PG - Parental Guidance Suggested -- Some material may not be suitable for children. Your Subscription Pass is digital only and located in the App. No, currently this functionality is not supported for your Subscription Pass. For extenuating circumstances, please consult theatre management. Experience the ultimate in movie sight and sound, All rights reserved Regal Theatres Covid-19 related issues will not be deemed such special circumstances justifying early cancellation of your Subscription. An R may be assigned due to, among other things, a film's use of language, theme, violence, sex or its portrayal of drug use. Main: 863-400-5298 Parts: 863-400-5298 Sales: 863-400-5298 Service: 863-400-5298 Get Directions 2615 Lakeland Hills Blvd, Lakeland, FL, 33805 Theatre Employees may be stationed at the entrance to theatre(s) playing MPAA rated R films to check tickets and photo identification for all who enter to prevent minors from improperly entering. Edit. You may use a valid Regal gift card to pay Fees. They are part of a specially designed committee called the film rating board of the Classification and Rating Administration. Children 6 and under are not allowed to attend Rated R features. Customer Service (Hours:Mon-Fri 7:00 AM to 8:00 PM and Sat 8:00 AM to 4:00 PM CST) Insured's Phone: 1-800-280-1466 Agents/Brokers Phone: 1-877-222-4586 American Family Agents Phone: 1-855-454-3953 Email Address: Policy Services:Customer Service Underwriting:Underwriting Accounting:Accounting Contracts/Licensing:Contacts/Licensing Mailing Address: Login to your Regal Crown Club or Regal Unlimited account. What happens if someone doesnt accept my friend request? When I get to the theater what should I do? Please see the Subscription Rules for more information about cancellation. . Regal's owner Cineworld is highly leveraged, having reported a loss of $1.6 billion since April 1, and has claimed " no certainty " about its future. You can receive refunds for tickets up to 60 minutes before the showtime. A credit claim code is valid for seven days after the date of the applicable purchase. Discover which options are the fastest to get your customer service issues resolved.. Plus, get advance tickets as soon as they go on sale, enjoy 10% off all food and non-alcoholic beverages in theatre. YOU WILL BE CHARGED THE FOLLOWING AMOUNTS FOR YOUR MONTHLY PLAN (DEPENDING ON WHICH MONTHLY PLAN YOU SELECT): $18.99 PER MONTHLY SUBSCRIPTION PERIOD (FOR A TOTAL MINIMUM COMMITMENT FOR THE INITIAL THREE-MONTH TERM OF $56.97 OR FOR THE INITIAL ONE-YEAR TERM OF $227.88) FOR THE UNLIMITED PLAN, $21.99 PER MONTHLY SUBSCRIPTION PERIOD (FOR A TOTAL MINIMUM COMMITMENT FOR THE INITIAL THREE-MONTH TERM OF $65.97 OR FOR THE INITIAL ONE-YEAR TERM OF $263.88) FOR THE UNLIMITED PLUS PLAN, AND $23.99 PER MONTHLY SUBSCRIPTION PERIOD (FOR A TOTAL MINIMUM COMMITMENT FOR THE INITIAL THREE-MONTH TERM OF $71.97 OR FOR THE INITIAL ONE-YEAR TERM OF $287.88) FOR THE UNLIMITED ALL ACCESS PLAN, IN EACH CASE PLUS APPLICABLE TAXES. NC-17 -- No One 17 and Under Admitted. . Promotions Regal Crown Club More Rewards Your Way! The Photograph will be used by Regal for identification and fraud prevention purposes when you obtain and/or present admission tickets at the theatre, or use your Subscription Pass to enjoy other Subscription Program discounts and benefits. Can I transfer my Subscription to someone else? Please see Regals standard booking rules for more information (see Refund Policy). The Subscriptions are open to individuals 16 years of age and older who reside in the United States, Guam, Saipan or American Samoa, and are not specifically excluded from participation by the Subscription Rules. What if I want to use my Subscription to see movies other than in 2D or special movie events? Regal Crown Club) or specific theatre experiences should be submitted to Regal Customer Relations on REGMovies.com. Billing plans may not be changed during the initial term of a Subscription. This will trigger an invite sent through your Unlimited account, asking the other party if they want to be added to your FRIENDS & FAMILY list. You may change your Payment Method via the App (see Section G.7(a)), provided that Regal may require at least one week to process such change and may charge a reasonable administration Fee to your Payment Method for such processing. Yes! Manage your Subscription via the App or by contacting Customer Assistance (see Section G.7(a)). The page that is presented will provide you with pricing information, as well as student and military discount availability. It depends on what Subscription plan you have and when and how your Subscription was cancelled. You will not earn a Visit for any reservation or admission ticket obtained with your Subscription Pass. If the associated Fees remain unpaid more than 28 calendar days after such notification, Regal may in its sole discretion, with notice to you, cancel your Subscription. If a Reservation is cancelled in accordance with Regals standard booking rules available at www.regmovies.com/static/en/us/admittance-procedures (see Refund Policy), surcharges paid for such Reservation will be refunded (subject to Section E.1(e)). However, you may also obtain admission tickets at the box office or in-theatre kiosks for same-day showtimes. The system is not intended to approve, disapprove or censor any film; it merely assigns a rating for guidance--leaving the decision-making responsibilities to the parents. IF YOU ARE A CALIFORNIA RESIDENT, PLEASE NOTE THAT CALIFORNIA BUYERS REMORSE LAWS AND RELATED COOLING OFF PERIODS DO NOT APPLY TO YOUR SUBSCRIPTION PURCHASE. The movie rating system is a voluntary system sponsored by the Motion Picture Association of America and the National Association of Theatre Owners to provide parents with advance information on films, enabling the parent to make judgments on movies they want or don't want their children to see. Note: Admission policies may vary by location due to state or local ordinances. Review Movie Club Credit Activity. Contact your local theatre if you have questions regarding any state or local requirements. The Subscription Pass may not be used as proof of age. Yes. My son and I went to the 7 pm showing of Violent Night on Sunday, December 4, 2022 at the Warrington Crossing Regal Theater. Please review our Unlimited Subscription Program Rules (Subscription Rules) for more information. Regal is not responsible for any loss you may incur as a result of any unauthorized use of your Subscription Pass, log-in credentials or other Subscription information. However, please note that multiple or repeated failures to use reservations without cancelling them in accordance with Regals standard booking rules may be considered misuse of your Subscription and can result in cancellation of your Subscription without a refund. You can use your Subscription to reserve via the App admission tickets for regularly scheduled showtimes on any day or obtain at the box office or in-theatre kiosks admission tickets for same-day, regularly scheduled showtimes, in each case (i) at participating theatres included in your Subscription plan or (ii) at participating theatres not included in your Subscription plan by paying the applicable surcharge. REG reserves the right to refuse entrance to anyone that cannot present valid photo identification along with a ticket for the proper show time of the R rated film. You may not cancel your Crown Club Account while you have a Subscription associated with such Crown Club Account. Does my theatre offer a student discount? investor@regalrexnord.com If you change mobile devices, access to your Subscription will be disabled on your old mobile device and must be activated on your new mobile device. Select a movie and showtime, and then proceed to purchase the ticket. 134 Regal Cinemas reviews first appeared on Complaints Board on Apr 2, 2009. REGAL MODESTO - 72 Photos & 168 Reviews - 3969 McHenry Ave, Modesto, CA - Yelp Regal Modesto 168 reviews Claimed Cinema Edit Open 11:00 AM - 11:30 PM Hours updated over 3 months ago See hours See all 72 photos Write a review Edit business info Bowlero Manteca 182 13.1 miles "I visited for the first time today for my nephews birthday party. Have customer service experience? Patrons 17 to 20 years of age may only purchase more than one ticket if they are able to provide photo I.D. Only your Subscription Pass will appear in the App. In consideration of all our guests, Regal Entertainment group asks that you please refrain from using cell phones, pagers, or any other personal communication device while in the auditorium. Whats going on? 5 reviews of Regal Nails "I took my sister here for her birthday and initially there was just one person working. Using Your Subscription Where can I use my Subscription? Details regarding Other Benefits may be made available to you via the App or in Regals communications to you. Please see one of our theatre managers if you have any questions regarding 3-D films. A military discount is available at the box office and ID must be presented at the time of ticket purchase. Please be advised that your subscription has been canceled with immediate effect, therefore there will be no future charges applied. You can simultaneously purchase admission tickets for other non-Subscription Program members for the same showtime at Regals standard prices. No. For information about changing billing plans after that time, please contact Customer Relations. You may use your Subscription Pass just as you would your old Crown Club digital card to earn Crown Club credits and redeem them for Crown Club rewards. Children under 3 are free except in reserved seating and recliner locations. To locate pricing information on our website, please enter your zip code under the Regal logo in the top section of the homepage. All Regal Entertainment Group theatres are smoke-free environments. We got no assistance from the manager and missed part of the movie trying to find her. Managers may empower Ushers to check for photo identification if a guest appears to be underage and is holding a ticket for an R rated feature. I bought my ticket on the website, can I transfer it to the Regal mobile app? Regal may also resubmit any and all such charges (subject to applicable payment network rules) and/or refer or assign your account to a third party for collection (in which case the collection agency may pursue claims limited to the collection of past due amounts and any interest or costs of collection permitted by law). Therefore, REG does not allow admission to our locations for guests of any age wearing a mask, face paint or face-obscuring hood; or possessing weapons, props or fake weapons. Yes. Alternatively, if youre attempting to book a reservation for that day, you can obtain an admission ticket at the box office or an in-theatre kiosk. Where can I find information about closed captioning? Can I refund my ticket after I make my purchase? Warren East 20 - You must be 21 or older to enter the Warren 21 wing. This time I chose to leave a message, to which I never received a reply. Participation in the Subscription Program is considered acceptance of these Subscription Rules and the Additional T&Cs and all subsequent modifications, updates and notices related to any of the foregoing. Are there any important differences between the monthly Subscription plans and the pre-paid Subscription plans? Force Majeure. Customers are the ones who make it possible for Fandango to exist. How many friends and family can be added as part of the FRIENDS & FAMILY with Regal Unlimited? Please note that when this occurs, the tickets will be on your device, along with any credits earned during the transactions, and you will be charged all taxes, online convenience fees and surcharges applicable to each reservation you made. This week, I want to see Hitchcock, and again a quality movie like this is not playing at either theatre in my county(Citrus). It is important to remember that the admittance procedures still apply to those individuals that make purchases or redeem on-line ticket purchases from a ticketing kiosk. Replacing your mobile device multiple times may result in interruption or cancellation of your Subscription. You can manage your Subscription information via the App or by contacting Customer Relations. However, you must have an active Crown Club account in order to use your Subscription (e.g., obtain admission tickets) after enrollment. Cancellation of your Monthly Subscription Plan by you under Section F.1(a): (i) during the three-month or one-year (as applicable) initial term of your Subscription up until two weeks prior to the end of such term (the Monthly Plan Termination Deadline) will not take effect until the end of such term; and (ii) after the Monthly Plan Termination Deadline will be effective at the end of the monthly Subscription period following the monthly Subscription period during which your cancellation request is received. Any purchase made with a gift card must go to the box office for refunds. What do I need to provide to be admitted to a theatre for one of my showtimes? In addition to Subscription Fees, Regal may also charge you for, and you are responsible for, (a) applicable taxes and Regals online convenience fees (Convenience Fees) for Reservations (collectively, Charges), and (b) Restricted Theatre Surcharges, Premium Format Surcharges and Premium Seating Surcharges (collectively with Subscription Fees and Charges, Fees). Are there any other restrictions on reservations obtained via the App using my Subscription Pass? You can watch as many movies as you wish, as many times as you wish, but you may not use your Subscription Pass to make Personal Reservations for more than one showtime of the same movie in the same format (e.g., 2D, 3D, RPX, IMAX, ScreenX, 4DX and VIP). There is no fee to enroll or participate in a Crown Club Account. For additional information about the voluntary movie rating system and ratings for new releases, visit the Motion Picture Association of America's home page at http://www.mpaa.org. For extenuating circumstances, please consult theatre management. What time does the theatre location open? Reservations and admission tickets are subject to availability. If they accept, you will then, when making your own reservation, be able to reserve one admission ticket for them (subject to the terms and conditions of their Subscription plan) for the same showtime. Are all the tickets on the device of the Regal Unlimited subscriber who books the tickets? ALL SUBSCRIPTIONS HAVE AN INITIAL, NON-CANCELABLE TERM OF EITHER THREE MONTHS OR ONE YEAR (DEPENDING ON WHICH PLAN YOU CHOOSE). Why was I charged for my Subscription after I requested cancellation? As a group they view each film and, after a group discussion, vote on its rating, making an educated estimate as to which rating most American parents will consider the most appropriate. Monthly Subscription Plans will continue until cancelled in accordance with these Subscription Rules. Please see the Subscription Rules for more information about cancellation. THE MONTHLY AND PRE-PAID PLANS AVAILABLE UNDER THIS PROGRAM (1) ARE CONTINUOUS SERVICES THAT WILL CONTINUE FOR SUCCESSIVE SUBSCRIPTION PERIODS UNTIL CANCELLED BY YOU OR REGAL IN ACCORDANCE WITH THESE RULES, AND (2) CANNOT BE CANCELLED BY YOU DURING THE APPLICABLE INITIAL TERM OF THE PLAN (EITHER ONE YEAR OR THREE MONTHS, DEPENDING ON THE PLAN YOU SELECT) EXCEPT AS PROVIDED IN SECTIONS F.1(B) OR G.1(B) BELOW. Gift cards carry NO expiration date or dormancy fees. How can I make reservations for friends and family? You just have to pay a surcharge for premium format showtimes (e.g., ScreenX, 4DX, IMAX, RPX, 3D, and VIP) and eligible movie event showtimes (e.g., marathons, double features and fan events). Pay the Subscription Fee up front for either a three-month Subscription or a one-year Subscription (each, a Pre-Paid Subscription Plan). Please visit the. The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). This signifies that the film rated may contain some material parents might not like to expose to their young children - material that will clearly need to be examined or inquired about before children are allowed to attend the film. Signifies that the rating board has concluded that the film rated may contain some adult material. Regal Entertainment Group theatres are handicap accessible. Will cancellation of my Subscription result in automatic cancellation of my Crown Club account? Regal Cinemas - San Ramon. RPX Experience the ultimate in movie sight and sound ScreenX Beyond The Frame Latest Trailers You may have only three pending reservations made with your Subscription Pass for Subscription Program admission tickets for yourself at any one time (reservations for free screenings available to you as a Crown Club member and other reservations you make without using your Subscription Pass (including Friends and Family reservations)do not count towards this limit). For questions about gift cards check out or Gift Card FAQ. View number of available credits for your Movie Club account. The estimated total pay for a Customer Service Representative at Regal is $16 per hour. You may use your Subscription Pass to earn Crown Club credits and redeem them for Crown Club rewards. Look for the digital Unlimited card in your Crown Club account on the App. REG will not sell tickets to any person under the age of 17 (18 where applicable). To me, it seemed like there actually is no Customer Relations Dept., and that Fandango simply offers a "dummy" number. For extenuating circumstances, please consult theatre management. Your dispute can be submitted by a letter or by a provider dispute form. Please contact Customer Assistance at https://www.regmovies.com/rcc/contact-us to request the change. Do I need an active Crown Club account in order to enroll? For information about changing billing plans after that time, please contact Customer Relations. If this keeps up I will no longer pay to go to the movies and will wait for it to come out on DVD where I can fast forward through every boring preview, just wanted you to know it is not appreciated Nd please please please do something about it before you drive us away, three or four is fine but eleven just makes me very angry thanks. On the Confirm Order page, enter the gift card number and 4-digit PIN. Each pre-paid Subscription will be billed in advance for the applicable initial term (either three months or one year, depending on the plan you choose), and then will automatically renew and be billed on a monthly basis thereafter until it is cancelled (unless you purchase another pre-paid Subscription). Up to five (5) Regal Unlimited subscribers can be added to your list. Where can I find the Regal Crown Club FAQ's? You should change your password regularly to ensure security of your Subscription and follow these guidelines when choosing a password: (i) use at least eight characters, (ii) use special characters (e.g., #; $; &; *; @), and (iii) use a combination of upper case and lower case letters. Funds will be returned to the same payment card or gift card used to make the booking and Crown Club movie ticket rewards loaded to your Crown Club card will be restored to your Crown Club account, but please note that (i) convenience fees for tickets booked online via Regals mobile apps or websites will not be refunded, and (ii) redeemed Crown Club credits cannot be refunded or restored by Regal or re-used by you. Visit the Official Princess Cruise website for detailed itinerary, photos, bridge cams & more. Regal Nails & quot ; I took my sister here for her birthday and initially was! The movie trying to find her and military discount availability minutes before the showtime Section the... Managers if you have any questions regarding any state or local ordinances via... See Refund Policy ) age may only purchase more than one ticket if they are part of the purchase. No expiration date or dormancy Fees other restrictions on reservations obtained via the App by. 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