I do a lot of driving however not enough to warrant my brakes needing to be replaced that many times. Dealer said ptu is bad. The contact stated that the vehicle was displaying a failure with the power transfer unit (PTU). The nine-speed automatic transmission found in 2016 Cherokee models is notorious for sudden failure, and an inability to shift, and was the target of a 2020 recall. Get notified about new defects, investigations, recalls & lawsuits for the. It has heated seats and a steering wheel. Your email address will not be published. We research hundreds of models each Power transfer unit. Recommended to replace ptu unit before winter. The repairs for this recall involved reprogramming the cruise control software. Just be sure to check the oil levels now and then, and keep it topped up. Vehicle History's team of automotive experts brings you the most accurate and up-to-date used car information. Great amenities come with costly maintenance and low power. "CarComplaints.com" , "Autobeef", "What's Wrong With YOUR Car?" Free Same Day Store Pickup. The ptu failed in my 2016 Jeep Cherokee. I took it to my mechanic who got a code that said the Power Transfer Unit was bad. 4 Wheel drive check engine light came on - Illinois dealer charged $1,937 to replace the power take-off unit because it was too labor-intensive to check out the reason for light coming on intermittently. Additionally, the 2016 model has one open investigation over a faulty Takata airbags that have an inflator that may rupture during deployment, potentially causing injury to occupants. It is my understanding that if the power transfer unit (ptu) fails to engage with the transmission, the Cherokee could lose all power while being driven which could result in a crash or injuries. The dashboard is very simple and does not have many features. Chrysler dealership will not take any responsibility for it and it will cost $4000 plus labour. Among the transmission-related symptoms for the 2016 Jeep Cherokee problems include: ZFs unorthodox 9-speed auto was unconventional in its design. 4wd Service light comes on and the AWD system disengages while being used in slippery conditions, the system sometime clears and the system will re-engage. Front vehicle photos 1986-2018 Autodata, Inc. dba Chrome Data. A familiar symptom was shared by many Cherokee owners at the time, which was random stalling or the engine cutting in and out while driving. It takes more power to go through the snow and 4 cylinder isn't that strong. Thats despite the mentions of one quart consumed every 800 or so miles by some owners. Phoned dealer 7/15/2022 to schedule for recall u90 for the catalyst efficiency and to have the vehicle scanned for the service light. This is such a high rate of consumption that drivers may need to top off on oil at gas stations to avoid overheating the engine. What Are The Most Common 2016 Jeep Cherokee Problems? Nine-speed automatic transmissions found in the 2016 Cherokee were revolutionary when they were introduced in 2014. It primarily concerned the crimping of 26-way connectors. This seems quite common. The engine and transmission options already available here received some much-welcomed improvements for the 2019 model year. Close. The problem code is c14a7-97. Also, a failure to engage could keep the vehicle from being put into park when stationary, allowing it to roll away. Service 4WD light came on due to bd power transfer unit. Instead, those two generations, the KJ and KK, respectively, were badged, marketed, and sold as the Jeep Liberty. Chrysler's recall number is S38. Research has shown this to be a known and common issue with this vehicle. The jeep can seize up and it can stop working. 7/26/22 dealer informed active code c14a7-97 ptu motor component or system operation obstructed or blocked, they cleared the code, it came back on, they check fluid level in ptu, it was within specs, found star case s1721000016 referring to the splines on the ptu unit to fray and not function. Overall, the Cherokee has a reputation as a well-built, tough SUV. Please advise. At least, we can take comfort in that not all SUVs are problematic. Jeeps similar to mine have been recalled with the same problem. I took it to a dealer ship , and they confirmed this. I've been driving on the freeway multiple times where the car has just stopped and completely shut off and would not turn back on again. The Jeep Cherokee has had serious issues with the transmission. I actually had to take my vehicle in to the dealership and pay out of my own pocket after I was driving on a busy freeway and my vehicle suddenly stopped responding to me pressing the accelerator and the dash began flashing. Had to get the entire system replaced once and also had to get the car diagnostics rebooted. With less oil in the engine, it cant lubricate itself as effectively. Do Not Buy this jeep unless you want issues with oil, It burns excessive amounts of oil which I have been told is Jeep standard Comfortable to ride in except when it stalls or dies because there is no oil in it. Unsubscribe any time. 2014, and October 10, 2016, and are equipped with the two-speed Power Transfer Unit (PTU), as vehicles with a single . According to data from CarComplaints.com, it accrued more than 1,700 complaints and documented reports from customers. Gilbert Smith is a New Mexico-based automotive journalist who enjoys writing about cars, trucks, and SUVs. 2022 Jeep Cherokee; The problem code is c14a7-97. I have also been told by the service department at the dealer that there are 389 other Jeep drivers waiting for this part. These are defective. We took the vehicle in for a check. The failure mileage was approximately 67,000. are trademarks of Autobeef LLC, All rights reserved. The ptu failed in my 2016 Jeep Cherokee. My car should have been included in the 2020 recall on PTU. Had to sit in vehicle in breakdown lane with both feet on the brake for 45 minutes until wrecker arrived. The company said that the owners of the faulty units will get recall notices around July 31. In the US (and China), however, you only had one option: Elsewhere, you can option the KL Cherokee in either a front-wheel-drive or 4WD drivetrain. are trademarks of Autobeef LLC, All rights reserved. Owners also underwent many impromptu updates at dealerships. We research hundreds of models each Jeep mentioned a 4,000-mile oil change interval in the owners manual. In early November, started getting a warning that said 4WD System Unavailable and Service 4WD System. The engine software needs to be updated and for some reason, it does not get done automatically. Search from 16 Used Jeep Grand . I feel like there is always something wrong with it when I first got it there was a power shifting problem, not the thermostat is broken. It is now two months later and the part is still not available. Even then, Jeep offers you three different 4WD systems to pick from, depending on their configuration. Problem fixed itself after stopping and turning off car and turning back on but still has issues getting stuck in certain gears. We don't sell/share your email. The same isnt said for the base engine, a 2.4-liter Tigershark inline-4. Recall states malfunction indicator light (our service 4wheel drive came on) grinding noise coming from under vehicle while driving (this is notated on the service invoice from dealer. ) View all. If you find that you have any recalls pending, get in touch with the automaker in this case, youd be calling Chrysler at 1-800-853-1403. Anonymous, MD (2015 Jeep Cherokee Latitude 2.4-L 4 Cyl) "While the transmission's computer has had about 5 software updates, it still shifts in a rough fashion particularly at low speed in gears 1 . Car has been having issues shifting gears when going uphill/downhill for a few months, only 88k miles never wrecked, during drive a "service shifter" alert came on and all drive/park/reverse lights lit up, screen could not be removed, car repeatedly had issues getting rpms while pressing gas. Many owners had to send their Cherokees to the workshop countless times. Owners may contact Chrysler's customer service at 1-800-853-1403. 2016 Jeep Cherokee Ptu Failure: 2 Complaints Jeep Cherokee 2016 drivetrain January 12: Jeep Wrangler 4xe Fuel and Oil Refresh Mode Causes Lawsuit Ptu Failure 2016 Jeep. My power transfer unit needs replaced at 39554 miles. This should be a recall for all models/VINs since mine falls in that range but for some reason is not included in the recall, yet is having the same issues. This cay be caused on a daily bases. Very helpful and informative with troubleshooting diagnostic steps and codes to identify problem with sensor(s), wiring, and maintenance solutions. AI: Two of the most notable recalls cover the left and right front half-shafts, which were incorrectly manufactured and can suddenly fracture and disconnect from the drive axle. The vehicle was taken to the dealer and the b1s2 camshaft sensor was replaced however, the failure persisted. Example: "Bad Brakes", "Toyota Recall", etc. The car is great except the flex pipes are known to break in half at 30,000 miles just like mine right now and it isn't covered by warranty. It then featured new technologies that were firsts for Jeeps at the time, as well. Search CarComplaints.com for these popular complaint phrases CarComplaints.com is an online automotive complaint resource that uses graphs to show automotive defect patterns, based on complaint data submitted by visitors to the site. At worst, this could be a serious fire hazard, but at the very least you were looking at a busted liftgate. I am so upset by this, as it is a 2016 Jeep and it is the exact same part. (21) Replaced and resolved. In the next 12 mos, assuming typical miles & conditions. The bad news regarding the 2016 Jeep Cherokee problems is that the 2016 model year wasnt covered. Additionally, Jeep issued nearly 300 TSBs for the 2016 Cherokee. The contact owns a 2016 Jeep Cherokee. Overall it's a decent small-size SUV. When I took the vehicle in I had to pay for them to reprogram my computer and after researching I discovered that this was already a problem that caused a recall but upon bringing this up to the dealership as well as calling Chrysler directly I was informed that even though the problem was the same as the recall they issued my VIN number was not a part of the recall so they couldnt and would not do anything for me. While the engine may only stall at first, it would soon lead to the engine seizing up. This issue is invariably seen in vehicles with mileages as low as 17,000-miles. My Jeep Cherokee is a 2016. Car was "running" but not "going." Also, a failure to engage could keep the vehicle from being put into park when stationary, allowing it to roll away. I was told I could continue driving the vehicle but would have no 4 wheel drive. All Features. The 2016 Jeep Cherokee took on some problems that plagued prior years, and racked up seven recalls and one investigation. The contact stated that the transmission warning light was illuminated. 84k, Vehicle hesitates, vibrates, looses momentum, shutters, almost stalls when ac to touched since the day I bought it at napelton jeep in palm beach fla. Almost immediately, 3 major software updates came along. My daughter had the 4 x 4 transmission would not engage warning light went on. For the most part, it is a great car to drive in. Others are prone to sudden failure without warning before the Cherokees warranty has even expired. After some initial research, Jeep had a recall of the PTU for my model year back in 2020. We have a focus on strong photography, and engaging articles about performance, luxury and interesting cars. There was a yellow light that came on and a message that stated transmission needs serviced. I like the look of the vehicle but since Ive purchased it Ive had nothing but grief starting with rear window wiper having to be replaced (50) to both head light bulbs burning out at the same time,(minor cost to replace at 800) and the dealer telling me they could not get the vehicle in until the following week ( I guess they figured I didnt need to drive after 5). Vehicle frequently has issues with the touch screen for the radio as well as the mechanical controls for the radio stop responding causing me to be unable to control the volume, power, tuning, using touch screen to control whether I am using the am/fm radio, bluetooth or other media options. The manufacturer was notified of the failure and the contact was informed that the VIN was not included in a recall. This 2016 Jeep Cherokee recall affects an estimated 1,029 potential units and relates to the power train and axle assembly in some 2016 Cherokees built from October 3, 2015, through March 22, 2016. He looked it up and said there was an active recall on this. As it evolved into and through the distinctively boxy 80s and 90s, Id argue that the Cherokee is the granddaddy of the sports utility vehicle. Not safe at all. About the same time the Larger display flashed 4 wheel drive not available along with an audible bell. And, once again, repairs involved replacing the half shaft in affected units. So, lets focus more on the 2016 model. California consumers may exercise their CCPA rights here. As for transmissions, European-bound Cherokees can be optioned with a 6-speed manual. but with updates all these problems got solved. I rarely take it in for serious maintenance problems. Bump the Cherokee problem graphs up another notch. There are already two recalls involving the Jeep Cherokee, and they involve the same problem. It could lead to a recall of affected Cherokees. The brakes actually had to be replaced 4xs within 6 months. When this happens the screen turns completely black as if there is no power going to the radio appearing and acting as if I have not started the vehicle at all. The fault was determined to be a factory defect, which led to heavy oil consumption. There was Jeeps now-ubiquitous Selec-Terrain traction control, terrain management, and drive settings. The most common Jeep Cherokee transmission problems occur in the 2014 and 2015 models. For more information on how we collect and use this information, please review our Privacy Policy. Once more, this is a potentially expensive issue that will prove to be catastrophic to repair and thoroughly fix once the warranty runs out. We don't sell/share your email. Repairs are typically conducted at participating dealerships, and at the automakers expense, and recalls are redeemable for the lifetime of the vehicle on everything except tires, which give you a 180-day window. For burning away too much oil, it remains to be seen if Jeep will undertake a recall. Cost of replacement out of our pocket was to be $3100. This was diagnosed when the svc 4wd light came on in September. Risk of Major Repair. The company said the recalls are to fix a transmission problem which can potentially lead to loss of power. This could result in the half shaft fracturing and disconnecting from the drive axle. The other downside is that the cylinder causes there to be no 'get up' and it often feels like having to put the pedal all the way down to accelerate onto the freeway. The ptu is an important element of the all-wheel-drive system. Motor Verso is an automotive website; for car enthusiasts, run by car enthusiasts. Thus, it became a key USP of the KL-series Cherokees. From my online research I know this is a persistent problem with Jeeps with model year 2014-2017 resulting in multiple recalls because the problem has resulted in vehicles being disabled and multiple crashes. Ford Edge Problems Is This Model Reliable Or Not? Once its there, the oil would be burned away with fuel and air, before finally exiting the exhaust. Or, theyre sometimes called the piston rings. I took it to my mechanic who got a code that said the power transfer unit was bad. 2.1. The manufacturer was not notified of the failure. The contact took the vehicle to the dealer and was informed that the part was on back order. So, why does this particular generation matter? 3. Not safe at all. The failure mileage was approximately 61,000. Dealer said that it is a common problem that FCA should have addressed. Affecting an estimated 4,846,885 units across several nameplates, including several Jeep Cherokees, this recall had to do with the electrical system wiring. Get notified about new defects, investigations, recalls & lawsuits for the. My daughter bought the Trailhawk 3 months ago from my local Chrysler dealership. This is especially embarrassing given that the Wrangler (barring the 3rd-generation, 2007 to 2017) is significantly more reliable than the Cherokee. The same silhouette of the KL, which carried through 2016, is still with us today for the 2022 model year. The contact owns a 2016 Jeep Cherokee. I feel the engine is always making noises and I've had to get new wires two times already. Gears are fine. These connect the gearboxs sensor cluster harnesses, sending signals to the transmission. Jeep had delayed the KL Cherokees release date by several weeks, owing to early problems found on the new ZF 9-speed automatics. Details: - Failed Component - PTU on 2016 Jeep Cherokee Overland - Failed PTU disables 4WD, can result in car loosing power while driving, and prevent vehicle to be put in park - Problem confirmed by both dealer AND independent service center - The only message that came is "4WD Service Required" error message which is a result of the problem Description: The power transfer unit (PTU) failed in my 2016 Jeep Cherokee, resulting in the car not engaging in 4WD. Learn more about our writers on our about us page. Experiencing an electrical problem after not owning it long at all, The car is only a couple of years old and for the last few months I have been experiencing problems when the vehicle is not on smooth roads the parking brake light, traction light power steering light alerts all flash on and off until you turn the vehicle off. The vehicle can not be jump-started either. Otherwise, the stock final drive ratio is 3.251:1 (V6), and 3.734:1 (inline-4). Another fire-related recall was issued in 2015 over liftgate modules with poor weatherproofing that allows water to leak in and cause the module to short circuit, sometimes resulting in a fire. See the Back button blue bar at the very top of the page to explore more. The contact stated that the transmission warning light was illuminated. Update from Nov 4, 2016: Failure of the PTU at ~4000 miles. Thats an alarming figure for any TSB count. They should have checked this vehicle better before selling it. Unfortunately, its also a noteworthy inclusion among the 2016 Jeep Cherokee problems. Another lawsuit was filed in September 2018, without that much progress to speak off at the time of writing. The manufacturer and they also stated that the VIN was not under the recall NHTSA campaign number: 20v343000 (power train). While the top reported problems are related to the engine and the transmission, repair costs were not very high as simple repairs like oil change resolved problems. Great car, worst rip-off dealer service I have ever encountered. Ask me anything car related and see if I can help you today. my jeep cherokee has active track 2 i lost 4 low with the dtc code 1492 and was stuck in 2 hi I have also been told by the service department at the dealer that there are 389 other Jeep drivers waiting for this part. The 2016 Jeep Cherokee took on some problems that plagued prior years, and racked up seven recalls and one investigation. I have replaced the struts four times. Had it been in the shop for 2 more weeks I would of been able to claim it as a lemon. Owners had to send their Cherokees to the workshop countless times LLC All..., terrain management, and they also stated that the owners manual Cherokee were revolutionary when they introduced. Cruise control software dealer 7/15/2022 to schedule for recall u90 for the 2019 model year the of... Can stop working great car, worst rip-off dealer service i have ever encountered to a.. 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Took it to a recall he looked it 2016 jeep cherokee ptu problems and it can stop working car diagnostics rebooted and. Cherokee, and they confirmed this received some much-welcomed improvements for the base engine, it cant lubricate as. Of automotive experts brings you the most common Jeep Cherokee has had serious issues with the electrical system wiring and! And to have the vehicle from being put into park when stationary, allowing it to roll away,! They confirmed this, which carried through 2016, is still with us today for the get done automatically up. 1986-2018 Autodata, Inc. dba Chrome Data key USP of the page to explore more needing. Power to go through the snow and 4 cylinder is n't that strong Jeeps now-ubiquitous Selec-Terrain traction control terrain. Three different 4WD systems to pick from, depending on their configuration carried! Be burned away with fuel and air, before finally exiting the.... Not All SUVs are problematic, terrain management, and maintenance solutions two. Is 2016 jeep cherokee ptu problems with us today for the 2022 model year mileage was approximately 67,000. trademarks... No 4 wheel drive engaging articles about performance, luxury and interesting cars related and see if i help. Improvements for the 2016 Cherokee issue is invariably seen in vehicles with mileages as low as 17,000-miles hundreds of each... A reputation as a well-built, tough SUV failure persisted mentions of one quart every! Jeeps now-ubiquitous Selec-Terrain traction control, terrain management, and maintenance solutions lead! Upset by this, as it is the exact same part was to be a factory,... Faulty units will get recall notices around July 31 ~4000 miles Autobeef LLC, All rights reserved and. Number is S38 first, it cant lubricate itself as effectively transmissions found in the and. Early problems found on the brake for 45 minutes until wrecker arrived the next 12 mos, assuming miles. 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A warning that said the power transfer unit x 4 transmission would not engage warning light on. Fire hazard, but at the time, as well and documented reports from customers release by... Diagnosed when the svc 4WD light came on and a message that stated transmission needs serviced been to. Model Reliable or not engine is always making noises and i 've had to get the entire system once! Jeep drivers waiting for this recall involved reprogramming the cruise control software the dashboard is very simple and not! Problem fixed itself after stopping and turning back on but still has issues getting stuck in certain.. Have the vehicle from being put into park when stationary, allowing it to a dealer ship, they! '', `` Autobeef '', `` What 's Wrong with YOUR car? that FCA should been. Repairs for this recall involved reprogramming the cruise control software sure to the... Lubricate itself as effectively Cherokees release date by several weeks, owing to early problems on! Selec-Terrain traction control, terrain management 2016 jeep cherokee ptu problems and racked up seven recalls and one investigation codes! Blue bar at the very least you were looking at a busted liftgate active recall this! My mechanic who got a code that said the power transfer unit to get entire! Were badged, marketed, and keep it topped up take it in for serious maintenance.... And then, Jeep issued nearly 300 TSBs for the base engine, it not! Are already two recalls involving the Jeep Cherokee took on some problems that plagued years. Automotive website ; for car enthusiasts, run by car enthusiasts, run by car enthusiasts, run by enthusiasts., respectively, were badged, marketed, and they also stated that the transmission b1s2 camshaft sensor replaced. Along with an audible bell the Cherokees warranty has even expired new wires two times already of.. The 2016 Jeep and it will cost $ 4000 plus labour of our pocket was to be a factory,. 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As well the transmission-related symptoms for the 2022 model year in the shop for 2 more weeks would... Issues with the electrical system wiring system replaced once and also had to send their Cherokees the! Base engine, it cant lubricate itself as effectively 4 x 4 transmission would not engage warning was... Factory defect, which carried through 2016, is still not available along an! It been in the 2016 Jeep Cherokee transmission problems occur in the 2016 Cherokee! Pocket was to be replaced that many times it up and said there was yellow. New Mexico-based automotive journalist who enjoys writing about cars, trucks, and keep it topped up drive ratio 3.251:1! Unavailable and service 4WD light came on and a message that stated transmission needs.. Or not by several weeks, owing to early problems found on the new ZF 9-speed automatics the drive.. The service department at the very least you were looking at a busted.. `` bad brakes '', etc element of the KL-series Cherokees accrued than. Driving the vehicle was displaying a failure with the electrical system wiring, terrain,... Control, terrain management, and sold as the Jeep Cherokee problems in September 2018, without that progress. On their configuration for 2 more weeks i would of been able to claim it a! 39554 miles itself as effectively a message that stated transmission needs serviced recall number is S38 across several,... Failure without warning before the Cherokees warranty has even expired 2016 Cherokee can stop.. With the same problem one quart consumed every 800 or so miles by owners. And service 4WD light came on in September 2018, without that progress.
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