To search for jobs in other locations, fill in the title and locations to begin your search. Use examples from previous experience to show how you would handle this situation and resolve it for the customer. Male. Verizon Customer Service Representative employees need the following skills in order to be successful: Customer Service: Customer service skills involve the ability to interact with customers in a friendly and helpful manner. The wages at Google average higher than the other similar companies, where the median salary is $140,774 per year. For comparison, the title cashier at Verizon Communications earns $31,316 per year. Numbers reported do not include change in pension value and non-qualified deferred compensation earnings. This means that you may need to multitask, handling several calls at once while also monitoring chat windows and taking notes on customer feedback. When I first started the goals were around 18-25 new lines of service and $4500-6000 in sales revenue. To get a better sense of the salaries at Verizon Communications, other roles such as cashier and customer service representative can be considered as well. NJ. In my last role, I had a customer who was having trouble connecting their device to the internet. As part of a rebranding of the Baby Bells in the mid-1990s, all of Bell Atlantic's operating companies assumed the holding company's name. In your answer, explain that you are a strong multitasker who is able to prioritize tasks quickly. This could include helping customers troubleshoot technical issues, providing information about products and services, and helping customers with billing inquiries. about careers, employees and However for a complete and definitive understanding of the pay practices of any company, users should refer directly to the actual, complete proxy statement. 74. ranks number 1 out of 50 states nationwide for Work From Home Verizon Customer Service Representative salaries. Your communication style is a reflection of your personality, so its important to be honest when answering this question. Responsibility Officer, Executive Vice President and President Global Networks & Technology, Executive Vice President and Chief Strategy Officer, Executive Vice President and Chief Marketing Officer, Executive Vice President & Chief Legal Officer. In 2000, Bell Atlantic acquired GTE, which operated telecommunications companies across most of the rest of the country that was not already in Bell Atlantic's footprint. 2 salaries reported. The work environment is usually fast-paced and stressful, as customer service representatives must be able to handle multiple calls at once and provide quick and accurate responses to customer inquiries. Base Salary (USD) $91,284/year View Hourly Rate Low:$78,940 Average:$91,284 14% of Verizon Communications employees are Black or African American. Cincinnati Management Firm - PAYROLL JANUARY 22, 2023 - FEBRUARY 4, 2023: City Council $3,615.68, Mayor $1,562.81, City Administrator $5,942.50, Administrative Boards $2,211.81, Attorney $4,938.27, Finance $13,542.76, Human. What your skills are worth in the job market is constantly changing. Kevin Robbins was most recently a Senior Representative for Technical Support within the Social Media department at Verizon Wireless. The Phoenix Suns, led by Kevin Durant, face the Charlotte Hornets in an NBA regular season game on Wednesday Feb. 8, 2023 (2/8/23) at Spectrum Center in Charlotte, North Carolina. Salary estimates are based on 8.5k Verizon latest salaries received from various employees of Verizon. Reviews may also highlight any negative aspects of a company that will help in evaluating it as a prospective employer. Customer Service Representative 27,438 per month. You may also be responsible for resolving customer issues quickly to ensure the company meets its service level agreement. Transform pay with our enterprise-grade comp platform, Automate compensation with our full-suite solution, Payscale's employer-reported salary data network, The world`s largest employee-submitted pay database, Annual survey salary data from HR industry publishers, The crowdsourced compensation data API for developers, 100% company submitted data from 2,000+ businesses, Schedule a personalized demo to feel the power of Payscale, Find salary information for similar job titles and locations, Comp Planning Business Case Pitch Deck By clicking Download Pitch Deck, you. He obtained strong and steady KPIs during his nine years of . Show them that you can handle stress well by sharing an example of a time when you worked under pressure and succeeded. . Verizon Communications pays the lowest earners $32,000 a year, while the top 10 percent are paid over $106,000. Verizon latest salaries received from various employees of Here's a list of open jobs, locations, and release dates at Verizon. The girl from 4E in the State Farm commercial is Holly Lynch.The agent is Christina Kantrud, a State Farm insurance agent at 1699 S Virginia St, Suite 101, Reno, NV 89502. Employees ", "Work life balance, Salary benefits and good appraisal. Next, I would offer a refund or exchange if applicable. As a customer service representative, you may be required to communicate with customers over the phone or in person. Also, proxies must disclose specific detailed information regarding the pay practices for certain executives. For those interested in conducting a detailed compensation analysis, we recommend that you review the entire proxy statement. https://www.verizon.com. The average Verizon salary ranges from approximately 3,00,000 per year for Electronics Engineer to 9,48,687 per year for Systems Administrator. Mr. Kevin Service serves as Senior Vice President of Network Operations at Verizon Communications Inc. Mr. Service served as the President of Northeast Region at Verizon Communications Inc. Mr. Service served as Vice President of Region Operations - New York City at Verizon Communications Inc. Mr. Service completed Executive Programs at Wharton Come to us in your pursuit of success. According to our data, the highest paying job at Verizon Communications is a VP of Finance at $251,000 annually while the lowest paying job at Verizon Communications is a Senior SQL DBA at $12,000 annually. On the lower end of the pay scale, the customer service and administrative functions pay lower wages, with average employee salaries of $37,969, and $44,068, respectively. Sources of data may include, but are not limited to, the BLS, company filings, estimates based on those filings, H1B filings, and other public and private datasets. A shift towards, Handling involuntary termination is a likely occurrence for human resources managers and, Return better results with Payscale job search, Compare real living costs across different states, Consider potential directions your career can take, Calculate the 20-year net ROI for US-based colleges, Are you the kind of person who struggles to get a handle, Learn where the best career earners attended college. Its important that you show the interviewer that you can remain calm and helpful even when faced with challenging situations. Five consecutive years of championing military programs - Verizon recognized as the #3 Military Friendly Company for 2023. The data presented on this page does not represent the view of Verizon Communications and its employees or that of Zippia. , Its important to remain calm and focused when youre working with customers to solve their issues. The salaries that employees earn in Verizon Communications can be influenced by the department or organization function that they work in. Our Credo is the foundation of who we are and how we operate. | Among the top 20 U.S. publicly traded telecommunications firms by market capitalization, Verizon had the highest median employee salary in 2020, reporting a median employee salary of $170,288. Based on the company location, we can see that the HQ office of Verizon is in . Gothamist is a website about New York City news, arts, events and food, brought to you by New York Public Radio. The average estimated annual salary, including base and bonus, at Verizon is $105,106, or $50 per hour, while the estimated median salary is $107,396, or $51 per hour. Follow us. They may also reveal information or provide tips on interviewing skill requirements, and other factors that could help when applying for a position at that company. VERIZON COMMUNICATIONS INC income statements for executive base pay and bonus are filed yearly with the SEC in the edgar filing system. New research shows that each woman experiences the disparity of gender pay gap in different ways, depending on her position, age, race and education. Find your market worth with a report tailored to you, No results found. rights reserved 2023 Info Edge (India) Ltd. Know if youre getting paid what you deserve. The most enjoyable part of my job is troubleshooting. Civil Engineer 17,106 per month. On average, employees at Verizon Communications stay with the company for 9.2 years. The charts on this page feature a breakdown of the total annual pay for the top executives at VERIZON COMMUNICATIONS INC as reported in their proxy statements. Average annual salary in Verizon is INR 14.7 lakhs . the company. For its 2021 fiscal year, VERIZON COMMUNICATIONS INC, listed the following CEO pay ratio data on its annual proxy statement to the SEC. Try another search query or, Customer Service Representative (CSR) in Columbus, Technical Support Technician in Murfreesboro, New research shows how to set pay for remote employees. Avg. This question is a good way for the interviewer to assess your ability to work with customers who may be frustrated or upset. Salary estimates are based on Verizon pays an average salary of $91,284 and salaries range from a low of $78,940 to a high of $105,514. Average Salary : $ 163 k. For every $100 paid to men, women are paid $ 97. Devops Engineer, Anonymous The hours are usually flexible, with some customer service representatives working nights and weekends. From maintenance and repairs to managing vehicles, our dedicated drivers, mechanics and operators keep us moving forward. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Depending on the location and local economic conditions, average salaries may differ considerably. Verizon is a fun place to work with exciting events always going on. Find out what you should be paid at Verizon. Example: I have experience working both as part of a team and on my own, but I find I am most productive when I am working alone. NOC Engineer And Shift Lead, Anonymous All of these factors are taken into account when determining the salary for a Customer Service Representative at Verizon. This question can help the interviewer determine if you would be comfortable working in a customer service role that requires you to work independently. Example: I consider myself an empathetic communicator. What Does a Director Of Revenue Management Do? I would not recommend a job in the Customer Service Department, which you'll be doing level 1 technical support too. The company has a great benefits and compensation package allowing me to retire with good benefits. A valid drivers license is also required. Multitasking: Customer service representatives often work in call centers, where they may be responsible for several different phone lines at once. You can unsubscribe from job alert emails any time. Additionally, remote work provides a cost-effective solution for businesses, allowing them to save on overhead costs associated with traditional office spaces. This can be compared to Washington, DC, where Verizon Communications employees earn an average salary of $69,579. Yearly bonus and 3. Customer service representatives should be able to answer questions, solve problems and provide solutions to customer inquiries. The proxy statement's main purpose is to alert shareholders to the annual meeting and provide them information about the issues that will be voted on during the annual meeting, including decisions such as electing directors, ratifying the selection of auditors, and other shareholder-related decisions, including shareholder-initiated initiatives. Click on the name of the job title you are interested in to view the salary range and total compensation. For more information, please see our When working under pressure, I always prioritize my tasks first before moving on to other things. All proxy statements are public filings made available to the general public by the SEC. Why do people leave their jobs? This helps us work together more effectively.. To be hired as a Customer Service Representative at Verizon, applicants must have a high school diploma or equivalent. Although Bell Atlantic was the surviving company name, the merged company moved its headquarters from Philadelphia to NYNEX's old headquarters in New York City. Privacy Policy. Employees working in the engineering organizational function also get paid well, with an average yearly pay of $88,917. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. I consistently hit 30-40 new and 7-10k in revenue sometimes higher. For interns and other positions that are paid hourly, weekly or monthly, we have annualized their base salary for easy comparison based on a 40 hour work week and 50 weeks worked per year. For its 2021 fiscal year, VERIZON COMMUNICATIONS INC, listed the following board members on its annual proxy statement to the SEC. , arts, events and food, brought to you, No results found a reflection of your personality so. Operators keep us moving forward a great benefits and good appraisal Engineer to 9,48,687 per year for Administrator. Steady KPIs during his nine years of championing military programs - Verizon recognized as the # military!, arts, events and food, brought to you by new York City,... You worked under pressure and succeeded # 3 military Friendly company for 2023 HQ office of Verizon is a about... The following board members on its annual proxy statement to the general public by the department or function... And focused when youre working with customers to solve their issues for 2023 Verizon Wireless, Anonymous hours... Paid over $ 106,000 job alert emails any time could include helping customers troubleshoot technical issues providing. 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