You will enjoy your stay. Were so proud of him for giving it a try! My wifes friends husband couldnt keep up with the kids and he had to stay-in the last day. Cool yourself in one of nine refreshing pools or sip unlimited premium drinks at our many bars. The Grand Moon Palace Cancun has 16 restaurants, a spa, a fitness center, a variety of bars and nine pools spread throughout the property. We always could find a chair and restaurant seating also wasnt an issue. We are traveling with our 4 boys ages 14, 17, 17 & 20. Each restaurant has a kids menu that includes the standard options like chicken nuggets, pizza, hamburgers and french fries. Our youngest boy, Connor, absolutely LOVED this place. Love your idea of ordering coffee, pastries and fruit each morning so we will be doing that as well which will keep the kids satisfied until we get to the buffet. Service was always excellent. Sunrise is the most active and family-friendly area of the resort, with family suites and family activities scheduled poolside and on the beach daily. I have a swim up is it connected to a larger pool at all? Wondering if there is a kids club that is unparented where you can leave your kids for a while. The meat literally fell of my fork. It was nice that we didnt have to make any tough decisions. If you have questions about this beach resort, leave us a comment below and well do our best to answer. We would love to return. If you like this Moon Palace Resort review, please consider booking using this affiliate link. 2. Tuna poke served in a coconut bowl. The restaurants offer a variety of wines from around the world. We were at the grand in dec 2020 for a week. Maybe 10 minutes at most. This post was originally published in 2018 and updated in December 2022. We really loved the pools at the grand there are so many to chose and each had a different vibe. Fresh ice cream on a hot day at the pool. . Thanks for writing such a detailed and fantastic review, were even more excited about our visit in July now . Please see our partners for more details. Did you find the credit useful? The Playroom is where you will find the jungle gym (pictured above), bumper cars and mini-golf. Do you know what is included with that? Travelled during spring break (near full capacity), two adults, two kids. It is safe you can walk around 24 hours a day it is well lit. Staff was always friendly and we were glad to tip them for their hard work. Tripadvisor - Moon Palace The Grand - Cancn()Moon Palace The Grand - Cancn 12,160 10,50655 My main concern was that we might feel overwhelmed with how huge this place is but your review has put my mind to ease. We didnt have any resort credits, but I do understand that they are very easy to use. Similar food to the Steakhouse, but no reservation required. Im trying to gather information on this resort also; aside from their website, I am planning a trip for next Spring, 2019. They love these seats. The best part is that you dont need to keep track of your towels. All I could get were studios. 5 studios. The tacos are great and the waiter, Bernedito (Im sure I am not spelling it correctly, sorry) is FANTASTIC. We also really liked Cusco. with our boys! It seems like you may have gone off peak time. We spent time at all of the pools and lobbies. Thanks for your comment, Cathy. We appreciated him so much that he would share that with us! This response is the subjective opinion of the management representative and not of TripAdvisor LLC. An added bonus is that you get access to The Grands sister resorts Sunrise and Nizuc. Did you swim with the dolphins on site? Anyhow I had a great time and Ive booked to go back again in November -December. Staff were super friendly and helpful. Could you please share if you booked your dolphin experience in advance or when you were onsite? We also tipped at the pool. Check the lobby for signs with location and times for these dinner shows as they vary nightly and are included. There is a map online of which trolley can take you where. Hello and thank you for the incredible review, comments, and photos! The resort also offers a dark beer option (I believe it was Dos Equis Amber), which we prefer over the watery lagers that most all-inclusive resorts serve. We just uploaded a video from our trip to the Grand https://www.youtube.com/watch?v=DmAzP9VAIVk. SNORKEL XTREME. The shower in our room even had kids shampoo. Its ideally situated in front of an infinity pool surrounded by trees and native mangrove. Resort credits are optional to use and you dont have to go on the sales tour to access them). Its tough for a little one to not be able to enjoy ice cream and cake, so this was a nice alternative for him. It looks like a very relaxing place to spend the day(s). It makes your evening romantic, harmonious and with a very positive vibe. We can say with complete confidence that traveling families will enjoy their time at this Palace Resorts property. Foodies can't get enough of this hotel's 11 restaurants, which serve everything from Asian fusion flavours to traditional Mexican dishes. Trio of grilled meat on a stick ground lamb kebabs, beef kebabs and marinated chicken. My husband and I went there for our honeymoon (I think we stayed at Nizuc). We talked to a number of people who used credits at the spa. Assortment of fresh artisan cheese, fruit and nuts. I am very happy I stumbled upon your review; it was wonderful reading & gave me good information. When using credits, your actual out of pocket cost is 16%, they call it tax. To be honest, we didnt notice. Unwind in our luxurious accommodations. There are a number of pools with swim-ups and we really liked the pool that was by the beach we didnt use the pool by the lobby. Moon Palace The Grand - Cancun, Cancun: See 12,162 traveller reviews, 10,506 photos, and cheap rates for Moon Palace The Grand - Cancun, ranked #41 of 272 hotels in Cancun and rated 5 of 5 at Tripadvisor. Youre allowed to eat at the other resorts, play at the kids clubs, and use all the facilities but only if youre staying at The Grand. We didnt eat at JC Steakhouse either. This paradise for our youngest guests features the latest in gaming and immersive play. Whats in your closet? Fantastico!! So, whether you prefer a unique cocktail or a classic drink, you can enjoy top-shelf sips from the resort's expert mixologists. She will explain how the resort credits work (you get so much depending on your stay, for example $2000US for a 9-11 day stay. At what time did you usually eat dinner for the non reservation restaurants and how long did you have to wait for? They can also explore the sister resorts too. Thank you for such a wonderful review! They will be wearing badges and will act official, but make no mistake they are wanting to get you signed up for a timeshare presentation (they are sales people). The bathroom is quite big and it has a large shower with a bench. There are no annoying towel cards required. Thanks for your review. Then they ask if anyone has a food allergy. Which brand is it and is it replenished daily in the room? Just behind the kids water playground, underneath the giant water slides, is a bike riding course. Bring your bathing suit. When the Diamond Elites eat? The fresh pasta we ate atTavola was fantastic. . Luxurious rooms boast Free WiFi, a daily refreshed mini-bar . This resort is so luxurious that we recommend this family friendly resort to destination wedding couples and honeymoon couples. Thank you for sharing your experience and we hope to see you again next year.Sincerely,Cesar FallardiOperations DirectorThe Grand at Moon Palace Cancun. Some of the hotel rooms have a pool directly in front of the patio. I think they just asked us, so I dont think youll have a problem with your younger daughter. Thank you Mitchel. Awesome review of the Moon Palace. The sushi at the Grand Buffet is legit. You can find prices through various booking sites. We actually have another 10+ photos of desserts that had to be cut from this post. Allergies are a big concern for us. We are considering here for our family We didnt book ahead of time and we didnt have any problems getting in. It is so great and helpful article. We value your loyalty very much and we agree with you that there are many more years left to enjoy, where in advance we share that we are committed to continue creating unique and memorable experiences. If so how was your experience with this. I keep hearing that the water park water slides are unlikely to be open all of 2018 that they have to be redesigned for safety issues. Do you know if there are any ocean view rooms at the Grand? Awesome review!! We are going back feb 2021. Are tween kids safe to walk from the pool to the gaming area on their own? Its open from 10:00 am to 10:00 pm. The lounge offers arcade and console video games, carnival games, Internet access, TVs, and a menu of tasty treats, including like ice cream and cupcakes. The beach is beautiful and the loungers are so comfy. This way all of the staff know not to feed your child something that can hurt them. You pay the same price, but we get a small commission for every booking. Bike rentals (no extra charge) are also available to ride between resorts. On the second floor of the Playroom is a Kids Club where younger kids can be left so the parents can have some free time. It will be easier to get in an out with a foldable stroller. Ha ha. I know most Mexican resorts do this on the first morning of your stay, but it would be way more effective closer to the end of the stay where people actually had a chance to experience the wonderful resort. Every pool is full service and theres usually a bar nearby. HOWEVER, after reading your review, I am personally re-energized & cannot wait! Comfy two person lounger on our private balcony. What a great review, we are visiting in October for 2 weeks and you answered all of our questions. So much valuable information and photos! Wondering how busy it is 2 years later during peak Spring Break! The Grand has lots of elevators, so you should have any issues. It is undoubtedly a pleasure to receive your comments because at The Grand we always seek to have the best team, which is committed to our guests and will always aim exceed their expectations. She will explain how the resort credits work (you get so much depending on your stay, for example $2000US for a 9-11 day stay. We watched to the magic show and the magician was really good. When we challenged her on it she retreated. Views of the courtyard inside our building. Hummus, kalamata olives and warm pita bread. Would definitely return to the Grand again in the future, but will never buy a membership. All the official transportation reps from your hotel or car services will be waiting outside with a sign of your name, hotel, or tour company. We are traveling here early June and noticed that you are not in the Diamond Club? The best part you can order whatever you want! Liked: Cleanliness, staff & service, amenities, property conditions & facilities. Together with our quality standards, we will always exceed your expectations. There are towels available at huts around all the pools and you dont need a card, you can just grab them when you need them as many as you want. Gabino plays from his soul. We felt like the other resorts had a lot to offer before the Grand was completed, but it seems like the Grand has a lot to offer now too! Is there an extra charge? I also wanted to ask if they are too hung up on the age requirements for the kids club. Thank you! We started our meal with a lovely Mediterranean salad and artisan bread. Very busy in early morning otherwise fairly quiet. It was to ensure that if something went wrong, I was responsible. Cusco offers a variety of ceviche dishes. We are traveling with my daughter and her family, they have a toddler.the kids pool at sunrise is very cute, do they have similar at the grande. Wed like some quiet time if we can . We have always loved staying at Sunrise and the ocean views from our room. You can order freshly grilled burgers steak, fish, beef and chicken so you dont have to settle for burgers that have been sitting under a heat lamp for hours. You can see the top of the water slides in the distance. Review tags are currently only available for English language reviews. thanks. Even when you found certain aspects that can be improved and a bit of a challenge in certain areas as the presentation information with our guest services, the overwhelming feeling due to the size of our resort and situations in the first few days, this did not affect the quality of your experience. AMAZING RESORT. I know you boys are young but did you notice an area that seemed to have more older teens? Is it difficult to travel between the resorts and around the Grand itself because of the size? While the hotel itself was great and the Kids Zone and Wired were amazing - 17 in our group on 20 are now ill with some sort of stomach bacteria. Connor had fun floating down the lazy river with his Mama. That is an extra $2317 per studio. Studios CAN sleep 4 people but not comfortable when 2 are adults & 2 are teenagers. We are staying at The Grand at Moon Palace and were walking back to our room when we heard the most beautiful piano music in the main bar. We had a blast. We didnt eat at JC Steakhouse, so we cant comment. The table is even lower to the ground so kids can serve themselves. Tips for first time visitors to the Grand Moon Palace Review of Moon Palace The Grand - Cancun Reviewed March 31, 2018 via mobile Loved our stay at the Grand, but found it overwhelming due to its size and intricacies the first few days. The seaweed on the beach is an issue for some, but it didnt bother us because we prefer the pools anyways. The diversity and authenticity of the menu was exceptional. We did visit a few of the other pools and checked out the kids clubs, and truthfully thought The Grand was outstanding. Evening romantic, harmonious and with a very positive vibe use and dont... Of fresh artisan cheese, fruit and nuts gone off peak time I. A detailed and fantastic review, we are traveling here early June noticed! Kebabs, beef kebabs and marinated chicken this Palace resorts property in advance or when you onsite! A hot day at the Grand https: //www.youtube.com/watch? v=DmAzP9VAIVk correctly, sorry ) is fantastic shows as vary! Comments, and photos of people who used credits at the spa it a! The lobby for signs with location and times for these dinner shows they! Surrounded by trees and native mangrove cars and mini-golf, two kids place to spend the day ( s.... Diamond club in one of nine refreshing pools or sip unlimited premium drinks our... Is well lit thank you for sharing your experience and we hope to see you again next,., but we get a small commission for every booking too hung up on the age for! Has lots of elevators, so I dont think youll have a pool directly in front of the know... View rooms at the Grand there are any ocean view rooms at the Grand has lots of elevators so! 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Are any ocean view rooms at the Grand was outstanding access to the sister. Him so much that he would share that with us, leave us a comment below well! Gone off peak time always could find a chair and restaurant seating also wasnt an for... Luxurious that we recommend this family friendly resort to destination wedding couples honeymoon... It is well lit published in 2018 and updated in December 2022 of TripAdvisor LLC river with Mama... You please share if you like this Moon Palace Cancun spelling it correctly, sorry ) fantastic... Tripadvisor LLC of an infinity pool surrounded by trees and native tips for the grand at moon palace beach,. Location and times for these dinner shows as they vary nightly and included... A variety of wines from around the world amp ; service, amenities, property conditions & amp ;.. Signs with location and times for these dinner shows as they vary nightly and are included decisions...
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