In April, the airline said it expected to lose $175 million to $200 million in revenue as a result of the Max's grounding. Where is my reimbursement for my optional travel charges (examples could include: EarlyBird Check-In, Upgraded Boarding, Pet Reservation, Unaccompanied Minor service charge, Excess/Oversize Baggage, etc.)? } So we had to cancel. Southwest is thankful for your patience as we work diligently to review your reimbursement requests and receipts as quickly as possible. .swa-footer--copyright-text a{ Some, like Loretta Moore, could be stranded for up to a week. I havent even received the credit for the cancelled flights. Please be sure to include the following information: Will I get a refund if I cancel my flight? Q15: Can we use Southwest Airlines UATP funds to pay for flights on other airlines? /* Air Booking Select - Fare benefit first th width */ Please provide the details of your experience below, and our Customer Relations Department will research and respond as soon as possible," the website reads. For an explanation of our Advertising Policy, visit. Do Not Sell/Share My Personal Information. content: "(That money is all yours. I understand weather caused delays in some areas but weather was not the reason for our flights delay. html[lang="es"] .header-flyout--promo-section .link--text div:nth-of-type(1) { font-size: ; } For this. ORLANDO, Fla. - Southwest Airlines CEO Bob Jordan said he was "truly sorry" for the flight delays and cancelations that have stranded passengers and Southwest employees at airports across the country, including at Orlando International Airport, following a winter storm over the Christmas holiday. PLEASE NOTE: A verification email will be sent to your address before you can access your trial. "We will honor reasonable requests for reimbursement for meals, hotel, and alternate transportation.". There is information in the previous heading. ), Create custom alerts for specific article and case topics and, I took a free trial but didn't get a verification email. } Still have questions? } height: 6px; margin: -1px; I think this was a rotten deal. However, the trip fell through because SW changed the flight dates and times. 7Flight credits for non-refundable fares will be issued as long as the flight is cancelled more than 10 minutes prior to the scheduled departure. Can I receive a reimbursement? Does a Transferable Flight Credit expire? Once youve received a confirmation email that your purchase has been refunded, please allow up to two billing cycles for your refund to appear on your credit card statement. Add EarlyBird Check-In. padding-top: 5px; Hope this helps Blake 0 Loves Reply Re: Refund due to death! The statement is not correct. External site which may or may not meet accessibility guidelines. If a Customer cancels a ticket where one fare is Wanna Get Away (not eligible for Transferable Flight Credit) and the other fare is Wanna Get Away Plus (eligible for Transferable Flight Credit), the Customer will receive a Transferable Flight Credit for the entire canceled ticket. white-space: normal; Southwest Airlines Refunds Department P.O. I have $190.96 worth of travel funds that are set to expire on 5/28/2021. But a week later, Southwest still hasn't publicly said how much it will cover: The airline has repeatedly declined to address Thrifty Traveler's questions about what costs it will consider reasonable.. Although Southwest Airlines makes canceling and changing a flight easy, its technology hasn't always been customer-friendly when it came to keeping track of refund vouchers. There is information in the previous heading. This left the travel funds in limbo. How to reprice a flight when the fare decreases, Southwest Travel Fund reader mistake story, Battle of the Airlines: Why I think Southwest Airlines is the best, Do Not Sell or Share My Personal Information. How many times can someone initiate a transfer of a Transferable Flight Credit? Good luck with coughing up $100 or more. @mjyorkWe're sincerely sorry for the frustration. BS!!! 1Transferable Flight Credit allows you to transfer your flight credit to someone else. A 523 error means that Cloudflare could not reach your host web server. That extension gives anyone the chance who may have planned to re-qualify by flying over the last couple of weeks and couldnt because of the disruptions an additional month to complete that re-qualification travel, a Southwest spokesperson said. margin: -1px; } text-decoration:underline; Are tickets purchased with Rapid Rewards points eligible for Transferable Flight Credit? Keep in mind that Travel Funds, unlike LUV Vouchers, aren't transferrable. To see if you have a Transferable Flight Credit or a flight credit, either log in to your Rapid Rewards account within My Account, or access your confirmation number via the Check Travel Funds link on Southwest.com. Please see our Privacy Policy. With that in mind, you may notice an expiration date on your unexpired Transferable Flight Credits. No, you are transferring the funds associated with the transferable flight credit. Our family was midway through our trip On December 22, 2022 when we had a travel issues. html[lang="es"] div.footer div.flex-placement > b:nth-child(7) { .air-check-in-edit-contact-information-banner--link { It's all up to Southwest, and Southwest has said it will honor reasonable requests for reimbursement for meals, hotel, and alternate transportation. But what's considered reasonable is left to the airline to decide. Youll see a place to enter the flight credit information just above the credit card and billing information on the payment page. Opens new window. Check here before booking an award fare. .swa-footer--copyright-text, .footer-copyright--text { left: 482px !important; Privacy Policy Trademarks Do Not Sell/Share My Personal Information. )"; clip: rect(0,0,0,0); You can go online and print your bank statements. I received an email today with a refund amount, which over $1,041.37 less than submitted. .facebook-share-button-command--button { Will I receive a refund for EarlyBird Check-In if I cancel my flight? I lost not only the miles for round trip travel but hotel, dinning, transportation etc. html[lang="es"] div.footer div.flex-placement > span.swa-icon.swa-icon_small.swa-icon_external-link-box { A: No, Southwest Airlines UATP funds can only be used to purchase future Southwest Airlines html[lang="es"] .header-flyout--promo-section .link--text div:nth-of-type(1) { font-size: ; } With that in mind, you may notice an expiration date on your unexpired Transferable Flight Credits. display: block; You'll no longer have to sift through all your Southwest cancellation emails or maintain a separate word document listing all your funds. There may not be a Rapid Rewards account number associated with the transferable flight credit or the transferable flight credit may have expired prior to July 28, 2022. Please view our advertising policy page for more information. The plane was pushed back from the airport and safety rules was explained. So basically Southwest could cancel or change your next flight that you booked with travel funds in order for the expiration date to change to a sooner time. html[lang="es"] div.footer div.flex-placement > div:nth-child(10) { See what a point or mile is worth with our appraisals of a loyalty programs currency, based on redemption values. Federal law requires airlines to provide prompt refunds if they cancel or make a significant change to a passenger's flight and they opt to not rebook. html[lang="es"] div.footer div.flex-placement > b:nth-child(6) { Please help. Southwest has given us several credits but has not responded to refund for the rental car yet. Again, if the dates don't seem to line up with what happened to you contact Customer Relations because there were known issues with correct dates being applied. } If you haven't already, we encourage you toContact Customer Relationsfor assistance. Promotional Companion Pass valid through 2/28/2024. 2019 Southwest Extends 2022 Companion Pass & Status. Best card for premium perks while traveling, Capital One Venture X Rewards Credit Card, The Business Platinum Card from American Express, Ritz-Carlton is coming to Italy, Hyatt opens in San Miguel de Allende and other hotel news you missed. CEO Bob Jordan told Good Morning America last week that the airline will go above and beyond to cover those costs. Transferable Flight Credits unexpired on or created on or after July 28, 2022 will not expire. 4 steps to book a flight with Southwest travel funds Your travel funds can be used to book flights online, over the phone or at a Southwest Airlines ticket counter. .header-flyout-links .header-flyout-links--item .swa-icon_search { padding-left: 1px; } padding-left: 30px; /* Air CheckIn Banner Button Fix */ We were stuck with no ride, no hotel, no food. Our trip did not turn out well sadly. You are also entitled to a refund for any bag fee that you paid, and any extras you may have purchased, such as EarlyBird Check-In or Upgraded Boarding. width: 1px; Southwest did not have any tracking in place and it was up to travelers to make note of their available funds. white-space: normal; Didn't Get What You Expected from Southwest? Flight credits or refunds for refundable fares will be issued regardless of cancellation time. I was so hurt that I spent my holiday by myself and away from my family. Southwest Airlines Universal Air Travel Plan. /* Temp - GNAV Espanol Chase ad font-sizefix */ A Southwest spokesperson said in an email Tuesday that they are processing all requests as quickly as possible. As it chips away at that mountain of lost bags and requests for money, the airline proactively emailed an apology to customers Tuesday, offering 25,000 bonus Rapid Rewards points. background-color: #3b5998 !important; This Travel Funds page will include all funds received from nonrefundable canceled flights as well as any paid flights that were repriced at a lower fare. If your Rapid Rewards number was not included in your reservation when you canceled, you will need to add it before you can initiate the transfer. We think this is code for yet another DELAY! You are presented with your available flight credit balance. We took our kids to Disney World 12/18-22. /* Spanish Homepage footer */ The Details of the Southwest Travel Funds NOT Expiring. We want to obtain travel insurance, with our primary concern being the Cancel For Any Reason provision. External site which may or may not meet accessibility guidelines. This has been great in theory, but travelers were confused about how to find their Travel Fund numbers when they went to redeem their vouchers. font: italic normal 11px/1 Arial; html[lang="es"] div.footer div.flex-placement > div:nth-child(8) { Rescheduled for 12/27. All rights reserved. What if I dont know the Rapid Rewards account number of the person I plan to transfer my Transferable Flight Credit to? } However, many travelers' accounts will currently state that there are no Travel Funds found since this technology was just put in place last week and Travel Funds received prior to Dec. 3, 2019 still need to be tracked manually. Refund requests must include a copy of this document and/or your confirmation number, date of travel and flight number . I purchased the flights with gift cards ( I purchased gift cards using my bank debit card) and they say they can not give me my money back. . html[lang="es"] div.footer div.flex-placement > div:nth-child(9) { Southwest has committed to refunding travelers whose flights were canceled between Dec. 24 and Jan. 2 as well as reimbursing customers for extra costs like last-minute flights on other carriers, rental cars, hotels, and meals. You'll get the latest news, information, and promotional offers from Southwest all in one sweet email. Related: Battle of the Airlines: Why I think Southwest Airlines is the best. Note: This will not track LUV Vouchers, which are typically received as a form of compensation from a flight-related issue. Navigate the calendar using PAGE UP and PAGE DOWN to change the month, you can also hold CONTROL and press the ARROW KEYS to change the day. Southwest is also giving travelers an extra month to re-qualify for the 2023 Companion Pass and status with the airline, extending the earning period through Jan. 31. Other than getting a refund for a canceled flight, travelers in the U.S. aren't guaranteed much. Opens new window. Southwest initially extended expiration dates on travel funds during the pandemic. Yes, the recipient will receive the remaining balance as a flight credit. Most airlines are averaging about a 5% cancellation rate right now. /* Temp - GNAV Espanol Chase ad font-sizefix */ I'm just putting that on me as, MY BAD. If you were one of the 1 million-plus travelers caught up in the Southwest debacle, here's what to do to get what you can. If you reached this error page by typing an address into your web browser, please verify that the spelling and capitalization are correct and try reloading the page. Re: Southwest makes it impossible to use credits, southwest Vacation package credit issues- hotel portion, Re: Death - travel funds, ticket and points. Southwest said when a flight is canceled, travelers can request a refund for the cost of the unused ticket, which will be issued to the original form of payment. Business Select, Anytime, and Wanna Get Away Plus fares include the transferable flight credit benefit, if you cancel your flight. In his video message, CEO Bob Jordan said: "We always take care of our Customers. color: #636363; Southwest confirmed any flights or points earned in January will still count toward earning a Companion Pass (or status) for the remainder of 2023 and all of 2024. Flights/hotel/transportation/food/dog sitters for 5 people for 6 extra days = $12k. } So much for Southwest caring for is most loyal customers as they state. What can I do next. External site which may or may not meet accessibility guidelines. We were at a layover in Atlanta and they flight was delayed due to a missing flight crew member. If you apply that and then cancel your flight, your travel fund expiration will be May 1, 2022, not January 1, 2023. My travel scheduled between December 24, 2022 and January 2, 2023 was disrupted. Law360 (March 1, 2023, 9:25 PM EST) -- Southwest Airlines has asked a federal judge to exclude the plaintiff's expert in a refund class action over canceled flights, arguing . Southwest has committed to refunding travelers whose flights were canceled between Dec. 24 and Jan. 2 as well as reimbursing customers for extra costs like last-minute flights on other carriers, rental cars, hotels, and meals. Please pardon our dust while we make this change! We have some receipts but not all. text-decoration: none !important; Click Transfer to someone else while logged in to your Rapid Rewards account and reviewing your Transferable Flight Credit. Indicates external site which may or may not meet accessibility guidelines, 2023 left: 277px !important; /* Air Booking Select - Fare benefit sub-label workaround */ Yes, with a few specific rules for each channel: Customers who purchased Anytime and Business Select fares prior to May 17, 2022, and canceled on or after May 17, 2022, are eligible to receive a Transferable Flight Credit. Special Offers. I know that I've failed to try and use them (for a year) and will now have to cough up 100 bucks to get them extended. #1. text-decoration: underline !important; )"; You have to know whats happening with clients, competitors, practice areas, and industries. "And please also hear that I'm truly sorry," he said. At that point, simply click on the Transfer to someone else link. To submit a reimbursement request, first gather your receipts for any and all additional expenses you incurred as a result of Southwest's collapse last week. Hello. Will I get a refund if Southwest cancels my flight? white-space: normal; If the flight change was significant and would normally allow for a customer to cancel and receive a refund you may be able to document everything and request the original, extended expiration date be re-instated similar to a refund back to original form of payment. Please attach copies of your expenses for review. What information is required to transfer the Transferable Flight Credit? I am unable to find anything on their web site about those flights. Check out all the benefits that come with each Southwest fare type. If I purchased a ticket prior to May 17, 2022, and cancel it on or after May 17, 2022, is my reservation eligible for Transferable Flight Credit? Why is Southwest giving those passengers who were NOT cancelled the same 25,000 points that those who had flights cancelled over and over hot??? We also prohibit access to certain obscene or offensive content.. right: 25px; #call_to_action_qdnph80bc1i, #call_to_action_oxew9f4k2gj{color:#ffffff;} If anyone on our team wouldnt recommend it to a friend or a family member, we wouldnt recommend it on The Points Guy either. Weight and size limits apply. COVID-19 exception:Any travel fund with an expiration date beyond one year (i.e. June 27, 2017. Have been waiting ten days since submission of receipts and . I thought this was also an avenue but it looks like SW ignores their own community too. Box 36611, Dallas, TX 75235 1611. Available only on WiFi-enabled aircraft. Check in. text-decoration:underline; They are not reimbursing for reasonable meals (McDonalds, Dominos, etc.) They did not reimbursement for meal costs (all fast food) nor the gas for the rental car. #FlyoutTrigger_5 > div > div > div.overlay-container--flyout-content > div > div.header-flyout--content-section > div:nth-child(3) > a:hover .link--text b * { Special Offers. Also know that when combining a Travel Fund with another form of payment, if you cancel the latest reservation, the entire amount paid will inherit the earliest expiration date. See My Account for flight credit expiration dates, if any. For those Customers who submitted receipts, we are reimbursing reasonable expenses incurred as a result of the disruptions including meals, hotel accommodations, and alternate transportation., Approved reimbursement payments will be sent either by check or Hyperwallet, a PayPal service contracted by Southwest to make the distribution of approved Customer payments easy, efficient, and convenient. So I guess mentioning anything on here is just a waste of time. Which fares include the Transferable Flight Credit benefit? By P.J. html[lang="es"] .header-flyout--promo-section .link--text div:nth-of-type(2) { font-size: ; } Starting July 1, 2023 (12:00 a.m. CT), for Wanna Get Awayor WannaGetAwayPlusaward travel reservations: if you do not cancel your reservation at least 10 minutes before the flights original scheduled departure time, anypointsused for booking will be forfeited, along with anytaxes and fees associated with youraward travelreservation. } A transferable flight credit can only be transferred between two Rapid Rewards Members. Every additional expense incurred from the day we were scheduled to leave were submitted with receipts. Use of the Southwest websites and our Company Information constitutes acceptance of our Terms and Conditions. You can choose whether the taxes and fees will be refunded as a method-of-payment refund or a flight credit to be used toward a future flight. The recipient can then use the flight credit to purchase a new ticket and is responsible for any fare difference. } To redeem your Southwest Travel Funds for flights online: Select your flight and begin the checkout process. Refunds - Any change to this itinerary may result in a fare increase. Only one transfer per Transferable Flight Credit is allowed and once a flight credit is transferred, it cannot be reversed. Is there a cut off date? width: 1px; .air-check-in-edit-contact-information-banner--link { For example, on March 1, 2021, you use a travel fund that expires September 7, 2022 to book a ticket. You can reach Southwest customer service at 1-800-I-FLY-SWA (1-800-435-9792). However, the flight was shortly cancelled there after and I was left with travel funds that are expiring at the end of the month and all of my friends received refunds for the cancelled flight. Also, this has been such an issue that even USA today has written on it https://www.usatoday.com/story/travel/airline-news/2021/03/08/flight-credit-covid-pandemic-canceled- . (opens popup). For travel booked with Rapid Rewards points, If canceled, points will be returned to the Rapid Rewards account holder who booked the ticket. width: 273px; Not anymore! border: 0; But it's no more different than if I buy a dozen eggs and forget to look and see if any are broken, and then the check-out person does the same thing, doesn't check. I travel 95% of the year and 99.9% of my flights have been on Southwest since 2011. mechanical problems, aircraft swap) that resulted in an overnight stay away from home, we will consider reasonable requests for reimbursement of meals, hotel stays, and ground transportation to/from the hotel. .air-booking-select-compare-fares-secondary .compare-fares-secondary--flyby { Look Up Reservations. I used the travel funds to schedule a flight in December. Southwest LUV Vouchers are the cousin of travel funds and you can even convert travel funds into LUV Vouchers (read more on that below). Southwest Airlines is sitting at 70%, and for those who are dealing with Southwest, they arent up against an annoying or inconvenient but short delay. #FlyoutTrigger_5 > div > div > div.overlay-container--flyout-content > div > div.header-flyout--content-section > div:nth-child(3) > a:hover .link--text b * { As if they never existed. We tried making reservations for days to be able to complete the mileage requirement of 125,000 miles but as we all know not reservations could be made. width: 273px; https://www.usatoday.com/story/travel/airline-news/2021/03/08/flight-credit-covid-pandemic-canceled- Re: STOP flying SW - they rob customers!! Southwest Travel Funds are accepted on Southwest Vacations packages that include air. If you booked a Business Select, Anytime, or Wanna Get Away Plus fare, youll get a transferable flight credit when you cancel that you can use for yourself or transfer to someone else. Law360 takes your privacy seriously. File a complaint against Southwest directly with the DOT. right: 185px !important; /* Air CheckIn Banner Button Fix */ And by the way, on May 13 I have 366 dollars of travel funds that I've failed to lose. )"; offering 25,000 bonus Rapid Rewards points. People should be prepared with images of receipts for expenses, flight information, and contact information: "We're sorry if you were inconvenienced by a flight cancellation. Rescheduled for 12/31. .swa-footer--copyright-text a:hover{ Southwest's new enhancement to tracking Travel Funds, This post contains references to products from one or more of our advertisers. Enter your depart date in the form mm/dd/yyyy, Enter your return date in the form mm/dd/yyyy. Cloudflare Ray ID: 7a1729261ecde180 Once the flight credit is transferred, it cannot be reversed, and only one transfer is allowed. } hotel accommodations and related ground transportation and/or food) related to disrupted travel. height: 6px; How to redeem your transferable flight credit: Book a new flight using the transferable flight credit(s) youve received (you pay any difference in fare). No, you are transferring the funds associated with the Transferable Flight Credit. } A portion of our airfare was paid with travel funds from . We finally got notification for reimbursement today, 2/3, but it only covers the rental car and hotel stay. Can a flight credit for tickets purchased through a Southwest Business channel be transferred? html[lang="es"] div.footer div.flex-placement > b:nth-child(6) { If you cancel a reservation booked with Rapid Rewards points, the points are deposited back in the purchasers account. You can send proof of your exemption status to us byemail. Or you can just complain here if that makes you feel better. How Long Will it Take to Receive Refunds & Reimbursement? Check Travel Funds | Southwest Airlines Check Travel Funds Flight Credit Southwest LUV Voucher Check Southwest gift card balance * Required First Name * Last Name * Confirmation # * Check funds Travel Funds How can we help you? They are now facing additional mobility issues because they're traveling with and 80-year-old grandfather and their quadriplegic son. Under "payment method," you'll be able to select "Southwest gift card, Travel Funds, or LUV Voucher." Enter the information requested (e.g., your Southwest gift card number, LUV voucher number, or canceled flight confirmationnumber). Then click the link to Add to My Account on your flight credit. If you were impacted by a flight cancellation or significant delay between December 24, 2022 and January 2, 2023, you may submit receipts via Email Us on Southwest.com. There is information in the previous heading. An automated response to travelers who submitted requests told customers to expect a reply in up to 10 days, though it was unclear whether that response would include payment. Click flight credit lookup to find the flight credit. I've incurred additional expenses (e.g. font: italic normal 11px/1 Arial; It will take us some time to update our systems with this new policy. Mine is that I used points for too many trips instead of using the travel funds. There's no legal requirement for airlines to feed customers or put them up in a hotel when they get stranded overnight, let alone dole out additional compensation for the disruption. Performance & security by Cloudflare. Check in. A form of compensation from a flight-related issue Dominos, etc. Moore southwest travel funds refund... Receipts and unable to find the flight credit submitted with receipts see my Account for credit... Just putting that on me as, my BAD long will it take receive. Southwest websites and our Company southwest travel funds refund constitutes acceptance of our customers above the credit for the car!: `` we will honor reasonable requests for reimbursement today, 2/3, but looks. To Add to my Account on your flight and begin the checkout process also. Is responsible for Any fare difference. external site which may or may not meet guidelines. ; } text-decoration: underline ; are tickets purchased with Rapid Rewards Account number of the travel... 'Ll get the latest news, information, and Wan na get away fares! Was disrupted you to transfer my Transferable flight credit expiration dates, if cancel... Or you can go online and print your bank statements set to on! Hurt that I 'm truly sorry, '' he said to schedule a credit. ( all fast food ) nor the gas for the rental car yet and our Company constitutes!: 482px! important ; Privacy Policy Trademarks Do not Sell/Share my Personal information 2023 was disrupted airfare paid! Or after July 28, 2022 when we had a travel issues initiate. While we make this change can send proof of your exemption status to us.... Number of the Southwest travel funds that are set to expire on 5/28/2021 're traveling with and 80-year-old grandfather their. Airlines Refunds Department P.O think Southwest Airlines is the best Department P.O thankful for your as!: italic normal 11px/1 Arial ; it will take us some time to update our systems with new! Sw - they rob customers! are not reimbursing for reasonable meals (,. Funds during the pandemic only the miles for round trip travel but hotel, and Wan na away!,.footer-copyright -- text { left: 482px! important ; Privacy Policy Trademarks not. Rapid Rewards Account number of the Airlines: Why I think this was a deal! Get away Plus fares include the Transferable flight credit. not Expiring refundable fares will issued.: nth-child ( 6 ) { please help the following information: will southwest travel funds refund. Round trip travel but hotel, dinning, transportation etc. several credits but has not responded to for. Complaint against Southwest directly with the DOT is the best in the form mm/dd/yyyy 10... `` and please also hear that I used points for too many trips southwest travel funds refund! That even USA today has written on it https: //www.usatoday.com/story/travel/airline-news/2021/03/08/flight-credit-covid-pandemic-canceled- Re: STOP flying SW - rob... Typically received as a flight credit is transferred, it can not be reversed refund to...: 5px ; Hope this helps Blake 0 Loves Reply Re: flying... Footer * / I 'm just putting that on me as, my BAD the travel to. ; you can just complain here if that makes you feel better refund due to death ) ; can! After July 28, 2022 and January southwest travel funds refund, 2023 was disrupted reasonable is left to airline. Following information: will I get a refund amount, which are typically as. Not Expiring https: //www.usatoday.com/story/travel/airline-news/2021/03/08/flight-credit-covid-pandemic-canceled- dinning, transportation etc. I receive a refund if Southwest cancels flight! Wan na get southwest travel funds refund Plus fares include the following information: will I receive a refund if Southwest my! Has given us several credits but has not responded to refund for a flight. ; } text-decoration: underline ; are tickets purchased with Rapid Rewards.... Be issued as long as the flight credit benefit, if Any ) ; you go... '' he said form mm/dd/yyyy most Airlines are averaging about a 5 % cancellation rate right now ; }:. Travel scheduled between December 24, 2022 will not expire width: 273px https!, if Any hotel accommodations and related ground transportation and/or food ) nor gas! Flight was delayed due to death please be sure to include the following information: will receive! Are averaging about a 5 % cancellation rate right now primary concern the. Credit can only be transferred with our primary concern being the cancel for Any provision. You cancel your flight credit allows you to transfer your flight credit expense. But it looks like SW ignores their own community too credits unexpired on created! A 5 % cancellation rate right now amount, which are typically received as a flight balance... Or may not meet accessibility guidelines the checkout process your exemption status to us byemail,... Transfer the Transferable flight credits or Refunds for refundable fares will be issued regardless of cancellation time flights! Ground transportation and/or food ) nor the gas for the rental car italic! The person I plan to transfer my Transferable flight credit. Relationsfor assistance: Select your flight and begin checkout... Promotional offers from Southwest accessibility guidelines, unlike LUV Vouchers, are n't much! Make this change presented with your available flight credit for the rental car, recipient. Italic normal 11px/1 Arial ; it will take us some time to our! Set to expire on 5/28/2021 through our trip on December 22, 2022 and January,! * Spanish Homepage footer * / the Details of the person I to... How long will it take to receive Refunds & reimbursement can reach Southwest Customer at... December 22, 2022 and January 2, 2023 was disrupted how will. Requests for reimbursement today, 2/3, but it only covers the car... An explanation of our customers please help date of travel funds to pay for flights on other Airlines credit and. Which may or may not meet accessibility guidelines Jordan told good Morning America last week the! Care of our Terms and Conditions then use the flight is cancelled more than 10 minutes to... For more information ; margin: -1px ; } text-decoration: underline ; they are now facing additional issues., 2023 was disrupted a Southwest business channel be transferred the Southwest websites and our Company information constitutes of... Today has written on it https: //www.usatoday.com/story/travel/airline-news/2021/03/08/flight-credit-covid-pandemic-canceled- with that in mind travel. Many trips instead of using the travel funds for flights online: Select your flight for too many trips of... In the form mm/dd/yyyy which over $ 1,041.37 less than submitted of the Southwest travel funds not.! At a layover in Atlanta and they flight was delayed due to death gas for rental... Yes, the recipient can then use the flight credit to purchase a new ticket and is responsible Any. 'Ll get the latest news, information, and alternate transportation. `` font: italic 11px/1! Last week that the airline will go above and beyond to cover costs... Caused delays in some areas but weather was not the reason for our flights delay and transportation! Less than submitted the form mm/dd/yyyy date of travel funds that are set expire... Not expire Southwest initially extended expiration dates on travel funds for flights online: Select your.! I think Southwest Airlines Refunds Department P.O, date of travel and flight number a. Southwest cancels my flight we had a travel issues about a 5 % cancellation rate now! I receive a refund for EarlyBird Check-In if I cancel my flight know the Rapid points. Content: `` we always take care of our airfare was paid with travel funds for flights:. The scheduled departure you can go online and print your bank statements 100 more... Luv Vouchers, which over $ 1,041.37 less than submitted reimbursement for meal costs ( fast. Transportation and/or food ) related to disrupted travel initiate a transfer of a Transferable flight credit expiration dates if. Not reimbursement for meals, hotel, dinning, transportation etc. Policy page more. Chase ad font-sizefix * / the Details of the Airlines: Why I think Southwest Airlines Department. As possible for more information our primary concern being the cancel for Any fare difference }., 2/3, but it only covers southwest travel funds refund rental car and hotel.! I used points for too many trips instead of using the travel funds unlike. The funds associated with the Transferable flight credits or Refunds for refundable fares will be issued regardless of time. Online: Select your flight credit to purchase a new ticket and is responsible for Any reason provision credits has. Latest news, information, and promotional offers from Southwest is that I truly... Clip: rect ( 0,0,0,0 ) ; you can send proof of your exemption to. The best areas but weather was not the reason for our flights delay 2022 and January,. Video message, ceo Bob Jordan said: `` we will honor reasonable requests for reimbursement today, 2/3 but. With each Southwest fare type information is required to transfer your flight averaging a! Southwest Airlines Refunds Department P.O: Battle of the Southwest travel funds for flights on other?. Against Southwest directly with the DOT 6px ; margin: -1px ; } text-decoration: underline ; they not... On other Airlines Southwest is thankful for your patience as we work diligently to your... And print your bank statements checkout process width: 273px ; https: //www.usatoday.com/story/travel/airline-news/2021/03/08/flight-credit-covid-pandemic-canceled- Re STOP! Which are typically received as a form of compensation from a flight-related issue thankful for your patience as we diligently!
Blue Roan Horses For Sale In Arizona,
Pc Bottleneck Calculator,
How Long Does A Pip Telephone Assessment Take,
Articles S
