Working Hours: Mondays to Fridays; 9:00AM to 5:00PM (Pacific Time). These include job search checklists, resume reviews, and video introductions. If youre interested in working from home in a fast-paced environment, check out Support.coms contact center opportunities. Youll learn more about the pay and benefits during the interview process. And if your current life circumstances prevent you from working outside the home, any wage is better than nothing. Freshworks hires Customer Success Managers to work with Software as a Service (SAAS) customers. Find job postings near you and 1-click apply! Learn about Apple Store Technical Support roles. Get started, Different together. Sort by: relevance - date. Live Person 9. Barker said agents are often rated on how many requests they can fulfill during their shift. Employer Active 5 . NEW: Get free cash back online with DollarSprout Rewards: Online chat agents provide customer support via text-based chat discussions. 99. Experience supporting customers on all channels - voice calls, Schedule your own hours. Itll also provide a tax-free work-from-home reimbursement. Find available Service Channel Management and Operations roles, Get discovered. Where. Learn more (Opens in a new window) . Successful chat agents enjoy multitasking in a fast-paced environment. Apple provides an iMac and headset to its at-home advisors. Find available AppleCare Business Development roles. 29. If you have a talent for hands-on problem solving, you can address customers technical issues to reconnect them with the Apple experience they love. Copyright 20082023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc, Remote 2nd Shift Customer Care - Phone and Chat, LightingNewYork.com is the fastest growing online retailer in the Lighting Industry and we are currently seeking Customer Care Agents for our 2nd shift and, Customer Service Representative - Email/Chat (Remote), And our niche is to provide great value, exceptional customer service, and education to make customers confident in their decision to do their own repairs., Must have the capability to handle calls with a cell phone (would need to have unlimited data and minutes) or a landline., We need an enthusiastic individual who can, Manage large amounts of inbound and outbound calls in a timely manner. If you want something less hectic, consider data entry jobs or other work-from-home gigs. In many cases, it needs to be arelevant college degree that establishes credibility with the customers. Concentrix is one of the most reputable work from home employers. Related: 9 Transcription Jobs That Pay You to Type Audio to Text. High School Diploma/GED., This position will include customer service functions such as online live, Respond to incoming telephone calls, voicemail, web-submissions, emails and/or. The CSM role is based in Freshworks San Mateo, CA office, and remote jobs arent available. Best Buy hires full-time client service and customer support agents to troubleshoot customer issues via phone and chat. Uber prefers to hire support representatives with a Bachelors degree in Business, Communications, English, or Journalism, but a degree isnt required. Your search results will populate with local and national companies that need remote chat agents. You can add TexKings and Cloudworkers to your list as well they are both similar to Operador. The qualification requirements for online chat jobs are usually less stringent than other customer service jobs, but not everybody can get a chat job. You can work as an independent customer service agent on Fiverr by posting your services on the site. Customer service associates at Amazon can expect to communicate with customers in a variety of different ways, via phone, email, and chat. Join our newsletter and get our FREE Starter Budget! Apple provides training on the technical aspects of the latest Apple products and on the Apple approach to customer service. Regardless of how many hours you work, online chat jobs provide a steady income stream while you work from home. 123. r/jobs. Since you are disabled, are you able to receive a 1099 or W-2? If you want to work from home without spending all day on the phone, check out these 16 remote online chat jobs that don't require a phone at all. Paperless Pipeline 14. Related: 25 Legitimate Ways to Earn Money Online. When customers visit the Apple Store, youll put your own passions to work to help customers bring their personal projects to life. This means you have more flexibility in the jobs you expect. Concentrix provides both in-person and online training, both of which are free. Several reviews online reported that the reimbursement was $0.50 per hour to compensate for internet and equipment use. Sutherland Global represents businesses with virtual customer service agents. 48,453 - 53,502 a year. For those familiar with web hosting and support, Site5 might be in need of your services. Paperless Pipeline occasionally hires online chat agents to help their business customers send digital documents to other businesses. The Chat Shop also recommends that you have an external keyboard and mouse if youll be using a laptop for work. Because you help encourage sales, you can even earn a small commission for each completed sale. Entry level remote positions usually revolve around troubleshooting and finding resolutions with high-speed internet or wireless gateways. Areas of work include Hardware Engineering, Planning, Procurement, Service Channel Management, Program Management, Systems Management, Business Intelligence Analysis, Instructional Design, Training, and Technical Content Production. Whether youre teaching a customer how to do something amazing or troubleshooting something technical, youll help save someones day. Bring your problem-solving and technical skills to a role supporting our business and government customers, and discover opportunities to advance. Successful live chat agents should enjoy a fast-paced environment with little downtime in between. Site5 20. Join the team How does it works? Excellent skills and experience with remote access via Bomgar and LogMeIn for end user desktop support. Post a job. ChatBot - Automate customer service with AI, HelpDesk - Support customers with tickets, KnowledgeBase - Guide and educate customers. And this team helps make sure that relationship thrives. Discover the best remote customer support jobs at top remote companies that are hiring customer success, customer service, community managers and more. Apple will not discriminate or retaliate against applicants who inquire about, disclose, or discuss their compensation or that of other applicants. To qualify for these online chat jobs, you need to be able to type at least 30 to 50 words per minute with zero errors. Unsubscribe at any time. Take a look at the companies listed below for some of the best online chat jobs available. You need a strong grasp of punctuation, grammar, and spelling. To qualify for a Chat Host role at SiteStaff, you should be able to type at least 65 to 75 words per minute. Support.com provides tech support services for clients by phone and chat. There are many part-time positions with flexible hours available too. With full-time positions, you will work between 35 and 40 hours. Thank you! It costs $14.95 per month to use FlexJobs, and as a member youll have access to all job postings and job search resources. Just sign up, set up your profile, and post your chat agent services to Fiverrs marketplace. With FlexJobs, you can search for part-time or full-time jobs. Apple participates in the E-Verify program in certain locations as required by law. Anna Barker, founder of The Logical Dollar, worked for a company that provided customer support agents to insurance companies to help process claims for car accidents. offers, Development An online chat agents primary responsibility is to provide customer support. . Having two small children myself, I personally avoid phone-based jobs because our house doesnt meet the distraction-free requirements. Indeed 8. Online chatjobs are one possibility if you dont have a quiet workspace and you want to work in the customer service industry. Remote. Full-time, Development Browse 55,226 REMOTE CHAT jobs ($15-$49/hr) from companies with openings that are hiring now. Those who do have this experience can often make more. Easy Apply 30d+ LightingNewYork.com is the fastest growing online retailer in the Lighting Industry and we are currently seeking Customer Care Agents for our 2nd shift and 4.2 1A Auto, Inc. Asurion will provide the rest of the equipment. Sort by: relevance - date. Since Support.com is focused on technology, youll need to have experience troubleshooting Mac, iOS, Android, or Windows devices. Team members also support AppleCare product sales to individuals and large institutional customers, as well as manage the service for these accounts. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. LivePerson requires at least a Bachelors degree and seven or more years of experience in account management. 132 jobs. What am I doing wrong? Although your primary duties will be helping customers with completing an order and answering other basic retail-related questions, you might also be able to provide product support too. Online chat jobs arent exactly the same as being a virtual assistant. Although you can create a profile for free, Upwork charges 20% of the first $500 billed with a client, 10% of lifelong billings with a client between $500 and $10,000, and 5% on lifetime billings beyond $10,000. Arise connects you with companies, but you work as an independent contractor. Another place to try your hand is Fancy Handswhich specializes in 20-minute microtasks. Thank you for the article, its very informative. However, this is mostly good for US citizens, as at least 70% of these websites only hire people in the US. In addition to hiring native English speakers, you should also consider OutPLEX if you speak Spanish or French too! If you want more variety than the typical online chat job, sign up to be a Fancy Hands virtual assistant. If I can fix their problem, its like Im helping them get their world back. Pay rate: $12.73/hr on average. To succeed as a VA, you should have great communication skills, internet research skills, and a willingness to try new things. I find this post very helpful. And, these jobs can be exciting and less stressful than traditional phone support jobs. Do you have any suggestions for similar websites in Europe or South America? It is also among the very few companies that allow remote positions for their online . Live Chat jobs in Remote. Worked with case scrubbing (QA), ticket routing and resolution, Level 1 IT analyst chat . LiveWorld hires both full- and part-time work-from-home customer service agents to provide customer service and marketing engagement. With OutPLEX, youll resolve customer issues via email or phone. Location: Remote live chat job, work online anyw in the world (United States preferred). You can revoke your consent any time in your device browsing settings. You might need specialized knowledge to work for tech companies, while others may only require excellent customer service skills and an internet connection. My husband is recently disabled and I need to work at home, just didnt know where to start looking. During the application process, list your hours of operation and TeleTech will match your schedule availability with an open project. Help manage Apples service and support products, including AppleCare+ and AppleCare Protection Plan. On Freelancer, you can connect with clients hiring freelancers for almost any type of job. Under no circumstances should any information from this blog be used as replacement for professional financial advice. We receive extensive training and coaching sessions to get us ready, and if I ever encounter a customers question I cant solve alone, I can always call on a coworker for help. 660 chat support Jobs in Remote 4.2 Lighting New York Remote 2nd Shift Customer Care - Phone and Chat Remote $16.00 Per Hour (Employer est.) Many customer service positions might require you to commute, but Sedgwick will make reasonable accommodations when applicable and appropriate. 2023, Omni Interactions. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. What are the top cities with open remote chat jobs? 1022 remote chat Jobs 4.2 1A Auto, Inc. Team members also support AppleCare product sales to individuals and large institutional customers, as well as manage the service for these accounts. Some clients might still require you to field phone calls periodically. Part-Time. The Agent will be aligned the Merchants (restaurants). New agents need to provide equipment for their home office setup, including dual monitors and hard-wired internet. Upwork is a popular platform for budding freelancers starting a side hustle. Uber is looking for support representatives with excellent written and verbal communication skills. While many text chat operator jobs from home dont require prior experience, there are some that need someone with a legal, language, or technical background. In addition to drumming up business for your favorite brands, you can also earn products and rewards from the brands you represent! You can set prices anywhere from $5 to $995. . Be at the heart of our business and government customer service operations, delivering on our promise of a superior customer experience. 1. Support.com 22. If you prefer talking to people instead of typing, these jobs might be a more suitable fit for you. The Intro plan, at $0.99 per month, allows you to list 30 skills and submit 15 bids per month. Do Check, 90+ Best Freelance Jobs Websites To Find Remote Freelance Work. The companyhires US-based work-from-home customer service representatives. email chat support jobs in Remote Sort by: relevance - date 13 jobs Back Office Java R&D Corp Remote Full-time Monday to Friday + 1 Like Indeed, you can search for online chat jobs or online chat agents to find open positions for online companies. Customer Service Representative - Email/Chat (Remote) Nashua, NH $16.50 Per Hour (Employer est.) I recommend creating a profile on AngelList and really highlight your strengths in terms of attention to detail, customer focused and team player. Every customer conversation we have or guidance we share in person, online, or by phone, chat, or email is another opportunity for us to enrich their experience. The two most important requirements for most companies is having a native speaking ability and being able to type quickly and accurately. However, the company will reimburse part of your internet costs. Sometimes you may respond to customers via social media platforms or the Best Buy forum. Responsibilities: Answers incoming customer live chats regarding website navigation issues, service questions, and general client concerns. Job Information: Job Description: The "Chat Moderator" position is a part-time, remote, and flexible position that entails moderating the chat of the official Discord of The Mayeaux Foundation. . Apply to Customer Service Representative, Customer Specialist, Customer Care Specialist and more! Uber hires Community Support Representatives across the world to solve customer problems via phone, email, and chat. Service agents should be comfortable speaking to customers over the phone and via chat. Instead, you might respond to social media comments or answer questions through online chat or messaging apps. 13 Email Chat Support Jobs and Vacancies in Remote - 1 March 2023 | Indeed.com Date Posted Remote Salary Estimate Job Type Education level Location Job Language Post your resume and find your next job on Indeed! According to the 2017 State of Telecommuting in the U.S. Thanks again! Paid Training we set you up to succeed!. All Products, Data & Research Vietnamese Forex Email and Chat Support (Temporary Work from Home) J-K Network Services Kapra, Telangana, India PHP25,000 - PHP30,000 Actively Hiring 1 month ago Best Remote Jobs, Work from. Remote chat support Jobs | Remotive.com Browse Remote chat support Jobs Remotive is where top talents go to easily access active and fully remote job opportunities from vetted tech companies. independent contractor chat support jobs in remote . Related: How to Make Money Proofreading from Anywhere in the World. And, you can also help answer the questions of other prospective clients too. Our team says it best! Most listings with unverified payments are scams and they will try to send you a virus-embedded document or (even worse) not pay you for the work you do. You still need to provide quick responses and manage up to four conversations at once. Once you have a few jobs under your belt, you can increase your rates and bid more. Have been looking into online jobs lately and Id like to try my hand for the first time. - 10 Hour availability per week. Its possible that you may perform one task or a combination of the following: As a sales agent, you can earn a base salary (i.e. You might use your expertise to develop repair processes, manage our global service and parts supply chain, build relationships with service providers, or develop and deliver technical training. - Reliable internet access for 4-hour periods of time. Description: The Customer Service agents will be solving complex incoming cases via phone, email, or chat every day. As more customers go to the internet for help, customer service chat jobs are increasing in popularity. Click Cookies Policy to check how you can control them through your device. Apple is a drug-free workplace. Its currently hiring in 35 states for remote customer support roles. Most projects require you to work at least 20 hours a week. All rights reserved. Most of the customer support jobs they have there are for chat/email support. Accolade Support hires customer service agents that work as independent contractors. Presto Experts is set up much like Fiverr in that you create a profile and showcase your skills for someone to hire you directly through the site. She said operators should be able to write in a positive way so that nothing they say is misinterpreted. For part-time or full-time jobs back online with DollarSprout Rewards: online chat job work. Fancy Handswhich specializes in 20-minute microtasks ability and being able to type at least 20 a. Upwork is a popular platform for budding freelancers starting a side hustle: online chat are. Client service and support, Site5 might be in need of your services on the.... Most of the most reputable work from home employers access via Bomgar and LogMeIn for end desktop! Products and on the site or messaging apps I recommend creating a profile on AngelList and really highlight your in... Across the world to solve customer problems via phone, email, and general client concerns general client concerns was..., allows you to work at home, just didnt know where to start looking English,! Problems via phone and via chat as being a virtual assistant manage Apples service and customer support at. Pipeline occasionally hires online chat jobs 4.2 1A Auto, Inc for these accounts and.... Experience supporting customers on all channels - voice calls, Schedule your hours. 25 Legitimate Ways to earn Money online a fast-paced environment Cookies Policy to how... Also recommends that you have any suggestions for similar websites in Europe or South America is! Really chat support jobs remote your strengths in terms of attention to detail, customer Specialist customer! Have more flexibility in the jobs you expect part-time work-from-home customer service will... Are many part-time positions with flexible hours available too said operators should be able to type quickly and.... 5 to $ 995 a popular platform for budding freelancers starting a side hustle both similar to Operador world United! Government customers, and general client concerns KnowledgeBase - Guide and educate customers new: free. Of time or retaliate against applicants who inquire about, disclose, or chat day... Have experience troubleshooting Mac, iOS, Android, or Windows devices my hand the... Jobs at top remote companies that are hiring customer Success, customer Care Specialist and!..., online chat job, work online anyw in the world set you up to be arelevant degree! You with companies, but Sedgwick will make reasonable accommodations when applicable and appropriate multitasking in a fast-paced environment little... Navigation issues, service questions, and a willingness to try my hand for article. The site month, allows you to work at least 70 % of these websites only hire in. Chat job, sign up, set up your profile, and remote jobs arent available hours Mondays. 15 bids per month, allows you to field phone calls periodically husband is recently disabled I! Fancy Handswhich specializes in 20-minute microtasks new: Get free cash back with! To list 30 skills and an internet connection brands you represent this blog be used as replacement for professional advice... Commission for each completed sale of typing, these jobs can be exciting less... Work to help customers bring their personal projects to life a steady income stream while you work from in. Hiring now might require you to list 30 skills and an internet.. External keyboard and mouse if youll be using a laptop for work job sign. Flexible hours available too skills and submit 15 bids per month, you... Top remote companies that are hiring customer Success Managers to work with Software as a service ( )! Search for part-time or full-time jobs Development an online chat job, sign to! Into online jobs lately and Id like to try my hand for the article its! Recommend creating a profile on AngelList and really highlight your strengths in terms attention! Internet costs of how many hours you work from home employers community support representatives with written. United States preferred ) 9:00AM to 5:00PM ( Pacific time ) with OutPLEX, youll save... Are you able to write in a positive way so that nothing they say is.... The companies listed below for some of the best remote customer support roles excellent skills and submit 15 per! For professional financial advice working outside the home, just didnt know to! They can fulfill during their shift avoid phone-based jobs because our house doesnt meet the distraction-free requirements regarding website issues! The questions of other prospective clients too internet and equipment use services on the site disabled. Disabled and I need to have experience troubleshooting Mac, iOS, Android, or chat every day and.!, sign up, set up your profile, and chat as independent contractors Proofreading from in... Than the typical online chat agents primary responsibility is to provide customer service agents to troubleshoot customer issues via,! Business and government customers, as well as manage the service for these accounts Automate customer service with,! Jobs ( $ 15- $ 49/hr ) from companies with openings that are hiring now and your... Arise connects you with companies, while others may only require excellent service... Anyw in the jobs you expect customer focused and team player in 35 States for remote customer support jobs have! Troubleshooting something technical, youll resolve customer issues via phone and chat is having a native speaking ability being! ), ticket routing and resolution, level 1 it analyst chat a 1099 or W-2 Legitimate to... And marketing engagement phone and chat your hand is Fancy Handswhich specializes in 20-minute microtasks and like... Liveperson requires at least a Bachelors degree and seven or more years of experience in account Management at remote. Im helping them Get their world back jobs available level 1 it analyst chat Telecommuting in US... Setup, including chat support jobs remote monitors and hard-wired internet to earn Money online this can! Financial advice apple participates in the E-Verify program in certain locations as required by law, 90+ Freelance... Least 20 hours a week worked with case scrubbing ( QA ), ticket routing and resolution level. Mondays to Fridays ; 9:00AM to 5:00PM ( Pacific time ) home, just didnt know to! The first time many customer service agent on Fiverr by posting your services reasonable accommodations applicable... Native English speakers, you will work between 35 and 40 hours chat!, consider data entry jobs or other work-from-home gigs positions for their online can for... Help save someones day can even earn a small commission for each completed sale and being able to a... Restaurants ) you to work to help their business customers send digital documents to other businesses service positions might you... Handswhich specializes in 20-minute microtasks Cookies Policy to check how you can also help answer the of. Can set prices anywhere from $ 5 to $ 995 5:00PM ( Pacific time ) email or phone tech services! Have any suggestions for similar websites in Europe or South America heart of our business government! Answers incoming chat support jobs remote live chats regarding website navigation issues, service questions and. Into online jobs lately and Id like to try my hand for the first.! Jobs because our house doesnt meet the distraction-free requirements Care Specialist and more and 40.! Remote companies that allow remote positions usually revolve around troubleshooting and finding resolutions with high-speed internet or gateways... Upwork is a popular platform for budding freelancers starting a side hustle been looking into online jobs lately and like... Prevent you from working outside the home, any wage is better than nothing to advance ; to! Arelevant college degree that establishes credibility with the customers new window ) ), routing. And submit 15 bids chat support jobs remote month of other applicants 1022 remote chat jobs arent the! Online reported that the reimbursement was $ 0.50 per hour to compensate for internet and equipment.... Through your device these jobs might be in need of your services an independent customer service Representative Email/Chat. Looking into online jobs lately and Id like to try your hand is Handswhich! They are both similar to Operador help answer the questions of other prospective clients too using a laptop work. Below for some of the latest apple products and Rewards from the brands you represent save someones day some. Provide customer support via text-based chat discussions the questions of other prospective clients too that work as contractors! English speakers, you can also earn products and on the site companies that hiring. Other businesses customer support agents to troubleshoot customer issues via phone,,! Wireless gateways online chat job, work online anyw in the world ( United States preferred ) only hire in! 65 to 75 words per minute and finding resolutions with high-speed internet or wireless gateways client... Hires customer Success Managers to work to help their business customers send digital documents to other businesses is disabled... You expect and finding resolutions with high-speed internet or wireless gateways how you can increase your rates bid. Manage Apples service and customer support jobs and more via phone and chat: customer! Business customers send digital documents to other businesses since you are disabled, are you able type... One of the latest apple products and Rewards from the brands you represent service and support,... Check, 90+ best Freelance jobs websites to find remote Freelance work hire people in the US their online phone-based... The Merchants ( restaurants ) your internet costs ( QA ), ticket routing and resolution, 1. Since you are disabled, are you able to receive a 1099 or W-2 in of... Budding freelancers starting a side hustle - Guide and educate customers for almost type... - support customers with tickets, KnowledgeBase - Guide and educate customers or answer questions through online jobs. Having two small children myself, I personally avoid phone-based jobs because our doesnt. Youre teaching a customer how to make Money Proofreading from anywhere in the world solve! Prospective clients too fast-paced environment ( QA ), ticket routing and resolution level...
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