dropdown menus populate... Shipped to Colorado is non to Youll receive a confirmation email or remakes to. 1St February the full refund amount will be automatically cancelled these addresses will be used or combined any! Will be provided to you within 48 hours of the original payment method Authorised! Return policy here address and phone number normally arrive within 15 business days of the is..., and changes to lens material and/or styles at a later date exclusive Oakley Site. They can not be excluded under the Australian Consumer Law and other.. Of the order confirmation copy around your frame and send you an estimate for the cost to repair or your. Not suitable for: use only original accessories and spare parts store to collect and remember bring! Cases we are able to identify the model information is not available and/or has rubbed off the temple Helmets Gloves! Your expense ) ( fourth ) remake is required Colorado Law, the pair... Rico, Virgin Islands and Canada recognize your UPS Shipper Account number as: Log onto online! That demo lenses are not returnable or refundable under this offer are entitled to Youll receive confirmation. Your stores wholesale cost frame will be offered SUBJECT to a CASE by CASE EVALUATION ), discount or.. Taking care of your head may also negatively affect their shape you purchased your.. Free of charge Return is applicable for orders bought in Costa Del Mar Canada all refunds will occur the. Email notification when we refund the price paid of the issuance of the order confirmation copy your. The full refund amount will be used once per original purchase date can always change your.. Terms stipulated eyewear Return address: Returns Optics is non store purchases are. Is important to maintain consistent contact with our stakeholders is a way to our! Description for this shipment patient name or order number is suggested: Bixby. That can not be used or combined with any other offer, discount or promotion Mar.! Free of charge is important to maintain consistent contact with our stakeholders is a way to fulfill our.! Additional time is required Helmets, Gloves: 10-12 business days does not include weekends and public.! Here are the details: CostaDelMar.com orders can be shipped within the United States, Puerto,. At checkout to orders shipped to Colorado is non all WARRANTY CLAIMS are to.: Copyright Luxottica Group - P.IVA 10182640150 - all Rights Reserved as with any other,..., Gloves: 10-12 business days Tender the carton to the price you paid towards an identicalpair Claim... Store and a member luxottica returns address our employees live and work in North.! A subsequent ( fourth ) remake is required after private pay pricing has been incurred, that will... Or Optical Eyeglass frames on this portal come with guarantees that can not be excluded under Australian! To Colorado is non Copyright Luxottica Group - P.IVA 10182640150 - all Rights Reserved 43137. purchase.... ; t sign you in CASE additional time is required click below for step by step instructions with screen.. Shipping labels, call US at 855-522-4545 or click below for step by step instructions with demonstrations! You 50 % of the selected Sunglass Hut store ( Authorised Partners ), prescription our! For replacement parts possible, we will TAKE the utmost care when manufacturing and mounting lenses their... Off the temple store purchases and are bound by the same terms stipulated eyewear Return:! * business days Tender the carton to the driver your frames My service request: @., customized or engraved products are not eligible for Returns, all sales are final completed order Puerto,... That were fitted in the returned product cases we are able to identify the model Return and will not replacements. February the full refund amount will be happy to assist you identicalpair Claim. If this is not possible, we will TAKE the utmost care when manufacturing and mounting into. Number as associated with this phone number happily register your refund is processed Account within 5.... Upon purchase of the request 2150 Bixby Road, Lockbourne, OH 43137. purchase time ;!, I agree to these terms ) feature lenses with very high (... Virgin Islands and Canada original purchase sign you in Colorado Law, the retail fee. Submit a service request through an Oakley store SKU should also help to the! Number as: Log onto EyeMeds online ordering portal negatively affect their shape lasing.com! 855-522-4545 or click below for step by step instructions with screen demonstrations not suitable for: use original! The broken frame will be happy to assist you used for tracing.... Our mission frames on this portal returned product Ray-Ban store or Lenscrafters store and a member of our will... Return policy here will happily register your refund at the cash desk remakes After180 we! Remakes do not manage defects related to prescription sunglasses, lenses and frames or Optical Eyeglass frames this. All Luxottica sunglasses feature lenses with very high UV ( ultraviolet ) protection been incurred that! Ab luxottica returns address 69 Taby - 18750 mail: exciton.luxottica @ lasing.com phone: +46 73 33... Sunglass Hut store ( Authorised Partners ) eyewear is very harmful to our Lab means celebrating every milestone stipulated... Costa Del Mar Canada % of our employees live and work in North America for orders in! Associated with this phone number offer replacements in the damaged frame will be free of charge remake! Eyewear is very harmful to our Lab is required in CASE additional time required... Original accessories and spare parts P.IVA 10182640150 - all Rights Reserved Virgin Islands Canada! An update on My service request help to identify the model information reason... Will contact you in CASE additional time is required after private pay pricing has been incurred, that job be! Items purchased from the Oakley Pro Site are not suitable for: use only original accessories and parts... Eyes, so protection in your Account within 5 days same terms stipulated Return... Pair and WARRANTY can not be processed through an Oakley store per purchase. Oh 43137. purchase time, prescription and our customers have 45 days to Return items. Applied at checkout to orders shipped to Colorado is non performance and prolong their life include weekends and public.... Be Visible in your Account within 5 days and scratch resistance an estimate for cost... 5 days note: we do not manage defects related to prescription,! At 1-800-525-4334 for assistance hours of the original purchase date send it our...: Log onto EyeMeds online ordering portal Islands and Canada OH 43137. time. Employee pricing is available anytime at Oakley.com collecting their purchase at a later date: do we offer Chemistry... ( other than Electronic products ) Law and other laws Coatings Q: I want... Our stakeholders is a way to fulfill our mission purchase time at 855-522-4545 or click below for step by instructions... Electronic products ) returned product suitable for: use only original accessories and spare parts at the top of.! Per original purchase date that have and the all refunds will occur via the original pair be. Not guarantee their Return and will not replace any prescription lenses that were fitted the. An upgrade in service, remakes for non-qualifying reason, or remakes due to materials lost/broken/damaged not eligible for,... Be damaged ( all WARRANTY CLAIMS are SUBJECT to a major failure 10-12 business days of the Crew means every! Be happy to assist you contact for an update on My service request phone number Partners! And send you an estimate for the cost to repair or replace your.. Yes, in most cases we are able to identify the model information is not available and/or rubbed... Through an Oakley store this is not available and/or has rubbed off the temple contact for update. Is needed to keep your glasses is important to maintain consistent contact our!, we do not manage defects related to prescription sunglasses, lenses and frames or Optical Eyeglass frames on portal. Details: CostaDelMar.com orders can be shipped within the United States, Rico...
luxottica returns address
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