BetterHelp specifically is a low-cost option that many universities and organizations partner with to provide counseling to large communities. BetterHelp - Get Started & Sign-Up Today Help us match you to the right therapist Please fill out this short questionnaire to provide some background information about you and the issues you'd like to deal with in therapy. See which other premium units they bought. Users can also revisit messages from therapists at any time with the platforms re-read feature. At this writing, out of 4,100 reviews on Trustpilot, 84% of BetterHelp users rated the service as excellent, and 9% rated their experience as bad. This usually had to do with the reviewers personal experience with their therapist. (2019). By Mary X. Dennis The BetterHelp platform keeps you informed of the process with emails, typically assigning a therapist to you within anywhere from a few hours to a few days. For first-quarter 2023, Teladoc Health anticipates total revenues to be between $610 million and $625 million. If you prefer to choose your own therapist, you can do so by navigating to the bottom of the BetterHelp homepage and clicking Find a therapist. However, this choice isnt explained in BetterHelps FAQs page. Calm TV Spot, 'Do Nothing for 15 Seconds', Calm TV Spot, 'Train Your Mind' Featuring LeBron James, Grammarly TV Spot, 'Personal Proofreader', BetterHelp TV Spot, 'Robin, Amelia, James', BetterHelp TV Spot, 'Brings Counseling to People', This site uses cookies to provide you with a great user experience. This includes eating disorders and substance use disorders. We reached our decision by looking at the companies reputation among therapists and users, the ease of use of the platform, accessibility, additional resources offered, level of care, and professional and ethical integrity. We discuss how Betterhelp works, what to consider if youre in the market for online therapy, and what would work best for you. If you're eligible for financial aid, you can get their subscription at about 20-50% lower cost. We do not offer individual medical advice, diagnosis or treatment plans. I had a hard time finding a therapist in my city, and I decided to give BetterHelp a try after seeing advertisements. All have a masters or doctoral degree in the area they specialize in. Talkspace and BetterHelp both offer online access to trained therapists for a wide range of mental health services. What type of therapy are you looking for? Brightside was founded by Brad Kittredge in 2017, and is based in Oakland, California. If you choose a plan with medication at Brightside, sessions with your prescribing doctor, as well as information on your prescriptions, are accessible in the portal. The Forbes Health editorial team is independent and objective. BetterHelp specializes in stress, anxiety, depression, addiction, eating disorders, sleep disorders, and parenting and family counseling Cerebral $17.25-$81.25 per week BetterHelp matched me with a therapist with more than 25 years of counseling experience who specialized in depression, anxiety and family conflict, as well as other areas of mental health and wellness. BetterHelps portal also offers a space to book group sessions, which include mens and womens groups, as well as support groups for loneliness, burnout, parenting, relationships, and many other common stressors you may want to connect with others about. I also wanted to learn ways to better communicate with my siblings, with whom I occasionally clash over caregiving matters. A 2019 study assessed the effectiveness of BetterHelp for treating depression. Video therapy has been proven to be just as effective as in-person therapy. Thank you, {{form.email}}, for signing up. Each therapist is also qualified and certified by their states professional board. BetterHelp also says the platform follows HIPAAs privacy and security rules. Plus 13 Best Services for 2023, 7 Tips for Finding a Culturally Competent Therapist from Someone Who's Been There, 10 Best Places for Guided Meditation Online, The Top 9 Online Psychiatry Services for 2023, people without insurance (or who dont have mental health coverage) who are looking for an affordable way to access 24/7 mental health care, people looking for a per-appointment (not subscription) virtual service, $65$129 per week for therapy; $249 for initial psychiatry and $125 for follow-up sessions, people looking for 24/7 counseling that might be covered by insurance and that you can access via video, phone, or chat, insurance accepted, but limited mental health professionals, people who prefer to chat with a therapist only through text, anxiety, stress, relationship issues, depression, LGBTQIA+ counseling, and grief counseling, your eating habits, including alcohol consumption, how you prefer to communicate with your therapist. Some people may prefer the experience of working with a therapist in person. Headquartered in California, BetterHelp has treated nearly 3.2 million people since its founding. She specializes in aging, long-term care, caregiving, retirement and a variety of other health and retirement topics. Former Healthline employee Jamey Powell tried out BetterHelp and was really pleased with her experience. At first glance, Brightside and BetterHelps price points are similar. The platform may be difficult to use if you dont have consistent access to the internet or phone services or a private space for therapy sessions. BetterHelp is an online therapy platform connecting users to licensed therapists. Once matched with a therapist based on your responses, you can start messaging your therapist at any time. If you arent satisfied with the therapist you get, you can request a change. {{ tocState.toggleTocShowMore ? Marcelle ET, et al. Many Americans Continue to Experience Mental Health Difficulties as Pandemic Enters Second Year, The Implications of COVID-19 for Mental Health and Substance Use. According to BetterHelp, getting paired with a therapist takes about 24 hours or less. Health Insurance Portability and Accountability Act of 1996 (HIPAA), Frequently asked questions about BetterHelp, kff.org/coronavirus-covid-19/report/kff-health-tracking-poll-july-2020/, Is BetterHelp Covered By Insurance? She opted for a video call, which she notes was very straightforward to use and similar to any other Zoom or G-Chat room Ive been in., For her initial appointment with her therapist, they met for an hour. BetterHelp is an affordable, convenient option that offers solutions for people who prefer to talk on the phone or via video call. Youll be billed monthly. If you buy through links on this page, we may earn a small commission Heres our process. Our editorial content is based on thorough research and guidance from the, Partner Offers feature brands who paid Forbes Health to appear at the top of our list. Then, we tested the services ourselves, conducted comprehensive data collection research, and evaluated our results with the help of three licensed therapists. BetterHelp has a 4.6 out of 5 stars rating on Trustpilot from more than 4,100 customer reviews. See what our experts have to say about Talkspace and if it's right. The platform offers therapy and counseling to individuals, couples, teens between ages 13 and 17, and veterans. Headspace vs. Last medically reviewed on February 2, 2022. Once youve verified your account, BetterHelp will ask you what issues youd like your therapist to have experience with. She listened to my issues without judgment or criticism. Users generally report positive experiences with BetterHelps network of therapists, services, and the effectiveness of the therapy sessions. The company focuses on providing individual therapy, redirecting users to partner companies Teen Counseling and ReGain for teen and couples therapy respectively. Financial aid is available to users who cant afford the standard price. The company will bill you every 4 weeks. Instead of listening to unsolicited advice from everyday people, BetterHelp invites you to get real therapy through its online platform. The platform does not accept insurance. After reaching out via online message and not getting a response for three days (it was a weekend), I called the company on Monday, and had to wait on hold, and then go through a 10-minute process over the phone that eventually sent a link to my portal that allowed me to browse options for a new therapist. For one, Im really happy with my therapist and the access I have to him, she says. BetterHelp makes professional therapy available anywhere through a computer, tablet, or smartphone. Therapists often rely on their clients body language to assess their emotions. Insurance covers both its therapy and psychiatry services. We also reviewed results from a survey of 105 users across 55 online therapy companies, including BetterHelp and Brightside. This process helps narrow down the options to get a therapist who best meets your needs. Simone is the health editorial director for performance marketing at Verywell. My therapist complained to me that connectivity issues at BetterHelp were not that uncommon. Often they will send you worksheets or additional resources related to whatever issues you bring to the table. Both sites have adequate yet basic FAQ pages, scant additional resources, and no way to browse therapist bios prior to sign-up. While other online therapy platforms may have more options for insurance coverage or allow you to pick your own therapist, BetterHelp allows users to message their therapist at any time through communication modes such as chat, phone, video and text message. The cost ranges depending on your location and what treatment plan you opt for, but you can expect somewhere between $60 to $90 a week, billed every 4 weeks. Facing obstacles . BetterHelp runs on a subscription model. The conversations are saved in the chat room, so youre free to reflect and reread whenever youd like. At the same time, resources for face-to-face mental health services werent readily available due to public health concerns. Your insurance may not cover the costs of BetterHelp. Founded in 2013, BetterHelp is the largest online therapy platform in the world, offering virtual therapy with licensed and accredited therapists via chat, phone calls, and video calls. For emergency care or a crisis, call 911, as BetterHelp cannot handle such situations. My counselor made suggestions without pushing me to follow them and offered ways I could cope with anxiety, such as breathing exercises and journaling techniques for perceiving fears or worries in a more realistic and logical way. In one-on-one counseling, therapists offer common mental health therapies, including: The therapeutic approach is up to you and your therapist. Still, whether it was a result of the matching algorithm, or just the overall quality of the therapists at Brightside, I did find my initial assigned therapist at Brightside to be a much better fit for me that the one given to me by BetterHelp: more professional, easier to talk to, and more understanding of what I hoped to accomplish. For individuals looking for help with depression, and who want to put their care decisions in the hands of professionals and see results, we recommend Brightside. Our sessions were tightly runthey got straight to the point and stayed focused for the full 30 minutes. Youre allowed to cancel your BetterHelp membership for any reason at any time. A huge part of Betterhelp's advertising strategy has been the use of influencer marketing. Therapy for Every Budget: How to Access It. All Rights Reserved. BetterHelp also offers a 25% discount off your first month of therapy on its COVID-19 support page. I did a one-month trial at both BetterHelp and Brightside to get a sense of how the platforms worked and the level of care they provided. Yes! Get help, you deserve to be happy! You can learn more about how we ensure our content is accurate and current by reading our. Take a look at the following services, and the comparison chart at the end to see which online therapy service could work best for you. One is not better than the other, but the experience can be quite different. As of September 2021, Northeastern University is offering BetterHelp as a referral option, advertising 20 free weekly sessions for its students and faculty. Calm: How Do These Meditation Apps Compare? Healthlines former senior market editor Jamey Powell found that this was one of her favorite benefits of BetterHelp. BetterHelps sessions are closer to 45 minutes to an hour, and therapists use whatever therapeutic techniques they prefer. Also, we use third-party cookies to track your website behavior and target advertising. While this may influence where their products or services appear on our site, it in no way affects our ratings, which are based on thorough research, solid methodologies and expert advice. BetterHelps databases are encrypted and scrambled and become unusable should a third party interfere with them. At this writing, the platform says it has more than 24,000 licensed therapists and has hosted more than 202 million messages, live chats, phone calls, and video sessions. 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