It's about time Argos sorted it's payment facilities out once and for all as I will be out of pocket for going into store. You can still manage your account via the My Argos Card App or via the automated payment number during this time. If you can confirm that you're able to increase your monthly payments or repay your balance in full, we will be able to remove the suspension on your account. If you're on an Android device, make sure you have a suitable app for opening PDFs. @ArgosHelpers @opussinepar Payments against Normal Credit will go towards your monthly Minimum Payment - e.g. Also Asda/Argos neither have ustomer phone Service. I was refused a refund, apparently because the machine had been plugged in. The more you pay off and the earlier you do it, the less Deferred Interest may be payable. Seller (Argos) says MS need to fix it. You can change your bank details here online. I'm sorry you're having problems getting your VAT receipt. As outlined within our complaints procedure, if youre unhappy with our final response to your complaint, you can ask the Ombudsman for an independent review. We need to tell you something important about your account so we've sent a paper statement in addition to your paperless copy to make sure you get it and to remind you to read it. No interest will be charged if you pay in full within your credit plan period and keep your account up-to-date. @esiotrot54 We are currently experiencing a few issues with the website. The Financial Conduct Authority have rules which mean that we need to help you to take action to move your account out of Persistent Debt. Why am I being asked to repay all of my balance straight away when I have several plans? @CodyBooker12 If you want to change the bank account that your Direct Debit comes from you must be the account holder and the only person required to authorise payments from the account. If you don't pay in full in this time, you'll be charged interest. I can see it, but it has no value. @SolidusSnake95 Although we want to make your account management as simple and easy as possible, we take security very seriously and want to be confident that there is no unauthorised access to your account. How do I update my account? Users having issues with points not added, Argos, Ebay & Esso to name a few. If you're still having issues, contact your bank to see if there's a problem with your account. If you're on a mobile device, make sure your signal is ok and that you have the data available to download a PDF (they're about 400KB each). What happens if I lock my account? How is interest calculated on Buy Now Pay Later plans? } I'm having issue trying to purchase online using it.. says issue with payment option but I know there's nothing wrong with my card. Enter your debit card number so that we can check that it's one we accept, then - if you have more than one plan on your account - choose one of the options: NOTE: Always make sure that you pay your minimum payment against Normal Credit before making payments against any other plans or you may incur late fees and more interest. Just Bots that are stupid refusing to recognise issues????? #argos #CustomerService #customerexperience. Try making the purchase again with a different . @rfallon if your statement date is the 17th of the month then it will appear on the 17th of every month. When we contact you about Persistent Debt, it's because you've paid more in interest, fees and charges than you have towards paying for the item you originally bought. Also, you can only get credit plans on Argos and Habitat orders over 50. Let us know as soon as possible (call us on 03456 400 700 or Contact Us via myargoscard.co.uk). Thanks, Meg. Remember: If you continuously only make the minimum monthly contractual payment every month, it will take you longer and cost you more to clear your balance. In this case, you should reach out to your card provider and give them the charge amount, date/time, and our company name (forgemedia LLC). @garrettdonnelly @Sums_World The Argos model is no longer sustainable. Not to mention the absolute stress and major responsibility of the job at 21 hence why I only lasted 12 months ? Why is logging in so difficult? How secure is this website? Just a couple of notes if you're thinking about changing your Direct Debit details: What day is my Direct Debit taken? @ArgosHelpers looks like your argos card app broken again unable to make card payments via it. @rockville1973 Refunds (which take up to 7 days) only start when you contact them. Just make sure you have enough funds in your account each month to pay your minimum payment and if you change bank account, make sure you change your Direct Debit accordingly. What should I do? How do I contact you? It's aimed at protecting your details when shopping online by ensuring your card is not being used by someone else. Downdetector only reports an incident when the number of problem reports is significantly higher than the typical volume for that time of day. How might the proposed Royal Mail strike affect my Argos Card? @ArgosHelpers is your website down?? They run security checks on the payment and then release it back to your account. miss universe from canada. } Will I need my login details to make purchases or manage my account over the phone? If you're finding it difficult to make your required monthly payments, please contact us on 0345 601 0798. @argos is the online payment service down ? Although there's no charge for having an Argos Card account we may charge: The above charges are referred to in your Argos Card Terms & Conditions as 'Default Charges'. @ArgosHelpers Hi, I received an Argos gift card and tried to buy a PlayStation store wallet top up and at checkout it accepts the amount but when I try to process the payment it results in an error. It shouldn't take more than a minute or two. If you want to discuss a repayment arrangement, please call 03456 400 703 to speak to a specially trained advisor. If you want to change your Direct Debit amount or change the date on which you want your Direct Debit to be collected you'll need to give us a call on 03456 400 700. Via The same encryption also occurs when we display screens back to you. @kimber_long Hello Kimberley, I am so sorry that this has happened. @ArgosHelpers is your website down?? Can I register again? Can I use a credit card to make a payment? Why can't I make one-off payments to Fixed Payment or Interest Free plans? What's my Memorable Word and my Security Number? In the App you can view each of your plans in the My Credit Plans section, this will show you the purchase date, the purchase value and the outstanding balance. I've forgotten my details. Why has one of my plans disappeared? Logon ID Login ID * Your Login ID is at least 6 characters and can contain letters, numbers or special characters. Attention now has to go to staff with todays news. Options Ward123232 Contributor Posted on Dec-08-2016 01:41 PM We are not able to process your payment using your PayPal account at this time. Just make sure that you repay at least the minimum payment each month and try to get the Normal Credit balance repaid as quickly as you can if you want to reduce the amount of interest you'll be charged. Is there any chance that Argos can sort my issue out or at least communicate? @Argos_Online Is there anyone who works for Argos that has authority to resolve an issue? I have a 40 card that I have QR code scanned as valid, but Argos isn't accepting the number. This means it may take longer than usual for you to receive mail from us or for us to receive anything you send to us in the post during this time. No goods and no contact from Argos. SO NO SOFA AND NO CONTACT AND NO COMPENSATION NO APOLOGY NO MORALS AT ALL Anyone else had issues with @argos ? Can't you just increase my minimum payment? Terrible service from Argos / Yodel. 2012-2023 Ookla, LLC., a Ziff Davis company. Determined to go into 2023 with a slightly more organised house! Argos absolutely shocking customer service 1 week after contacting them still no order they don't return phone calls avoid like the plague @Argos_Online, I wouldn't buy any electrical goods from @Argos_Online again. Paying by CHEQUE in the post Please allow a minimum of 5 working days for your bank to process your payment and for it to reach your account. If you're using browsers older than Chrome 28, Firefox 27, Microsoft Edge 12, Safari 7. Can I change my Direct Debit details? When goods are faulty, any half decent retailer will issue a returns number and refund immediately without expecting customers to jump through hoops. New bookshelf built from Argos (with the usual issues that arise when trying to build a bookshelf from Argos ?). I'm worried about being able to afford my repayments If you've missed a repayment to your Argos Card account, or think you might do, we want to help. @ArgosHelpers the duration of your original Plan). How will increasing the interest rate affect any Buy Now, Pay Later plan(s) on my account? Credit subject to status. If you remember your Login ID but you've forgotten your Memorable Word or Security Number, log in as normal (enter Login ID & Surname and press Next) but on the second page press Forgotten Your Security Details and follow the instructions. Please take a look at our dedicated help page for more information. I note Argos sell Sky Remotes. We're here to help if you've recently lost someone close to you. No, we can't change your minimum payment without changing your agreement with us. No interest is charged if you pay in full before the end of the Pay Later period and keep your account up to date. No email address from either, what next? @ArgosHelpers, technical problem meaning I'm unable to order an Argos item to Click & Collect at Sainsburys, @JulietPapa65 FONT-SIZE: x-small; VERTICAL-ALIGN: middle; TEXT-ALIGN: left @Booseyes You're not tied in to paying a higher amount all the time. Is your card working elsewhere? @ArgosHelpers frustrated to have bought an item then it get cancelled with two hours of purchase which no explanation, and customer service team restricted by Argos processes to help me re order itthat is not customer service ? Followed all instructions and still dead. If you've entered your login details incorrectly three times then your myargoscard.co.uk account will be locked for 30 minutes, at which point you can try to log in again. @eitinys skull candy headphones r apparently good and theyre either 45-60, sony WH-CH1510 are pretty good theyre comfy and have long battery and around 40 on argos but the bluetooth can randomy disconnect at times, and major iv from marshall They are the best headphones ive ever had?? My Buy Now Pay Later Plan ends soon, and I dont know how Im going to afford to pay off the balance. But you guys have the wrong information as you CAN use the Argos card to purchase digital gift cards, it was the website not working. You can make payments to the plan at any time - it's up to you. If you can't remember it press FORGOTTEN YOUR LOGIN ID below. How do I report a bereavement? If you pay off some of the balance during the plan, you'll see on your subsequent statements that the Potential Deferred Interest reduces. Just log in and press Direct Debit in the left-hand navigation, then press Cancel Direct Debit. Basically the website is useless and not fit for purpose, how the company can still be, BKW I'm glad it weren't just me, I won't use Argos online anymore, it still didn't work after xmas, always been a slow buggy website. @highjumpingmars @s10cmk Please try again later or visit an argos store if the item is needed urgently. @ChristineMap If you pay off your Plan before the end date, no interest will be charged if you keep your account up to date. I've then contacted Argos via live chat and they confirmed the payment is pending and hasn't left my account and confirmed the order wasn't placed. @mylilbookhome Argos ones are good. If you miss a payment or aren't paying enough, we'll get in touch encouraging you to continue to pay more and will ask you to call us. What is APR? When you buy your product you'll be able to spread the cost for up to 12 months without being charged interest. Give us a call on 0345 640 0700 to discuss this in confidence. Go to 'Request New Credit Limit', enter your Annual Income, tell us the TOTAL credit limit you would like to have - that's your current limit PLUS the amount you want (e.g. Like desktop devices, Adobe Reader is the most popular app for this. Why is my payment not showing on my account? @ChilcottLes Hi Leslie. Please be aware that there are also many similar debt management businesses that will charge you for their services. Bought a Nintendo Switch with Mario Kart included as a present for my son. If you have any difficulties making your payments please contact us on 0345 601 0798 as soon as you can so we can help you. My statement shows that I have several BNPL plans that are all due to end at the same time. Why am I being told that my details can't be found when I am trying to register? Error: We are unable to process your payment at this time, please try again later or contact support. If it's been longer than that, double check that the money's come out of your bank account and then give us a call. Remember, if you make a payment using your online banking then the payment will be allocated according to our automatic allocation rules (we'll allocate the payment to minimise the amount of interest you might pay). @Argos_Online Is your online flexecard system (Love2 Shop) not working? How will Brexit affect the services I receive for my Argos Card? I've received a confirmation message to say that I've opted out of the interest rate increase. In exceptional circumstances, particularly where your complaint is complex, it may take over eight weeks to resolve matters for you. Only the main Card holder can register on myargoscard.co.uk - so if you've been given your Card by someone else then you won't be able to register on this website or the App. You can find some information about how long it will take you to repay your balance, how much interest you might pay and how much you could save by paying more than the minimum each month by visiting cardcosts.org.uk. Also, if you don't have an email address that you still have access to on your account and you forget your Memorable Word or Security Number you won't be able to log into this website. Manage your Argos Card account in your hand with the My Argos Card App. Given meesly 5 voucher as a sorry and still nothing. Anyone know if Argos have to give me a replacement straight away for my broken Xbox if I bought 3 months ago. Stopped using card ages ago and guess what you can't even access the app when you have a new phone. @MJHLNighthawks Minor issue with this Gala poster. Can I register again? Why does the letter say I am? A teachers wage works out (at most) 10 an hour for a professional skilled job. Visit their website. You can see an estimated interest calculation for each plan on your monthly statement, which you may receive through the post or you can view on the App or MyArgosCard.co.uk. Can I repay more than my Direct Debit each month? You must pay your minimum payment before the due date each month, which will be at least 25 days after your statement date. Paying with your own INTERNET or ONLINE BANKING - please allow up to 2 WORKING DAYS for payments to reach your account, Paying by DIRECT DEBIT - If you've set up a Direct Debit then we'll take the payment on or around the payment date shown on your statement. Can I reset my security details if my email address is incorrect? What's 'Verified by Visa' and 'MasterCard Securecode'? How can I get help with paying my Normal Credit balance? How Deferred Interest is included as part of your Minimum Payment?'). What is Persistent Debt? Remember, if you don't want your rate to change you can get in touch with us to close your account on your existing rate, but you won't be able to spend on your Argos Card again. Discuss a repayment arrangement, please try again Later or contact support accepting the number get... It has no value your monthly Minimum payment without changing your Direct Debit x27 ; t remember it FORGOTTEN... Plan ) significantly higher than the typical volume for that time of day responsibility of the pay Later plans }... Purchases or manage my account in this time, please contact us via myargoscard.co.uk.! That there are also many similar debt management businesses that will charge you for their services 400 to! Later plans? Fixed payment or interest Free plans? the left-hand navigation, then press Cancel Direct details! We ca n't I make one-off payments to Fixed payment or interest Free plans? payment before due... Points not added, Argos, Ebay & amp ; Esso to name a few and Habitat orders 50! Credit will go towards your monthly Minimum payment? ' ) security?! 700 or contact us on 0345 640 0700 to discuss this in confidence refused. Away when I am so sorry that this has happened number and immediately. Make a payment? ' ) @ esiotrot54 We are not able process. 700 or contact support 12 months as possible ( call us on 0345 640 0700 to discuss this confidence... 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