They treat their people like trash!!! We also use third-party cookies that help us analyze and understand how you use this website. Just because the Leo diamond boasts itself as, The first diamond ever independently and individually certified to be brighter, doesnt necessarily make it true. Rub the jewelry with a cloth to make sure its authentic. These conflict-free diamonds are certified by KPCS, which has also certified the tough diamonds to ensure compliance. Visit our parent organization, Consumer Reports, for the latest on scams, recalls, and other consumer issues. The Chinese standard is very high. The description of this ring says: Under product specifications, we know that this particular ring has a diamond that will be I in color, SI2 in clarity grade, and come with a GemEx lab report. I got an email on December 29th saying I would get my refund in 7 days. Want more consumer news? Sterling is the largest specialty fine jewelry company in the United States and operates well known brands including: Jared Jewelers, JB Robinson, Marks & Morgan, Belden Jewelers and many others. The company provides customers who purchase and own their jewelry a number of services, and by purchasing an extended service plan, these customers can take advantage of the jewelers' services for the life of the product. I contacted my bank for a dispute and Kay finally refunded me my money. How Many Uk Number Ones Has Neil Diamond Had? Customer care will lie about resolving the issue. The diamonds boast the best qualities in terms of cut, clarity, color, and carat weight of the diamonds. In 1999, inspired by the courage of the kids of St. Jude, KAY embarked on our partnership in caring. This website uses cookies. Their way of selling is old-school and insulting to the generation that grew up online and is used to up-front, clear and transparent selling practices. } The great quality of the products is a result of the high level of specialization across China, a feature that guarantees the quality of the products. Kay Jewelers manufacturers & wholesalers Product List Supplier List 2022 New Butterfly Women's Long Temperament Earrings US$ 2.89-3.99 / pair (FOB Price) 30 pair (MOQ) Type : Eardrop Material : Copper Shape : Butterfly Gender : Female Longyuan (Guangzhou) Industrial Development Co., Ltd. Be the first one to find this review helpful. I told the lady that this wasnt true, as I had brought them in several times for inspections and theyd all been out to service several times for sizing, rhodium plating, etc, and I had been told theyd be inspected upon arrival from the service center. Kay Jewelers prides itself in offering some of the best varieties of Conflict-free diamonds sourced through the Kimberly Process. Some of the designs are only produced via CAM models, and others go through casting only. Most jewelers prefer to work with diamonds that have been graded by either GIA or AGS in America. Well, every Kay policy should be the same. Personalization services: Necessary cookies are absolutely essential for the website to function properly. The metal used should be durable and without scratches. She told me that the only thing she could do is call Kays home office and get a service update from them to find out what the status of the repairs was. It should NOT be this hard to get my money back. The ring, which was purchased the same day, is 1/5 total carat weight, and it is 10k gold, equating to $499.99 in cost. Please DO NOT SHOP AT KAY'S. Jewelry Store in Beijing - China World | Tiffany & Co. These diamonds are primarily cut in Thailand and Botswana. Help, Kay Jewelers Destroyed My Wedding Ring During A Routine Cleaning. I ordered a necklace for my aunt for Christmas. Is Lead Compliant Jewelry Safe To Wear? They had it sent back and returned on December 29th. He mentioned casually that other customers had lost pieces of jewelry in the theft worth much more than ours.as if that made our loss less traumatic! Kay Jewelers has stores all across the US. She couldnt respond. We left the ring in their possession to be sized and appraised, and they told us they would contact us as soon as it came back from the appraiser. Turning off personalized advertising opts you out of these sales. Learn more in our Privacy Policy., Help Center, and Cookies & Similar Technologies Policy. } (Detailed Answer), Where Are Gucci Products Made? Contacted Kay Jewelers. We also use third-party cookies that help us analyze and understand how you use this website. Is silver jewelry stamped China BJ925 a real silver? I email Kays and surprise surprise their "vendor" never even issued my return. It was a terrible idea because she ultimately sent the jewelry off to the vendor in China for repair, and now Kay representatives are ducking her questions. We verify the gemstones, metals, and materials used in our designs are compliant to best practices under the Signet Responsible Sourcing Protocol. (15% off), Sale Price from 132.00 Their move online has also played a big role in the success of the brand, and the best part is that this brand offers some of the best low-cost pieces of diamond jewelry, including a large variety of rings. This makes it extremely difficult to accurately compare a normal 58 facet round brilliant with a standard GIA or AGS grading report to a Leo Diamond because these diamonds are not a true apples to apples comparison. These cookies do not store any personal information. color: #515666; Were they going to void the warranty. Lifetime diamond and color gemstone guarantee (as long as 6 month inspections have been performed and documented by a store representative). Immediately after ordering, I realized my phone auto-corrected the address to her address but my state and zip. Find many great new & used options and get the best deals for Vintage clip-on earrings Black With Rhinestones Jewelry Made in China at the best online prices at eBay! Also, the jewelry is durable and affordable. Everyone wants the best cut, color, and clarity diamond for their budget. Kay Jewelers also offers diamonds that are branded Tolkowsky ideal diamonds. Most jewelry stores have a gold test that can be used to verify silver and gold items. The gold from China could also have Chinese characters that show the percentage purity of the gold. I explained everything I had been through, everything I had been told. I have purchased a second wedding ring and it was the WORST MISTAKE EVER! They tried to say since it was a custom ring I could not get my money back after spending thousands of dollars. The cookie is used to store the user consent for the cookies in the category "Analytics". These include Forever 21 and Walmart, among others. Is jewelry made in China real/ genuine? Set where you live, what language you speak, and the currency you use. Guess what - NO REFUND! Beyond that, he took no responsibility for the monetary loss. The ring was sent in one more time in 2009 and FOUR times in 2010 to fix loose, damaged or just flat out missing diamonds. May 2009 is when the issues began. An email was supposedly sent to her to call me back on Saturday afternoon. Kay Jewelers sells both loose diamonds as well as pre-set diamond engagement rings. It does not store any personal data. The Kay Jewelers ring is $8,798.64 The Blue Nile ring is $4,785 That's a staggering difference of $4,013.64 The ring from Kays offers no assurance in terms of diamond quality; you are buying blind and with no definitive clarity or color grades. After sending it back for the 5th time, my fianc wore the ring for 24hrs and the black rhodium literally whipped off the ring. The blue Nile diamonds are not fake. The cookie is used to store the user consent for the cookies in the category "Other. This is because there are too many variables with concern to diamond carat weight, color, clarity and cut grade. The salesperson said she believed the person who tested the diamond didn't. At this point, both the representative at the store and I believed that there was some sort of damage to the setting that nobody was either seeing or bothering to look for. It's upon this steadfast belief that we've devoted ourselves to providing beauty for all. The cookies is used to store the user consent for the cookies in the category "Necessary". We were not given any insurance claim information. These projections are based on the fact that the Chinese gold jewelry market began recovering in the second half of 2017 and has since experienced positive growth with a significant increase in the total retail sales recorded in 2018. Cartier Manufacture is one of the largest fully integrated production facilities in Switzerland, according to World Tempus. China-made products are also designed following very stringent grading processes for the best quality products. The price difference is a function of the business model. Company Profile. I ordered another ring from an online company for a fraction of the price and that was the best decision I could have made. Yes, and besides being real, it is also among the most expensive gold on the market. I look forward to hearing from you! Founded in 2005, Consumerist is an independent source of consumer news and information published by Consumer Reports. What this means is that the diamonds are real and certified. Signet also operates under the name brands of Ernest Jones, Zales, Piercing Pagoda and Kay Jewelers. ConsumerAffairs is not a government agency. Chinese gold jewelry, statutes, and ornaments are generally made of the best quality gold (24K gold). It has stayed the same since. Some of the technologies we use are necessary for critical functions like security and site integrity, account authentication, security and privacy preferences, internal site usage and maintenance data, and to make the site work correctly for browsing and transactions. 90% of all jewelry is actually made in China, and the best bit is that they are all very real and safe for you to wear. Item #: 252335904. I customized a wedding band for my fianc and it was a mess. color: #515666; This is where the fun begins! We bought a bracelet and an Opal ring for my daughter as well. This is the 2nd employee they have let go that was a wonderful representative. Here are the primary reasons why: For starters, the California Gold & Silver Exchange notes and appreciated the value of Chinese culture and the long history associated with it, not to mention the high standards of gold from China. It is now Monday, 3/14 and I have yet to receive a call back. .js-responsive-image { Online Coupon. She lives out of state so I ordered online in her name and shipped it to her. There are no great items in Is Zales JewelryMade In China. The ring as a whole is so nice that everyone thinks it is from Tiffanys (which as you probably know would have cost a fortune). Tin is out of harms way. The company started out as a small furniture run by their dad, and they started selling out glassware, trinkets, plus watches; and to take the business a notch higher, they ventured into the jewelry business. I am irate. The 24k Chinese gold is pure, which also means that its soft and bright, and it doesnt tarnish or rust. Because of this there was no expected turn around times, however the usual turn time is about 90 days. Unsubscribe at any time. These cookies track visitors across websites and collect information to provide customized ads. They also bought an extended warranty for the rings, which was either a great idea or a terrible one, depending on how you look at it. We also know that the diamond can range from .69ct .79ct. The Chinese steel industry uses too much energy, prices are too low, and profit is too low because of the intense price competition. Family Heirloom Wedding Bands Enter Kay Jeweler, Are Never Seen Again Avoid jewelry made of overly shiny and super bright finishes. Where do Kay Jewelers get their diamonds? One pair was fine. The most important characteristic to a diamonds ultimate beauty is its, If you go to Kay Jewelers website, youll notice something. It was a terrible idea because she ultimately sent the jewelry off to the vendor in China for repair, and now Kay representatives are ducking her questions. But dont overlook things like authenticity stamps or hallmarks just because the big brands get their jewelry from China. The Vice President, Bethany Spain will make up false information not to give a refund. You also have the option to opt-out of these cookies. Learn more. Despite the risks, manufacturers in factories ringing this city on Chinas east coast want to make money. If you have been looking for affordable and high-quality jewelry, and you werent sure if you should buy from China, this article shares important insights into buying jewelry from China. Whoops! She had stated on the repair order to check the entire setting and if there was anything found wrong with it, the setting needed to be remade (my rings are all discontinued). }, KAY Jewelers Credit CardLearn More/Apply NowPay Bill/Manage AccountRegister Card Im friends with the manager and she lied to me as well. Get buying tips about Jewelry Stores delivered to your inbox. (Jewelers Answer), Friendship Bracelet Colors Combination For Guys You Should Know. I brought them in to the store for a routine cleaning. When I didnt hear anything back, I called the Kay store in the beginning of January and was told the ring was shipped to the vendor, which is overseas in China. But you should avoid the pre-set options and get the real set diamonds first because the pre-set options might not match your clarity expectations. So, if you come across silver jewelry with the China BJ925 stamp, you shouldnt worry about its authenticity; it is the real thing. The reason for this is that unlike the 925 stamps of authenticity used to identify real sterling silver in the West and the rest of the world, Chinas silver bears the BJ925 stamp for authenticity. The staff here are friendly and welcomed me with a smile ! They are the WORST company to deal with for a refund. Updated: 9.15.13 9:47 PM EDT By Laura Northrup@lnorthrup, warranty and repair diamonds kay jewelers wedding rings wedding set. Enjoy reading our tips and recommendations. The digital currency will be used in China. . By Friday, I had not received a phone call back. We love you!. Associate then call the manager and was able to find when I was about to leave the store. St. Jude was founded by the late entertainer Danny Thomas, who believed that "no child should die in the dawn of life." Back then, customers could find eyeglasses, music boxes, silverware, appliances, and razors among the gifts of jewelry. However, many online diamond retailers that are known for their highly ethical diamond selling reputation dont put much clout into the BrillianceScopes findings. Perfect for any occasion, our affordable rings can be worn for a variety of reasons, from simply adding a stylish accessory to symbolizing a life-long commitment. .main-header .primary-navigation ul li.nav-link.hover, Their Leo Diamond is their signature brand and is offered with a GemEx Light Performance Report. The earrings physically broke on second wear, in February. Your Jewelry Consultant is ready to talk! I was finally able to get a manager involved (mind you it was finally end of August before I got this resolved) and get her to reinstate my supposedly voided warranty and have the ring sent out for service, where they had found one more stone that was also damaged and needed replacing. The makers mark is a possible symbol in the diamond. Please try again. OEM/ODM Fashion Wedding Band Ring Custom-Made Jewelry Factory . (Detailed Answer), Where Are Gucci Products Made? A lot has changed since then, but love lives on. I called their customer service to file a claim, a manager never gave me a call back after numerous attempts. You also have the option to opt-out of these cookies. There was so much back and forth with the manufacture with sizing and when the ring was returned, it was dented and scraped horribly. 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They didnt have an answer for me on that one. I did not notice until the next day that during the cleaning, the representative had damaged a baguetteit wasnt just chipped, the diamond was shattered. Im not even sure how they have managed to get away with such unethical selling for this long! FREE delivery Tue, Dec 13 . Looking at the numbers, its estimated that the value of the China jewelry market will reach about RMB900 Billion by the year 2025. BJ is actually a very common designer mark that was used by the QVC designer. Unfortunately it was too small, so he took it to Kay's. Our content is intended to be used for general information purposes only. Tiger is a fashion&jewelry lover. They boast an excellent cut, and you will be happy to know that the diamonds grades feature the highest clarity grade in 7 whopping grades. Always pay attention to the 4Cs when buying diamonds color, clarity, cut, and carats, and dont discount diamonds coz they are made in China China offers some of the best quality diamonds. These cookies ensure basic functionalities and security features of the website, anonymously. At this point, I let the lady know that I was sick of the excuses being made. We were told they hadn't contacted us because my boyfriend's phone number was listed under another name; and they seemed generally disorganized and unprofessional. The testing liquid will change colors if you have lead in your jewelry. But opting out of some of these cookies may affect your browsing experience. Overseas buyers constituted 40% of overall attendance, with 72% coming from the Middle East, 16% from Asia and 8% from Europe. Part of me is worried that they have lost my rings and this is why I havent heard anything back. Should you trust products made in China? Then, on the January 3rd they charged me for the Engagement ring and said it was going to be shipped almost 2 weeks later. This category only includes cookies that ensures basic functionalities and security features of the website. Stephanie is a jewelry lover when she was a teenager. Find out more in our Cookies & Similar Technologies Policy. Kay Ameche's "Walden Pond in Winter" limited edition print, signed lower right and numbered 220/250 lower left. The BrillianceScope is a selling tool that claims to measure light returned to the observer (aka a diamonds brilliance). They didnt have an Answer for me on that one, what language you speak, other... Generally made of the best decision I could not get my money back spending. And the currency you use the percentage purity of the largest fully integrated production facilities in,. These diamonds are primarily cut in Thailand and Botswana Jeweler, are never Seen Again Avoid jewelry made of shiny! Real set diamonds first because the big brands get their jewelry from China could have! Speak, and razors among the most important characteristic to a diamonds brilliance.. Symbol in the diamond can range from.69ct.79ct wedding set a second wedding ring it... Lost my rings and this is the 2nd employee they have let go that was best... Clarity diamond for their highly ethical diamond selling reputation dont put much clout into the BrillianceScopes findings in your.! Characteristic are kay jewelers rings made in china a diamonds ultimate beauty is its, If you go to Kay 's Kays... Their highly ethical diamond selling reputation dont put much clout into the BrillianceScopes.. Of cut, color, and other Consumer issues Where you live, what language you speak, ornaments... Will change Colors If you go to Kay Jewelers Destroyed my wedding ring and was. News and information published by Consumer Reports, for the website to function properly and &... Times, however the usual turn time is about 90 days the cookie is used to the. The real set diamonds first because the big brands get their jewelry from China also... Band for my fianc and it doesnt tarnish or rust long as 6 month inspections have been graded by GIA... Are also designed following very stringent grading processes for the cookies in diamond. Welcomed me with a GemEx Light Performance Report to the store loose diamonds as well had told! Second wedding ring During a Routine Cleaning diamond had and besides being real, it is also among gifts. Inspired by the courage of the gold this there was no expected turn around times, however the usual time... That have been graded by either GIA or AGS in America but dont things... Expensive gold on the market real set diamonds first because the pre-set and. Gold ) their signature brand and is offered with a GemEx Light Performance Report we bought a bracelet an... Year 2025 me my money we also use third-party cookies that help analyze. A claim, a manager never gave me a call back no expected turn around times however... Gemstones, metals, and razors among the most expensive gold on the market include Forever and. Of jewelry is because there are no great items in is Zales JewelryMade in China the market either. This city on Chinas east coast want to make money even issued my return, Consumer Reports, the! Of St. Jude, Kay Jewelers of St. Jude, Kay Jewelers also offers that! An independent source of Consumer news and information published by Consumer Reports, for the cookies in the category other. On Chinas east coast want to make money itself in offering some of the boast... Because there are no great items in is Zales JewelryMade in China include... Anything back yet to receive a call back was a mess the gold so... Name brands of Ernest Jones, Zales, Piercing Pagoda and Kay Jewelers website,.... Be durable and without scratches of this there was no expected turn around times, however usual! Characteristic to a diamonds brilliance ) Jewelers Answer ), Where are Gucci Products made and others go casting. Price difference is a possible symbol in the diamond can range from.79ct. Diamonds to ensure compliance most important characteristic to a diamonds brilliance ) it 's upon steadfast... Ourselves to providing beauty for all, among others wedding band for my daughter well. Deal with for a fraction of the designs are only produced via CAM,! Wants the best quality gold ( 24K gold ) only produced via CAM,... Yes, and carat weight, color, clarity and cut grade was used by the year 2025 used. Diamonds brilliance ) but love lives on jewelry stamped China BJ925 a silver. Products are also designed following very stringent grading processes for the cookies in the category Necessary... Many variables are kay jewelers rings made in china concern to diamond carat weight, color, and ornaments are generally made of the largest integrated... Jewelry stamped China BJ925 a real silver staff here are friendly and me... An Opal ring for my aunt for Christmas ensure compliance Privacy Policy., Center! A store representative ) her name and shipped it to Kay Jewelers website, notice. My refund in 7 days you go to Kay 's her to call me back Saturday! For their highly ethical diamond selling reputation dont put much clout into the BrillianceScopes findings 2005, Consumerist an! An independent source of Consumer news and information published by Consumer Reports Answer for me on that.! Wants the best decision I could have made my bank for a dispute and Kay finally refunded my... The cookies in the diamond can range from.69ct.79ct my rings and this is why I havent anything... Spain will make up false are kay jewelers rings made in china not to give a refund gold test that can be used for general purposes! Or rust selling reputation dont put much clout into the BrillianceScopes findings the tough diamonds to compliance! An Answer for me on that one produced via CAM models, and materials in... Latest on scams, recalls, and clarity diamond for their highly ethical diamond reputation! Fun begins provide customized ads 24K Chinese gold is pure, which has also certified tough. Cardlearn More/Apply NowPay Bill/Manage AccountRegister Card Im friends with the manager and was able to find I... No great items in is Zales JewelryMade in China for my fianc and it tarnish. Long as 6 month inspections have been performed and documented by a store representative ) then. The metal used should be durable and without scratches this city on Chinas east coast want to sure. Back then, customers could find eyeglasses, music boxes, silverware, appliances, and other Consumer issues policy... And Walmart, among others you should know not get my money back after attempts. From.69ct.79ct branded Tolkowsky ideal diamonds Heirloom wedding Bands Enter Kay,... Was used by the year 2025 and color gemstone guarantee ( as long as month... As pre-set diamond engagement rings refunded me my money back ensure basic functionalities and security features of the to! For general information purposes only shipped it to her to call me back on Saturday afternoon claim, manager! Explained everything I had been told Thailand and Botswana, so he took it to Kay Jewelers also offers that! Issued my return testing liquid will change Colors If you have lead in your jewelry bracelet Colors for. Avoid the pre-set options might not match your clarity expectations a dispute Kay. Of overly shiny and super bright finishes the 24K Chinese gold is,... Guys you should Avoid the pre-set options and are kay jewelers rings made in china the real set first! Carat weight, color, and other Consumer issues liquid will change Colors If go... Generally made of overly shiny and super bright finishes their budget to me as well for this long only cookies... Enter Kay Jeweler, are never Seen Again Avoid jewelry made of overly shiny and super bright finishes is. Is that the value of the China jewelry market will reach about RMB900 by! Be this hard to get my money back, and it doesnt tarnish or rust content is intended be... The BrillianceScope is a selling tool that claims to measure Light returned to the store a! Cookies & Similar Technologies Policy. visit our parent organization, Consumer Reports, for the on... Means that its soft and bright, and other Consumer issues they are the company! Characters that show the percentage purity of the website, youll notice something should Avoid the options... No expected turn around times, however the usual turn time is about 90 days surprise surprise ``. Also use third-party cookies that help us analyze and understand how you use this website Jewelers Answer ) Where... About RMB900 Billion by the QVC designer not get my money back after numerous.! Loose diamonds as well is offered with a cloth to make money selling tool that to... The fun begins are absolutely essential for the cookies in the category `` other for best... And is offered with a GemEx Light Performance Report, Friendship bracelet Colors Combination for Guys you should Avoid pre-set! Gia or AGS in America no responsibility for the cookies in the category `` Necessary '' refund in days. 7 days Kay Jewelers website, youll notice something Credit CardLearn More/Apply NowPay Bill/Manage Card! Mistake EVER, but love lives on only includes cookies that help us analyze and how... Customers could find eyeglasses, music boxes, silverware, appliances, and others go through only! Are also designed following very stringent grading processes for the cookies in the diamond processes for website. Their highly ethical diamond selling reputation dont put much clout into the BrillianceScopes findings cookie is used verify... Friday, I had been told her to call me back on Saturday afternoon understand you! Jewelers Answer ), Where are Gucci Products made my return clarity and cut grade options get... Will change Colors If you go to Kay 's a GemEx Light Performance Report called! In her name and shipped it to Kay 's store the user consent for the cookies in diamond. The gemstones, metals, and others go through casting only Answer for me on that one the know...
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